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"Room did not fill up soap dispensers. Shower had rust stains. Elevator smelt homeless. Renovating but very old and unkept. Pictures were deceiving."

"The property is beautiful and well-kept outside. Rooms are updated, however, the walls are pretty thin and housekeeping could have been better. We were awakened numerous times throughout the night and early morning with flushing toilets, people in the halls, and pressure washers on the patio. The Lava Lava restaurant was amazing and the adjacent beach had plenty of lounge chairs. We also appreciated the valet service accommodating us when they already had 100 cars. Overall, it was a nice place to stay."

"Oceanfront property with the best view of the sunrise. "

"Ocean front is a must at this resort to really get every moment of the ocean waves. Loved it all. The only improvement are the towels and sheets. They’re clean just not soft and comfortable. "

"This was, unfortunately, one of the worst hotel stays I’ve ever experienced. On our first night, the fire alarms went off around midnight and continued for nearly an hour. Not once did we receive any communication or even a basic apology from the hotel, which was extremely disappointing. There were also several maintenance issues in our room. The shower and sink drains were clogged, causing water to drain very slowly. While the property is currently under construction, the condition of the wall in our room was poor and clearly unfinished. Getting to and from the room was also inconvenient, requiring multiple elevator transfers. If you happen to forget something in your room after reaching the parking lot, it’s honestly quicker to just buy it elsewhere than make the trip back. To make matters worse, the battery in our room’s door lock died, leaving us waiting outside for quite some time until staff could come and fix it. While it’s clear the resort is attempting improvements through ongoing construction, the issues we encountered were unrelated and should not have happened regardless. Additionally, the location is quite secluded, meaning longer drives to reach most attractions around the island. Overall, I would not recommend staying here. For a similar price point, you’re better off choosing a hotel with fewer issues and a more convenient location."

"Great location. Kitchen well equipped. Comfortable bedding. "

"Stay was lovely. Room was clean and staff made us feel welcomed from the beginning. The resort is small, but it is right on the beach which is great for morning walks or bike rides. You can check out bikes from the hotel that is included in the resort amenities. The pool is heated at night and the hot tub is very relaxing with the ocean breeze and the sounds of the waves. We would definitely be returning. "

"The ISO is amazing to stay at while visiting Kauai. Fresh fruit and snacks daily, the ocean views, pool fun and close to shops. The staff is incredible. The best was being able to watch the whales from our room. Second year in a row for us and can't wait to return. "

"Great pools and clean property overall, however the Nene geese leave a lot of poop on grass and pools areas. Clean up is done by staff daily, however one day near building 3 the pool deck was filled with poop and not cleaned for quite some time even with a call to the front desk. Restaurant is decent, but during our late February early march stay, there was no breakfast served at the sit down restaurant. Studio was great with a full kitchen and we had an ocean view room. Wonderful views with our am coffee on the terrace. Walking areas were wonderful as well, for those who love to walk. "