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"There is no fridge facility in the room provided. I was given a disabled room - the water from the shower head flowed all the way out the door so some tradie hasn't completed their paving/ tiling work correctly!"

"Clean"

"The whole stay was great. Check in seemed to take an age but once done, we had no further issues. Breakfast was very good and hot The room was perfect. The only problem we had was with the shower. It wasn't draining particularly well do we had to stop it, let it drain, then carry on!! Again, no big deal at all as the shower itself was lovely. The location of the hotel was excellent. Not even 5 minutes from the bus station, where i was able to get a free bus to the train station. Shopping at the Arnedale was also only 5 minutes away too. We would absolutely stay here again. Staff were wonderful. "

"Thanks for sorting my friends trainers! Very helpful staff! "

"Early flight so decided to stay here to reduce the travel stress. Glad we did. Easy walk to terminal 2. Hotel was clean and quiet. Had a few drinks in bar. Didn’t eat at restaurant. "

"Had a lovely night at The Alan. The location is ideal, the room was spacious and spotlessly clean, breakfast was really good, and the staff as always were warm, welcoming, and friendly. Would definitely stay again!"

"Good value for money in a great location. "

"I like the hotel staff and the gym is great for a hotel. However, I have to judge the hotel by the quality of sleep. The rooms are so warm I could not sleep. The thermostat did nothing. Such a disappointment for what could be a nice hotel "

"Good"