Northwood Glen Hotels, Phoenix

"Amazing service!! Our housekeeper was the bes"

"Yes"

"Room was decent but sleeper couch had stains and foul ordor. Housekeeper could use some tips when it comes to cleaning. Not the same food options we had 6 years ago. Someone charged food to room when we went to check out had bill for something we didnt order. Overall for the price paid not impressed."

"Very good service, clean property. Rooms are nice"

"Did not have TV in room for entire stay. Reported this multiple times!"

"April 2026- this hotel is under renovation! First room smelt of paint and still had parts taped up! Asked to move. However rooms are spacious, modern and clean. Did have to ask for extra towels every day and dispensers remained empty! Do not expect your typical buffet style breakfast, weird set up where you order at the bar as main restaurant under reno(they have 2 but both under reno) $50 credit per room which is never feeding a family of 4 when a breakfast is $22 and a coffee is $7! Long wait and arrived cold. This was not mentioned on booking, just breakfast included. Found out from someone else you could use the credit in Starbucks on site which was better value if you happy to microwave an egg muffin etc. Pool area is tired, not enough floats for lazy river again no resturante also closed. Slow poolside service for drinks snacks. *resort charge of $35 per night added to bill to use this facility! We always book Hilton group hotels and this was our 3rd one on our trip to Phoenix. Felt let down after staying here before years ago. Lots of upgrade going on but won’t be returning to see them. "

"N/A"

"Internet okay, poor location. No breakfast available. Shower door never closed. I would not stay here again. Cheap!!"

"The gym needs to be upgraded. Other then that its a good place and the staff are very nice. "