Here for a conference, so staying at the hotel made sense. The resturant in the hotel is nothing special, neither is the hotel bar. It has been impossible to find a decent dry martini!
Breakfast was buffet style and actually good, although expensive if it is not included with your stay. Internet connection is dismal, but this is more likely just the fact that you are in mainland China rather than a responsibility of the hotel.
Traveller from Las Vegas
China National Convention Center Grand Hotel is a 5 star business hotel which is located in the flourishing area of Beijing …More
The service is getting worse and worse.
First, the check in process was very slow. Front desk is one of the most important parts of a hotel as the staff at front desk is the first person who interacts with clients, but the staff at front desk had not been trained properly, because she did not know the facilities and services the hotel provided.
Additionally, she gave me a room for disabled clients, but I am not a disabled person, I don’t know what she is doing, if I continued to stay in this room, there would be no rooms for disabled clients, this made me felt so bad. I tried to call front desk but the staff at front desk could not speak English, so I had to go to the front desk and requested to change another room. The supervisor of front desk Jennifer apologized to me and intended to upgrade my room but I refused and asked for my standard room. If I accept the upgraded room, it means I accept their apologies and mistakes. I think upgrading rooms is for VIP and frequent clients and the clients on birthday.
I don’t think that it is an issue on the staff named Manrida but the responsibility on management team.
eating in the restaurants is a bit pricey, and service takes a bit too long for my liking; TFI Fridays adjacent is a good bonus for Westerners needing a taste of home
location is great, I found I could get to where i needed very quickly
Westerners tend to get given the smaller rooms; I have a Chinese wife and found on our second visit there she was given a much larger room (separate sitting area) at the same price
(room) cleaners are really helpful and friendly - the reception staff could learn a thing or two from them
We stayed with a group of seven for the 2015 World Track championships. None of us had ever been to China and most of us don't travel internationally very often. We were a big messy loud group of Americans and the staff at the Sheraton treated us so graciously. The concierge staff especially helped us. Thank you so much to all of them.
Traveller from Walla Walla
The Sheraton Beijing Dongcheng Hotel is conveniently located on Beijing's north Third Ring Road, in the heart of the city's …More
20-30 minutes from Capitol Airport. Close to numerous business offices (Schneider Electronics, Nortel, Motorola.) Large hotel; not too many restaurants in area, 2 in hotel. Concierge was very helpful with information and even dismissed a taxi driver who did not meet his expectations. English was not always easy to understand. Very helpful and fast response from staff when I had problems with computer settings and couldn't connect with the internet. Wonderful pool and exercise center.
Beijing Kuntai Hotel reinterprets the connotation of business hotel/ which is the perfect combination of modern high-tech/ …More
I arrive very early in the morning, well before the official check in time, but still got immediately a room, and as at that time the room level I ordered was not available, I was upgraded.
This is a very customer friendly behaviour
I will be happy to return
Traveller from Hong Kong
The Quality Hotel located at Wang Jing, Beijing China, is a member of an established American Choice Hotels Group. The four …More
Our stay at focus square was very pleasant the staff done everything they could to help. Room was very comfortable providing everything we required for our stay.
Hotel in a good location with lots of shops restaurants and subway in walking distance .
North Chaoyang is a center of commerce, recreation, and conventions. Home to a large number of Beijing’s foreign businesses, the district also hosts the International Convention Center, and the 12.5-square-km (8-square-mile) National Olympic Stadium and Park, which will be officially unveiled at the opening ceremony of the 2008 Olympics.