Search Hetton hotels

"Room clean. TV remote didn't work. Can't contact Reception from room. No information in room. Breakfast ok, ingredients not high quality"

"Good location vfm and nice beer "

"We have stayed with you a number of times over the last 25 years. Also eaten in the Brasserie more often. The room was a little tired didn’t feel the treat I remembered. The staff were fabulous as always. Think some corners are being cut such a shame. We will come again"

"My daughter and I had such a lovely time at the hotel and spa, Rudolph greeted us with his lovely smile and willingness to help during our stay at the hotel,the food at Wilfreds was amazing and every member of staff were polite and attentive,we also had a day at the spa,wow!what an experience,it exceeded our expectations,the lovely Lorna looked after us ,the whole experience from the massage the facilities the food , cleanliness and especially the staff was amazing ."

"Breakfast stopped at 09:30"

"Hotel seemed nice overall. Room was small and quite tired but seemed clean. The downside was the bed it was the most uncomfortable bed I have stayed in in a hotel and the one pillow was so hard and lumpy we both had a really bad sleep. Did not use the restaurant or leisure facilities so cannot comment on these. Because of the bed alone I would not return unfortunately. "

"Fab! Friendly! "

"Fabulous stay, hotel staff amazing..very friendly..nothing was to much travel. Room was spotless ..comfy bed. Breakfast was perfect! Parking round the back of hotel was an added bonus. Would definitely stay again."

"We are a family of 5 so stayed in the party suite as would otherwise need 2 rooms. It was absolutely superb. So spacious with loads of amenities. Best hotel room we’ve ever had. Staff lovely and location perfect. Fabulous stay"