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"Room was clean staff were nice Only thing the breakfast wasn’t very hot "

"Excellent friendly staff who went above and beyond to make the hotel stay stress free and comfortable.The evening meal was perfectly cooked ,served and good value."

"Staff were welcoming and friendly specially Kayla (night duty manager) professional and kind. Loved my morning swim and delicious breakfast. "

"Friendly helpful staff,clean ,good selection on the breakfast menu."

"Lovely staff and great amenities."

"We received a warm welcome from Steve on reception, who explained where everything was, and made some helpful suggestions for our stay. Our room 132 was a comfortable, quiet, corner room on the ground floor, which was spotless, and had everything we could ask for. Comfortable beds/pillows, large TV, extra heaters and a welcome fan. We enjoyed a hearty afternoon tea in the restaurant, and later, tasty, quick, room service. After an excellent nights sleep, we enjoyed a buffet style breakfast in the restaurant. Plenty of choice, clean, well stocked. A perfect overnight stay! We usually choose to stay at a Premier Inn, as you know exactly what you're going to get, and the price is competitive. Going forward, we will now be looking to stay at a Mercure hotel, as the prices are comparable, but the quality and standard of stay are certainly higher."

"Clean, helpful staff, great location if you’re getting married in the orangery! All around good hotel!"

"Clean rooms. Attentive staff, great bar area"

"We have stayed a few times on the last 2 years. The hotel is well worth the money they charge and the staff can't do enough for you. "