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"The room was very spacious, clean and plenty on facilities. Slight issue with the TV remote not being very responsive but all in all a very good stay."

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"The staff were very friendly and helpful. I got some good tips and when an issue arose, they were prompt to address it. At first I "

"Good clean room,helpful staff"

"Yes"

"Breakfast excellent, Parking excellent"

"Couldn’t find my booking on the system and had to get someone else to handle it, was waiting ages had to come back later "

"Beautiful hotel . Madeleines bar and Issac’s were well managed with excellent customer service and food . The front desk experience was not what we expect from an hotel of this quality and the manager was not experienced in resolving issues. ( hence the lower ratings) Such a shame as the hotel is amazing. Rooms and building just stunning. "

"Hotels nice, room was so nice and bed was very compfy but the lady who booked me in didnt know what she was doing, she asked me if i wanted a bath with shower or walk in shower, i asked for a walk in shower instead gave me the bath. The room she out us in was 358 far from the esclators next to a fire exit 2 long corridor where the light did not come on for a few seconds in the second corridor, so walking in the dark for a couple steps which is not great for ladies walking back on there own or if they have had a drink. For what i paid i didnt bother complain or ask to be moved as room itself is nice. "