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"Room was spotless and all amenities were always filled. Staff was extremely courteous and I had no communication issues despite not speaking Japanese. The FamilyMart on the first floor was very convenient. "

"A fantastic location, room size is comparable to others in Japan, great staff and amenities."

"2 min walk from exit of Saitama-Shintoshin station. Super convenient and close to many restaurants. Staff are very friendly and helpful. "

"Everything was good"

"I stayed there for a week. Room was clean. Bill prepared breakfast every morning. He greeted every customer at the restaurant and gave us a tray for breakfast buffet. His customer service was beyond my expectations. I would stay again when I visit Tokyo. "

"Attention to details, everything so clean , stafff warm and welcoming The spa and Onsen clean, quiet and peaceful. The room was spotless with beautiful views of the gardens. The gardens and pagoda so beautiful. Although upon reservation there was mention concerning construction and noise there was none to be found. This a top notch hotel"

"This is a newer hotel and the rooms are very nice. Everything you need is close by. There’s a 7-11 on the second floor of the same building, which was super convenient. A shopping street is directly across the road with lots of restaurants, secondhand shops, and new stores. The train station and bus stops are also right across the street, so getting around is easy. To get to Little Edo (Kurazukuri Street), you can take bus 1 or 2 and get off at W6. It costs about $2. We used a Suica card with no issues. Finding the hotel itself was a bit tricky at first. It’s located inside a large building and the signage isn’t great. You need to go to the elevators near the 7-11 on the second floor and take them up to the 7th floor, where the hotel is located. We had a car and used the parking garage in the same building. You bring your parking ticket to the hotel to pay. Parking was $19 per day, which felt reasonable for the location. Overall, a comfortable stay in a very convenient area, just be prepared for a little confusion when you first arrive."

"立地も良く館内も綺麗に整っていましたが、何よりも従業員さんの対応が素晴らしかったです。フロントスタッフは外国出身のかたが多いのかなと思いますが、そのなかでもチェンさんという女性の方はチェックイン/アウトの際や外出の際に荷物を預けたりする際もとても対応が丁寧でハキハキと対応していただき好印象でした。"

"Clean and friendly staff"