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ibis Carcassonne Est La Cité

3.0 star property
Guests start their day with a leisurely breakfast at Café Vins et Cie before relaxing poolside or venturing out to discover attractions in the vicinity

Choose dates to view prices

Centrally located in Carcassonne, ibis Carcassonne Est La Cité welcomes travelers with its Café Vins et Cie restaurant and bar. The seasonal pool and garden offer relaxation, while WiFi keeps everyone connected. Visitors particularly appreciate the attentive staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is NZ$120
includes taxes & fees
6 Apr - 7 Apr

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow-top bed
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

8.4 out of 10
Very good
(7 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow-top bed
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed with Sofa bed

Family Room, 1 Double Bed with Sofa bed

Family Room, 1 Double Bed with Sofa bed

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow-top bed
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 21 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
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About the area

Located in Carcassonne, ibis Carcassonne Est La Cité is in the city centre and near the airport. The area's natural beauty can be seen at Raymond Chesa Leisure Park and Parc du Père Noël, while Le Musée de la Torture de Carcassone and School Museum are cultural highlights. Spend some time exploring the area's activities, including golfing. Visit our Carcassonne travel guide
Map
Rue Camille Flammarion, Carcassonne, Aude, 11000

What's nearby

  • This is one of the entryways to the medieval city at Carcassonne. When I visited, it had this art installation - those circles are physically there!
    Historic Fortified City of Carcassonne
    2 min drive - 1.7 km
  • Basilica of Saint-Nazaire
    14 min walk - 1.2 km
  • Le Musée de la Torture de Carcassone
    19 min walk - 1.6 km
  • Château Comtal
    2 min drive - 1.7 km
  • Narbonnaise Gate
    2 min drive - 1.7 km

Getting around

  • Carcassonne Station
    9 min drive
  • Montpellier (MPL-Montpellier - Mediterranean)
    88 min drive

Restaurants

  • La Taverne du Chateau
    6 min drive
  • Bar Restaurant le Sénéchal
    7 min drive
  • Le Trouvère
    5 min drive
  • La Girouette
    5 min drive
  • Le Menestrel
    5 min drive

About this property

ibis Carcassonne Est La Cité

Hotel in the city centre
A terrace, a coffee shop/cafe and a garden are just a few of the amenities provided at ibis Carcassonne Est La Cité. The on-site French cuisine restaurant, Café Vins et Cie, offers breakfast, lunch, dinner and children's meals. In addition to a bar, guests can connect to free in-room WiFi.
Other perks include:
  • A seasonal outdoor pool, along with sunloungers
  • Free self-parking
  • Buffet breakfast (surcharge), bike hire and express check-out
  • Smoke-free property, coffee/tea in reception and a 24-hour front desk
Room features
All 60 rooms offer comforts such as air conditioning, in addition to perks such as free WiFi and sound-insulated walls.
More conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • Flat-screen TVs with cable channels
  • Free infant beds, daily housekeeping and desks

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The price is NZ$129
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: EUR 12.90 for adults and EUR 6.45 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Café Vins et Cie

Things to do

  • Bicycle rentals
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Handrails in stairways (100 centimetre high)
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6 AM
Early check-in subject to availability
Early check-in fee: EUR 10
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 5 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 12.90 for adults and from EUR 6.45 for children
  • Pet fee: EUR 5 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from June to October
Pool access available from 9:00 AM to 9:00 PM
The photos in this description reflect the brand standard and are provided for illustrative purposes only

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

ibis Carcassonne Est Cité
ibis Est Cité
ibis Est Cité Hotel
ibis Est Cité Hotel Carcassonne
ibis Carcassonne Est Cité Hotel
Ibis Carcassonne Est La Cite
ibis Carcassonne Est La Cité Hotel
ibis Carcassonne Est La Cité Carcassonne
ibis Carcassonne Est La Cité Hotel Carcassonne

Frequently asked questions

Does ibis Carcassonne Est La Cité have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 9:00 AM to 9:00 PM.

How much does it cost to stay at ibis Carcassonne Est La Cité?

As of 14 Mar 2026, prices found for a 1-night stay for 2 adults at ibis Carcassonne Est La Cité on 6 Apr 2026 start from NZ$120, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is ibis Carcassonne Est La Cité pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 5 per pet, per day. Service animals are exempt from fees.

How much is parking at ibis Carcassonne Est La Cité?

Self-parking is free at this property.

What time is check-in at ibis Carcassonne Est La Cité?

