Chaoyang Hotels, Beijing

"Wow. Won’t consider anywhere else next time. Brilliant. "

"Helpful and English speaking staff. Great location, facilities and room layout."

"Great location, service, breakfast and comfortable rooms. "

"Hotel is getting old. Worn out. Breakfast is very good. Breakfast Staff cant speak or read understand English. "

"The location of the property is great. However, the food, service and condition of the property leave a lot to be desired. The extra facilities like the gym were great but not frequently used which explains why it was in good condition. The staff look exhausted and in turn their service suffers as a result of this. We couldn’t use the WiFi and couldn’t get it to work no matter what we tried. We requested pillows multiple times to be given pillows that were literally filled with beans like a bean bag. See pictures attached. Our tour guide mentioned the property used to be a famous hotel but was bought over by new owners. It’s clear to see the new owners have put little money into the upkeep of the hotel. The food in the restaurant was poor and its not something I would pay extra for. On the first night we had dinner which took 1.5 hours to bring out 5 dishes as there was only one chef working who cooked the dishes one at time. I will not be coming back. "

"Beautiful hotel, all stuff are so kind and friendly, excellent service! Just somehow the hotel wifi didn't work for my phone. I would suggest the hotel to have a technical support stuff for helping guests troubleshoot. "

"The location is great, close to everything and subway. The only downfall is the breakfast. I wish there were more choices of food and the dishes could be different at least every other day. Eating the same staff every day for 3 consecutive days was not very enjoyable. "

"Near the Beijing embassy area. Hence very quiet at night. Good for a restful sleep. Not far from Beijing central area like palace. Staff are knowledgeable. Advised us on how to get palace tickets as we did not rebook online and online tickets were sold out on the day we wish to visit. Decent breakfast buffet. Rooms are big. Provide turn-down service and gave us eye masks! "

"Not as advertised "