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"優點是碰到的所有飯店員工都很親切，房間內部很寬敞，雖然不幸碰到下雨，但房間就能泡澡，而且飯店內部公共澡堂有好幾個池子可以泡，完全不會無聊，另外還有四間私人浴池（不用預約，但前面有人的話要排隊等候）、一個男女共用露天浴池（要預約），泡完有冰牛奶、按摩椅，非常舒適放鬆，晚上還可以到交誼廳喝飲料，另外，吃到飽的早餐很精緻，東西也都蠻好吃的。對了，這間飯店如果要獨旅的話也很合適。 整體而言這次體驗很好，尤其每一個碰到的員工都親切微笑，讓整個住宿體驗加分。如果真的要挑缺點出來，只能想到入住的時候，因為需要花點時間跟房客講解設施位置、使用時間等，所以花了一些時間排隊等候。另外因為設施跟房間在不同棟，所以一開始花了點時間適應，但這些對整體感受影響不大。簡而言之，這間飯店就算沒有熱海煙火，也會想再去住宿享受一下。 "

"立地は山の上でかなり勾配の急な道の先にあるが、それ以外は完璧でとても満足度が高いと感じました。"

"フロントの方がとても親切でした。 部屋も広く景色が見渡せて良かったです。 大浴場が営業していれば尚良かったです。"

"Good selection at breakfast; check-in staff very helpful "

"Fabulous beautiful location by the lake, convenient to public transport and easy views of Mount Fuji. It’s a brand new hotel with many amenities, good size room, exceptionally attentive staff plus the owner is incredibly nice and offers all kinds of tours. They also have vilas with private Onsen which we definitely will try next time! "

"Very nice and spacious traditional ryokan. Peaceful, private onsen was wonderful "

"We really enjoy our stay in the hotel. Our room was clean and spacious, and bathroom was a top notch with views over the sea and mountains. The hotel is located on the isle and there is a very picturesque walk around it. You can also visit aquarium and marine park to see marine animals. "

"Everything was best of best "

"Very nice room with the view of Mount Fuji "

"I have stayed here before and would stay again. Clean, modern, quiet, close to the station. The onsen in the top floor is wonderful."

"Incredible view"

"We enjoyed our stay very much. The room was very clean, spacious and confortable. The Onsen was relaxing and hotel stuffs were friendly. We will certain revisit next time."

"It was excellent. I will refer friends here. "

"Very nice hotel. Dated rooms. Comfortable but firm bed. Would stay again "

"Brisa Marina was great. Old but loved the historic atmosphere in Kawana hotel. Scenery of Fuji course is wonderful."

"Enjoyed the great view and the onsen! "