We had a great stay, the hotel was very nice and clean. It was a little far from the centre, but very close to the subway. The breakfast was excellent and on the last day, when we left at 5:45am they prepared a wonderful packed breakfast for me and my children.
Exactly as you would expect from a shangri-la hotel, everything was immaculate with a shopping mall, oriental garden and spa. Service was exceptional and always friendly. We checked in early with no issues and received a free upgrade.
Booked the Wanda Realm due to it's location close to a conference facility. I appreciated the price and was upgraded to a suite which was very welcome. I did not eat at the hotel so I cannot comment on the food but the room was very well appointed and clean. Internet was decently fast.
Traveller from Shanghai
As a warm and comfortable dream point for business travelers, Wanda Realm Beijing offers its guests an unforgettable journey …More
This is a good hotel, and especially convenient for visitors to Peking University (or Tsinghua probably). But despite being less than 10 years old it is showing some wear. I had no hot water the first evening, and the desk chair was broken (wouldn't go up/down so I was stuck with a chin-level work desk!)
I typically visit Beijing 3-4 times a year for business. The Park Plaza has been my primary go to place when I visit. While in the past, I've been very pleased with the accommodations, this list trip was disappointing. The "Superior" room that I had booked was very worn - stains on the wall paper, desk chair was broken, etc. The normal morning buffet was very limited, almost like they were making enough food for only 1-2 guests. The food selections at the other restaurants on site wasn't much better - very limited. I'll be headed back to Beijing at the beginning of 2015 and will give the Park Plaza one more try. Hopefully this was a one time occurrence but if not, I will likely be switching my business to another hotel.