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"Terrible beds and pillows. Really dated. AC (window unit) didn't work until staff came and got it working. Insufficient electrical outlets and the one in the bathroom sparked when we plugged the phone in to charge it."

"Excellent customer service. Staying here next time we come"

"They assigned my room when I checked in— and I could see the ocean, so it was nice. It had a Murphy bed— unit small but very comfortable. Full fridge, dishwasher, microwave. Beautiful property and pool and I ate Dukes 3 times. Great island if you can afford it!!"

"Gorgeous property, close to other amenities. The Royal Lanai is an awesome sushi restaurant and bar. Pool is gorgeous with great service."

"Wonderful hotel only one we seen with restaurant/bar right on beach. View from our room was lovely. Room was clean and comfortable. There was some small damage to the wall in the restroom but nothing major. The food was a solid 4 stars. We didn’t care for the ribs and the potatoes served with breakfast are bland needed salt and pepper. Loved the chowder, fish tacos, spicy shrimp and the discovery of coconut syrup was awesome just to name a few.staff was helpful kind. All and all I can’t wait tell we can go back. "

"Staff was friendly and cheerful. Even valet staff! "

"Staff was very helpful. Breakfast was great if you got the light option "

"Quiet, so peaceful. The staff is helpful and nice. The room is a little bit old but serves the purpose. Beds are surprisingly comfy , water pressure is good. Kauai Inn serves continental breakfast, but I wish they have boiled eggs. Overall our stay was pretty nice."

"Great service love it"