Ocotillo Apartments at Bell

Property class: 2

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Reviews

5.6 out of 10
Ocotillo Apartments & Hotel provides a business centre and more. Stay connected with free in-room WiFi.

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Basic Double Room

A hotel room with two beds, each with a dark headboard and white bedding.

Basic Double Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Room, 1 Queen Bed

A hotel room with a bed, bedside tables, a desk, a lamp, and a ceiling light.

Basic Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Located in North Phoenix, a neighbourhood in Phoenix, Ocotillo Apartments & Hotel is in the suburbs. Happy Valley Towne Centre and Kierland Commons are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Camelback Mountain. Looking to enjoy an event or a game? See what's going on at Peoria Sports Complex or Westworld of Scottsdale. Spend some time exploring the area's activities, including golfing. Visit our Phoenix travel guide
Map
1711 W Bell Road, Phoenix, AZ, 85023

Getting around

  • Northern Ave / 19th Ave Station
    15 min drive
  • Sky Harbor International Airport (PHX)
    28 min drive

Restaurants

  • Dutch Bros Coffee
    2 min drive
  • Circle K
    2 min drive
  • McDonald's
    7 min walk
  • Raising Cane's Chicken Fingers
  • Circle K
    3 min drive

About this property

Ocotillo Apartments at Bell

  • Hotel near Happy Valley Towne Centre
  • Ocotillo Apartments & Hotel provides a business centre and more. Guests can connect to free in-room WiFi.
  • You'll also find perks such as:
    • An outdoor pool
    • Free self-parking
    • Access to a nearby health club, express check-out and a gift shop
    • Smoke-free property
  • Room features
  • All 154 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi.
  • Extra amenities include:
    • Bathrooms with showers and free toiletries
    • 32-inch flat-screen TVs with premium channels
    • Mini fridges, microwaves and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • Mini-fridge
  • Outdoor pool

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Business services

  • Business centre
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: USD 20.00
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 5:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of USD 25.00, per pet (varies based on length of stay), plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 20.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Ocotillo Apartments & Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM to 10:00 PM.

Is Ocotillo Apartments & Hotel pet-friendly?

Yes, this property allows cats and dogs (limit 1 total). There's a deposit of USD 100 per stay and a fee of USD 25.00 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Ocotillo Apartments & Hotel?

Self-parking is free at this property.

What time is check-in at Ocotillo Apartments & Hotel?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Early check-in is available for a fee of USD 20.00 (subject to availability). After-hours check-in is not available.

What time is check-out at Ocotillo Apartments & Hotel?

Checkout is at 11 AM. Late checkout is available for USD 25.00 (subject to availability).

Where is Ocotillo Apartments & Hotel located?

Located in North Phoenix, this hotel is 2 mi (3.2 km) from University of Phoenix-Northwest Learning Center and within 6 miles (10 km) of HonorHealth Deer Valley Medical Center and Lookout Mountain Golf Club. Rose Mofford Sports Complex and Shadow Mountain Preserve are also within 6 miles (10 km).

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Reviews

Ocotillo Apartments at Bell Reviews

5.6

5.4

Cleanliness

5.4

Location

6.0

Staff & service

5.0

Property conditions & facilities
Rating 10 - Excellent. 229 out of 1000 reviews
Rating 8 - Good. 140 out of 1000 reviews
Rating 6 - Okay. 128 out of 1000 reviews
Rating 4 - Poor. 115 out of 1000 reviews
Rating 2 - Terrible. 388 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and accommodating.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So friendly front desk and Barba she is the best
Stayed 1 night in Oct 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Clean room and very helpful staff. Lack of amenities, homeless people outside the gate. Basic room with bathroom and bed. Nothing spectacular, low price for low quality.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place very safe
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice!
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first room experience was disappointing due to cigarettes smelling and need the door knob need to be fix for safety. However, the costumer service was excellent. The staff quickly addressed our concerns and moved us to a much nicer room. Their prompt action turned a negative experience into a positive one
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities
It was quiet clean and in a way secluded
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff are very attentive
Stayed 1 night in Feb 2025
Verified review

6/10 Okay

Disliked: Staff & service
Decent place if I needed to stay somewhere in Phoenix for cheap. I would think about staying there again. Keep in mind that they want a cash deposit. Air conditioner is effective, I only question the last time they changed the filter. For the price I have to admit the place was very clean and had a nice smell.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stay, good overall

Quite place with good service. Not anything to write home about, but it was a good place for a short time.
Stayed 4 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort
It’s great for the price room came with refrigerator and microwave and it was very clean. It’s a basic room but if you’re in town to go explore and you’re just sleeping there, it’s a great deal.
Stayed 2 nights in Feb 2025
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel did not feel family-friendly or safe. There was no visible security on the premises, and I noticed people who appeared to be intoxicated/drug-affected staying or loitering around the property, which made the environment uncomfortable. That said, the room was clean and the reception staff were polite and helpful. The main issue was the location, overall condition of the property, and the crowd—overall it felt unsafe.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is very safe no getting in or out without security opening the gate for u. I have never had any problems here and have stayed at least a dozen times. Staff are very nice and accommodating
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff members are very very courteous and very understanding
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very friendly and it is gated. So, if you don't stay here, you're not allowed on the property.
Stayed 4 nights in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The first room we were put into was trashed, but the staff was very accomodating and immediately moved us to a different room and everything is going well.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
The facilities are definitely dated but the price was very reasonable. More importantly to me.... the room was clean and the staff were courteous and helpful. I would definitely recommend Ocotillo, especially if you are budget concious.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Read all review from other people, I have nothing to add but great. We book at luxury suite with 2 queen beds and got a deal of $80/night. The property was taken care regulary and neat/clean.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Local residents told me sometime ago this apartment complex was referred to as the prison hotel. One can still notice why. But now it’s under a new management, and for the hotel rooms you can see the rebranding: wifi is 400 kbps, bathroom renovated, clean beds, new quiet AC units. Plenty of parking spaces. Security (cameras everywhere and guard on duty 24/7). Pet friendly. And at some point you realize that barbed wire and high fence is not for keeping you in but for keeping “them” out! :)
Stayed 1 night in Dec 2025
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities
The rooms were nice,clean and the areas was pretty love the nature vibe it was giving. But the few things I had an issue with was early check in fee was 20$ for each room. We weren’t told that when we called the hotel but found out right when we got there. Plus a 50$ deposit which was understandable but the early check in fee is just ridiculous honestly
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Staff was great. You get what you pay for at the very least, and nothing less.
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice place to stay

Clean and front desk is great ! I do like a Softer bed . not complaining it's good bed ,just firm. and at a decent price. Hotels. com gave me lowest price plus 20%discount off..
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a upgrade from what was then called victory! It's clean and regardless of the neighborhood it's secured
Stayed 2 nights in Jun 2024
Verified review

6/10 Okay

Ocotillo Apartments and Hotel is a unique hybrid property, part apartment and part hotel, just as the name suggests. If you go in understanding that it is a budget-friendly stay with minimal amenities, it delivers exactly that. We stayed five days and were content with our choice. The room was simple but adequate with a comfortable bed, a couple of outlets, a microwave, and a fridge. It worked well for what we needed. The bathroom included single-use shampoo and body lotion. It would be great to see the property keep its minimalist approach but add basic soap for washing hands and body. We were provided one roll of toilet paper initially and were able to get another at the front desk without issue. Overall, the property is fine and works well if your expectations align with a no-frills, value-focused stay. Sharing this to help future guests set expectations in advance. There is also a standard $100 deposit required at check-in.
Stayed 5 nights in Feb 2026