Search Ina hotels

"Just wonderful. All staff helpful and courteous. Rooms are comfortable and large. Hotel garden is so beautiful and peaceful Will always stay at Chinzanso when I visit Tokyo "

"Room is very clean. Dining area is very clean too. Lots of free amenities. Stayed for a week and loved it. Hotel smelled good the whole time. Bathroom was clean as well. Very friendly and attentive staff. Easy got get in and out using hotel card. Very cozy and comfortable bed and comforters. Can use airplay in TV. "

"The room was clean, small (felt crowded with 2 adults and 4 checked luggages) but was easy access to the train station and nearby shops. If you want an American breakfast, McDonalds is across the street. "

"Excellent location, very clean, very courteous and helpful staff. The room was very comfortable and clean. The breakfast was affordable and delicious."

"I stayed here twice in Feb 2026. The first time for 6 nights and the second time for 2 nights. The room was quite small but the bed and pillows were comfortable. There’s a safe and fridge and the hotel provides a lot of amenities in the bathroom - shampoo, conditioner, toothbrushes with toothpaste, razors with shaving cream, hair brushes, cotton buds etc. Housekeeping was excellent but they always left me notes informing me that they wouldn’t throw out trash that wasn’t in the garbage bins, or they won’t empty a kettle with water in it etc. It got to be a bit annoying. On my first stay, housekeeping left me 2 bottles of drinking water everyday but on my second stay, only one bottle a day. Tap water is perfectly safe to drink though. I used the hotel laundry service once and they were excellent. If they pick up before 9 am they return your washed laundry by 6 pm. I used their laundromat once too. They are pretty cool. For 500 yen or more (depending on load size), the machine washes and dries for you and detergent is dispensed automatically. All in one machine! Typical high tech Japan. I had buffet breakfast at Cross Dine 4 times. It has a nice spread but they don’t change the menu much so it gets tiring. 711 is only a block down and that’s where I bought most of my food. They have an excellent selection, prices are reasonable and they have new meals often. The hotel provides a microwave near the lobby so it’s convenient to microwave food from 711."

"Good"

"Great location. Clean room. Staff very helpful. "

"Stayed here 2 times. All over great hotel. Location is perfect. Tabata station is compact size so you don't need to walk a lot to get to the hotel. The hill wasn't too bad. Room was tight as I expected and you can handle it. There was suitcase space under the bed. Shinkansen view was wonderful. My child kept watching them. 3rd floor was best view actually. You could see both local train and Shinkansen on your eye level. 7th floor you could see only Shinkansen. Thank you. "

"Friendly, helpful staff!"