Nakatsu Hotels, Osaka

"We ate at the Buffet for brunch. A lot of different dishes are offered at an affordable price. Operating hours are up to 2:00 p.m. to accommodate for guests that are slow riser. Very clean and the staff are always around to assist everyone."

"Comfy, spacious room. Unfortunately, we could hear sirens from the 5th floor which would periodically wake us. We also had some issues turning off one of the bedside lamps! Laundry machine room was great."

"When I travel to Osaka, i always choose Hankyu Respire Hotel not only for their cleanliness but due to its proximity to the rail satation whether shinkansen or domestic rail. On top of all the hotel dedicated the whole 8th floor to different regional restautants where you can choose where to dine. Breakfast is good at the hotel & proximity to 5 big shopping malls will cap your day!"

"Great location to the train station, and downstairs has convenience store. Room and bed was good size for 2 adults and 1 toddler. Bathroom had a shower and tub. Would stay at hotel again."

"Great place, clean and near a lot of shopping, dining, Universal Japan and train station. "

"This was the worst hotel stay I have ever experienced in Japan. 1. The hotel struggled to find my reservation and made the check-in process far more difficult than necessary. 2. I was charged an additional 5% credit card fee because of a clerical error by hotel staff (which management refused to correct.) 3. When I requested a taxi to the airport, the hotel staff booked a ride for me through their preferred taxi service; upon arrival at the airport, I was charged a "gaijin tax" by the driver and paid nearly double the Kobe city taxi rate for my fare. 4. At checkout, I handed the hotel staff a stamped postcard to mail out for me and they flat out refused it, instructing me to "go to the post office." 5. There was a lot of anti-foreigner policing by staff near the lobby area, where I was bizarrely followed by an employee and subsequently asked to leave the lounge area (even though domestic guests were allowed to stay.) ... Overall, this hotel stay was terrible. Everything comes down to the awful, impassionate, and intolerant staff, who made me feel unwelcomed as a guest (and used as a customer.) If you have the choice, stay elsewhere in Kobe and save yourself a horrible customer service experience."

"Excellent"

"Centrally located to Namba station, shops and Dotombori. Staff very attentive and helpful. Room was clean and breakfast was a combination of Thai, Japanese and international foods. Gorgeous view from top bar."

"Big buffet for breakfast…..lots of choices. Hotel is near foodie district - Dotonburi."