Exterior

Reviews of Scenic Valley Suite

3 out of 5
Scenic Valley Suite
Block F, Scenic Valley 1, Tan Phu Ward, Distrist 7, Ho Chi Minh City

Reviews

7.0

Good

Rating 10 - Excellent. 3 out of 8 reviews" "
Rating 8 - Good. 1 out of 8 reviews" "
Rating 6 - Okay. 1 out of 8 reviews" "
Rating 4 - Poor. 3 out of 8 reviews" "
Rating 2 - Terrible. 0 out of 8 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

4/10 Poor

KimDiep

Travelled with family and small children
Disliked: Amenities
The rooms are big, the cleaninest are not comparable to other hotel, the security is questionable since the staff know our pass codes. The man who greeted us was rude, screamed at us and demanded that we should park our car and walk with our luggages for a long distance to our rooms even with our elderly parents. On the website said breakfast included but when asked they tried to avoid it and said the restaurant was closed and brought up some bánh mi and coffee when we insisted. We sure won't come back to this property ever again.
Stayed 1 night in Dec 2022
Response from Michael - Operation Manager on 21 Dec 2022
Dear KimDiep,Thank you for sharing our thoughts, and I witnessed you being an unfriendly guest, we tried to explain that your family vehicle is a large displacement vehicle, building management Their will not allow entry into residential areas. You used the power of a rude guest to curse at our staff.I tried to ask the building management to let you into the building, why don't you talk about this? About breakfast, you are wrong, we said that breakfast is served but brought to the apartment including: Pho, Noodles, Hu Tieu... you asked if there is bread? I said yes, plus 9 iced coffees and 1 iced milkshake. When you check in there are only 5 people, when you have breakfast there are 10 people. Not satisfied with your ambiguity. I don't know how you were in the car cursing the manager? You are Vietnamese but cannot speak Vietnamese, but speak English. I should have sympathized with you because you are abroad but you are really unfriendly.,,

8/10 Good

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Good area. Nice apartment
Stayed 7 nights in Nov 2022
Response from Scenic Valley Suite on 29 Nov 2022
Dear Richard,Thank you for your good review of my apartment. Hope your experience will bring more customers to stay in our apartment., Michael - Operation Manager

4/10 Poor

Verified traveller

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service
cookwares, oven and floor are Not clean. Need to call in advance for pick up Before check in
Stayed 1 night in Jul 2019
Response from Michael - Operation Manager on 20 Jul 2019
Thank you for a helpful review for the scenic Valley Suite, About the hallway that is dirty because the next room they are renovating during your stay is inconvenient, in Scenic Valley Suite has many Block A buildings, blocks B, block C, D, E, F. So when you call, call to pick you up to avoid the wrong block. Hope your experience helps many new customers in the future

6/10 Okay

Verified traveller

Good location and its near to Crescent Mall. Cleanliness was OK. The good thing is that they allow late check out at 2pm.
Stayed 4 nights in Nov 2018

4/10 Poor

SAI YIN

Travelled with group
Stayed 5 nights in Apr 2023

10/10 Excellent

Ryo

Stayed 6 nights in Feb 2023

10/10 Excellent

Karen, Vietnam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
청결하고, 편안한 곳. 다음 번에 또 방문하고 싶은 곳. Recommend this place !
Stayed 2 nights in Nov 2018
Response from Michael on 7 Dec 2018
Dear Karen, Thank you very much for staying at the Scenic Valley Suite and the wonderful comments of the holiday here as enthusiastic, comfortable. Everything is clean, ideal for a trip to Saigon. I look forward to welcoming you to the Scenic Valley Suite As soon. Michael - Operation Manager

10/10 Excellent

Thanh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great to be at Scenic Valley
Beautiful scenery at night, pools and light combine to create a beautiful image. Big room, new for family traveling
Stayed 1 night in Aug 2018