- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very quiet. The property owner communicates very well.
Book online or call:+64 9913 4658
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Absolutely disconnected from the guest house owner. We arrived in front of the guest house door at 4pm (checkin time) but no one there to open the code locked door and we stayed on the street freezing with kids for 50 mins. Kept calling the guest house emergency phone but no one pick up. This was the worst experience I have never had before in Japan. Before we arrived Kyoto a week ago, we started to contact by phone, by email, by hotels.com the guest house owner to confirm the checkin arrangement BUT they just ignored us and no one picked up. I really don't recommend anyone to choose this guest house or you choose to take your own risk. Even hotels.com CS couldn't help us to reach out the staff there as well. I suggest hotels.com to ban this guest house to further hurting travellers.