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"Clean, refurbished room and kind, helpful staff. Breakfast was poor for a budget hotel, the lift felt unsafe, shower pressure was very low, and the room stayed cold with the thermostat not working properly."

"Good overrall staff friendly and helpful "

"The room was clean and comfortable. However, I was disappointed that a security guard knocked on our door in the middle of the night and accused us of being loud, even though we weren’t making noise."

"Brilliant hotel right by the Nec, lovely and clean great amenities and lots to do around tne area"

"Great location. Apartment was clean, tidy and comfortable. Great price and good quality amenities. Staff were welcoming and helpful too."

"My stay at the hotel was genuinely pleasant. Check‑in was straightforward and quick, the room was lovely and very clean, and the staff were super friendly throughout. The onsite private secured parking was also a plus."

"I was travelling for exhibition at the NEC and I decided to stay at the Crown Plaza very last minute . the property was excellent. Staff …amazing as they helped us with parking as well as the booking . we really enjoyed breakfast was the spread the spread was amazing. I had an excellency stay and I recommended to my friends and family and I’ll come back again if possible."

"Stayed 2 nights for an exhibition. Everything was as expected and recommended"

"Beautiful hotel with excellent staff that made the whole trip very special for us. Thankyou"