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" It was my first time staying at the property. The shared bathroom and shared kitchen was concern at first, but I got used to after the first night. On the first night, there was another guest sleeping on the couch in the shared living room. That MF snored like a loud dying pig. The walls are not that thick and I could hear him from my room. But, liked that the room opened to the balcony. The room, Room 2, where I stayed was close to a highway so the traffic noise was bearable, but the traffic died down in the evening. The balcony also has two plastic Adirondack chairs where I sat every morning watching the sunrise, if you could look beyond the power cables that sometimes interfered with the view. The property was within 20 min of where I needed to go. There’s a McDonald’s with an all-day/all-night drive through; would get my coffee and breakfast and sit on the balcony waiting for the sunrise. It would be nice to have a Keurig that is connected to the plumbing so no need to refill. There’s also a full size fridge/freezer where you can store your leftovers."

"Very helpful and friendly staff… beautiful ocean and Mountain View’s!!"

"First time in Hawaii, and what an incredible place to visit! Big thank you to the Hilton staff, and especially to everyone behind the scenes that keeps this resort so beautiful! "

"The three of us were very comfortable in suite 1 with the little twin window bed. The sound of the ocean drowned out the songs of the coqui frogs. It was a great location to see the sights on the Hilo side. The breakfast was amazing: fresh fruit, French toast or coconut pancakes, eggs to order, and juice. They have a little cabinet with first aid items and extra sunscreen.The hosts were caring and thoughtful. Would definitely recommend this place!!!"

"It was decorated like a beautiful sanctuary. I kept moving to different spots just to soak in all the lovely decor."

"Room was large and spacious. Walk in closet. Large HDTV. We got to see an endangered nene goose from our balcony! Only negatives about the room was shower/tub drain was very slow. The lights could have been brighter in the room. Palace tower, room 3269. PS My wife was distressed at the hungry kittens that appeared in the morning and evening begging to be fed. They should be taken to an animal shelter and not euthanized. The hotel staff was wonderful."

"It’s a utilitarian budget hotel without some pretty standard amenities like AC or in room WiFi, but for what it is it’s fantastic. Very close to some beautiful parks, and the bay views are great. "

"Property is nice and clean employees very nice the only bad is this is the first resort where I stayed that check out is at 10am . Everywhere else is at 11am with some even at 12am"

"Wonderful hotel in a scenic place in Hilo."