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"Greeted with a friendly receptionist. Hotel and room clean, room at a nice temperature. Bathroon clean and well equipped. Comdortable bed with a selection of pillows. Only complaint about room 414 was it overlooked a main roundabout and there was a lot or road noise evan at 2am. Better sound proofing required. Breakfast was hot and fresh, but only small amounts brought out, so there were either no sausages or bacon ready together. By the time one of these was ready the other had run out. There was only one person looking after the buffet but she was also checking guests in nto the resteraunt. So it was no fault of hers just lack of staff."

"I submitted a complaint on Thursday regarding my stay on Wedn 13th May, no reply as yet. Stayed 3 times so far & had to be moved 3 times. 1st time wind blowing through the old window's. 2nd time no privacy curtain in bathroom, there was a rail for 1. Wedn took the biscuit though. Won't go into it until I receive a reply, suffice to say the room was VERY shabby. No TV & no heat."

"Room clean& Tidy . Plenty of good Towels . Good canal view , Handy car park . Lots of Staff ."

"Only used for a short stay before flying from Leeds Bradford. It was clean, bed was comfortable and shower was fine. Otherwise we only had 1 drink in the bar before an early night.it was quiet and warm. Building looked a bit sad."

"Staff were amazing. More warnings should be provided on the availability of the pool (as there are so many children’s lessons). Very hot and an ambient stale smell in common areas. Felt a bit like a care home for walkers. Breakfast was good. "

"Lovely charming hotel that my girlfriend and I enjoyed staying at, beautiful surroundings. "

"The staff were all lovely, the breakfast was tasty and parking was a nice bonus"

"No pool but staff extremely friendly and most helpful "

"We had dinner in the bar / grill. Service was great and the food was delicious. "