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"We had a lovely stay, the hotel is great and the staff are so kind and welcoming. Would definitely return :) "

"Yes"

"Staff were good everything else not good. Was obviously a very nice hotel in past. Been used to house asylum seekers? Could be restored to former but will take time"

"Was expecting spa use"

"No fuss check in, friendly staff, and conveniently located near shops and bus stations."

"Really liked the concept, nicely decorated and loved the diner. Downfall was room wasn’t the cleanest when we arrived. Stains all down the door where something had been spilt, a bad smell due to something left in the toilet from before we arrived! Air con didn’t work as it had a maintenance symbol on it, but luckily they brought us a fan. Food was lovely in the diner however and we would still like to return one day"

"Food for both dinner and breakfast was excellent. At breakfast, there weren't enough staff so took a while to get a table."

"Lovely view of the lake from our room. Room was spacious. Cleaning lacked attention to detail - there was dust on the shelves by the kettle. The shower gel had been watered down. I wouldn’t eat in either of the restaurants if I stayed again. Food was overpriced for what it was. Breakfast was very busy and only one coffee machine for decaf coffee so had to wait quite a long time to access the machine Staff were friendly. "

"A pleasant experience overall and the staff were lovely. Would recommend staying here if you’re ever in Swindon. Thanks!"