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"Charged £6 per night to park on location even if a space was unavailable???? "

"We were let check in at 2.45 as our room was ready (housekeeping was still happening in some rooms on our floor however!) It was a bit of a maze to find the room initially. Room was clean We got the sea view as per our room type/booking Shower pressure was excellent but water got hot quick. Yorkshire tea in the hospitality tray a big ✅️ from us Plenty of towels Only 1 accessible plug without unplugging other things. 2 extra pillows (but only 1 each on the bed to start with!) Walls are thin- we could hear upstairs talking/walking around/using the bathroom. Floors are a bit wonky (but it is an OLD building!)"

"Grand location, right on the cliffs overlooking the beach and beachfront attractions. The Grand Hotel is Victorian era grandeur with charm but has seen better days. We found a bargain with some trade offs that were worth it for us. "

"The hotel was lovely, however the room itself was pretty tired decor wise, and quite cluttered. Extra pillows and milk / tea etc had to be requested from Reception. The hotel lounge was good value during Happy Hour but charging 80p for a dash of lime in lager was very steep I thought"

"Fantastic stay, staff go over and above to help if needed. Rooms exceptionally clean and the breakfast is excellent. Highly recommend a stay here at any time. "

"It was very nice and cozy room. Also good breakfast "

"Spa pool And gym was very Very good "

"Excellent location near Whitby. Staff friendly and helpful. Well maintained building with lovely garden area. Two visiting peacocks made added to the ambience. Would definitely stay again"

"Some refurbishment going on but this did not interfere with our stay. The breakfast was excellent as was the evening meal. The bar was well stocked and a marvelous selection of spirits. The room was very well maintained and comfortable. "