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"I had a fantastic stay at Hanoi Splendid Premium Hotel. The staff were incredibly friendly, welcoming, and always willing to help with anything we needed, which made the experience even more enjoyable. The breakfast was a real highlight — there was a huge variety of options to choose from, catering to different tastes, and everything was fresh and delicious. It was the perfect way to start the day. The room was well-appointed with great amenities, making it very comfortable throughout our stay. The shower and toilet facilities were clean, modern, and worked perfectly. The location is unbeatable — right in the heart of Hanoi, making it easy to explore nearby attractions, restaurants, and the vibrant streets. Highly recommend this hotel for anyone visiting Hanoi — excellent service, great facilities, and outstanding value."

"Clean, very good service, well located, comfortable rooms, albeit rather small. Nice sky bar and pool"

"The service was absolutely impeccable from the day we arrived. The rooms were top notch and the breakfast had a nice touch each day. Moreover, the service which the staff provided was really personal and friendly and we would recommend anyone coming to Hanoi to visit this hotel - well located in the Old Town and close to highly rated restaurants."

"Location is ideal; easy walkable area. Staff goes out of their way to make you feel like you are a welcomed family member. They were very helpful with suggestions on places to eat and see. I also booked a tour through the hotel which was wonderful. I highly recommend the hotel."

"What stood out to me most was the staff—they were incredibly kind and always smiling. The location made everything accessible, and breakfast became my favorite daily routine."

"Wow. Great spot. Wonderful staff, amazing breakfast buffet and upscale spa experience for an incredible value. Rooftop bar, excellent location. I was very happy with my time here. The artwork everywhere and attention to detail is a very chic look and feel, lovely. Room was comfy, worth getting a street view to watch the busy old town. No gym but the lake was right there and closed off for running in the morning. "

"This very charming hotel is located in the heart of the old city. The accommodation was great, the staff amazing and the food couldn't be better. The infinity pool in the rooftop is beautiful as is the bar on top of everything. "

"The staff was very friendly and knowledgeable. They helped us book a van back to the airport with no problems. The room was clean and the air conditioning worked well. It’s off the main road, so quiter than the main road. I would stay here again! Very restful quiet sleep. No rowdy neighbors! Thank you"

"Staff were very nice and very helpful The room was fine as description Breakfast was ok location fantastic I would stay here again 🇻🇳👍"