Check-in start time: 2:00 PM; check-in end time: 6 AM. Early check-in is available for a fee of EUR 10 (subject to availability).

What time is check-out at ibis Carcassonne Est La Cité?

Checkout is at noon.

Where is ibis Carcassonne Est La Cité located?

Located in the heart of Carcassonne, this hotel is within 1 mile (2 km) of Basilica of Saint-Nazaire and Le Musée de la Torture de Carcassone. Château Comtal and Narbonnaise Gate are also within 2 miles (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

ibis Carcassonne Est La Cité Reviews

8.4

Very good

8.8

Cleanliness

7.2

Location

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 135 out of 374 reviews
Rating 8 - Good. 171 out of 374 reviews
Rating 6 - Okay. 54 out of 374 reviews
Rating 4 - Poor. 9 out of 374 reviews
Rating 2 - Terrible. 5 out of 374 reviews

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property and very friendly staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

The staff were amazing! So friendly and always smiling. Thanks so much
Stayed 9 nights in Apr 2025

8/10 Good

Tatiana

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, parking, breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb position of room as travelling with dog's. Lovely reception staff and the room was large and very clean. Large and secure car parking area.
Stayed 3 nights in Jun 2023

10/10 Excellent

VICENTE

Liked: Cleanliness, staff & service, property conditions & facilities
Grest option for dinner, just a few steps from de hotel and open till 0:00.
Stayed 1 night in Sep 2023

6/10 Okay

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice enough hotel but poor location

Nice enough hotel. It is in the middle of an industrial estate though so unless you have a car, it’s a difficult location to be in. There is a bus service but it stops early in the evening and doesn’t run on Sundays so you’re stuck either paying for taxis or doing a lot of walking back to the hotel every day. If we went to Carcassonne again, we would stay in a better location.
Stayed 3 nights in Sep 2025

6/10 Okay

Jayne

Disliked: Amenities, property conditions & facilities
Pool minute and closed, near the car park…not inviting. Hotel in an industrial complex. Cold eggs and sausages at breakfast. I usually LOVE Ibis hotels…this one was not great…
Stayed 1 night in May 2023

8/10 Good

Joseph

Liked: Cleanliness, amenities
Clean hotel
Stayed 1 night in Nov 2025

8/10 Good

Mélanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon petit déjeuner
Stayed 1 night in Nov 2025

8/10 Good

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Oui tout etait parfait
Stayed 3 nights in Oct 2025

10/10 Excellent

ELISABETH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bon accueil, excellent petit-déjeuner, très bon couchage. Emplacement rocade idéal pour reprendre la route rapidement.
Stayed 1 night in Sep 2025

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Une belle étape

Une pause bienvenue dans notre voyage. Hôtel agréable, bien entretenu, piscine au top personnel à notre écoute. Nous le recommandons.
Stayed 1 night in Aug 2025

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien situé et au calme.

Hôtel très bien situé à 10 min en voiture du parking à l’entrée de La cité de Carcassonne. Piscine très agréable même si elle est petite, ça fait du bien quand il fait plus de 35 degrés. Grand parking et au calme. Je recommande et si je dois revenir sur Carcassonne j’y retournerai sans soucis.
Stayed 1 night in Aug 2025

8/10 Good

Alexandre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ras
Stayed 1 night in Aug 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Favorable

Séjour pour un petit groupe de 8 personnes pour une nuit sans problème. Personnel à l'accueil très avenant et petit dej très sympathique
Stayed 1 night in Jun 2025

8/10 Good

Neveu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien pour une nuit
Stayed 1 night in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
arrivée tardive et super bien accueilli
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien

Très bonne literie. Bien situé station essence tout près, joulangerie, restaurant sur place.
Stayed 1 night in Mar 2025

8/10 Good

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Facile et pratique

Séjour fonctionnel dans le cadre de mon travail
Stayed 1 night in Nov 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accueil très agréable et professionnel . Petit déjeuner complet . Chambre un peu petite , sallle de bain minuscule mais literie confortable .
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le Wifi était très lent
Stayed 1 night in Jun 2024

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tutto ok, personale disponibile al mio bisogno di colazione senza glutine. Grazie!
Stayed 3 nights in Jun 2024

8/10 Good

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Apr 2024

6/10 Okay

JOSE E

Liked: Staff & service
Disliked: Room comfort
La habitación tan pequeña que no pudimos abrir una maleta para dos personas por falta de sitio. Esta alejado de la ciudad y en un polígono.
Stayed 1 night in Apr 2024