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"The room was great and cosy but what stood out most was the immense, incredible and unique service from the hosts - especially Daryl, who catered to me in desperate times of need. I was there with my production team, as we were shooting for a TV Advert and Daryl went out of her way to make sure we were accommodated and had everything we needed and more in abundance. We had an emergency situation with our kit, which was my error, but Daryl went out of her way to deal with the situation with a last minute contingency - she then helped me print out documents that I needed, which again I should've had sorted myself whilst also maintaining hospitable qualities through offering me drinks and checking I was okay. I couldn't have possibly asked for more. I know exactly where I would recommend myself and others if we were in the area. I would like to thank Daryl very much - what a absolute gem of a person."

"Room was spotless staff were very friendly and helpful and the food was excellent, plenty of room for parking and we were in a flatbed with a trailer so about 40ft long. Would definitely use again if in the area and need a bed for the night."

"Friendly staff. Great food and fantastic spa and treatments. "

"We stayed in one of the lakeside rooms which had a beautiful view. Room was slightly cold because of this but reception did provide us with an extra heater. It was my husbands birthday so they provided a gift and prosecco which was lovely. Food was great, lovely staff and clean hotel. Book ahead for the spa to avoid disappointment. "

"Great venue. Very cool being an ex prison but done up beautifully. Breakfast first class. "

"Literally 10/10 perfect the staff were so kind and talkative, the room was PERFECT literally beautiful so elegant & cosy at the same time (not the intimidating sort of elegant). I love this hotel I’m 100% coming back "

"Lovely spotless clean room all the staff were amazing"

"Amazing staff and really cool hotel. Can’t wait to go back and stay in Oxford at the Randolph"

"Clean comfortable rooms. Kids enjoyed the stay and great access to attractions"