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"We enjoyed the stay at beautiful property especially the garden. The room was very spacious, well appointed and clean. The staff’s were friendly and welcoming. We also enjoyed the lounge service with great food and wide variety of drinks. Thank you. "

"Did not expect the prepaid breakfast to be at Denny's, but it was fine."

"We ended up staying at the Rihga at the beginning and end of our recent trip to Tokyo because we loved the hotel so much! We traveled with our 8yr old son and the additional room was awesome plus the view of the garden is stunning! The staff is super friendly and accomodating, the shuttle is an incredible feature the hotel offers which was one of the reasons we booked it in the first place, it takes you to the main train station in the area, (approx a 10min bus ride) to Takadanobaba Station and at the drop off there are tons of restaurants and shopping options. The only complaint we had was that Expedia advertises this hotel as having a pool, however what it doesnt mention is that 1. Its 3300 yen per person/per entry roughly $30CAD 2. its part of their health club so no children under 12yrs old can go in and 3. nobody with visible tattoos can go in. This was REALLY dissapointing and i do believe expedia should include a disclosure with this pool feature as it was another big reason we chose this hotel as i know most families with children do love having a pool."

"Small but very clean and comfortable. Staff were great, went out of their way to be helpful"

"Very well located, also clean facilities and comfortable stay. Attentive staff "

"Great location- love the rooms on the 24th floor"

"Good, safe, convenient, affordable, nice staff. Would stay again."

"Everything was perfect, it seems like this hotel thinks about any small details that are important for tourists. I even saw a weight scale in the lobby for the luggages. I would reserve again with Sotetsu."

"Had a great 3 night stay at this hotel. Biggest negative for us was we could not have our family of 3 in a single room and had to split a 2nd room with another family of 3 in our group. Daily breakfast was great, lots of options for both a Western palette or those wanting something more authentic to Japan. My biggest complaint would be the runny eggs but you can get an omelette cooked on demand. Several coffee options (very small cups though) and the kids loved the ice cream. Always fresh fruit, yogurt and a variety of bread/baking. Never ate lunch or dinner there. Multiple coffee shops on the first floor. Walkable to many dining options and to the bus (we were there for sports)"