Book a Kencot Cottage

"Breakfast is a rip off. We were not advised at check-in that it was £5 cheaper if we paid at check-in. Cost £17.50 each. All we wanted was cereal and a pastry. No reduced cost for continental only. Heating not working on arrival. When queried told came on at 6pm. It didn't. Complained again and then told maintenance working on it. We were offered a portable radiator which worked short term. Eating in bar expensive and poor value. Parking is not easy close to entrance. Very busy. Will not be staying again. "

"Kind caring staff. Very clean room. Complimentary coffee on departure. Recommend "

"Nice place, rooms very basic though and more like a travel lodge. Everything else is nice though "

"A lovely stay with very friendly staff. Really good midway place for exploring the area. "

"We had a lovely stay, breakfast was brilliant had such a good selection. Room was quiet and staff were very friendly. "

"Good stay"

"The room was dirty , dirty pillowcase left on the floor! No cleaning done prior to our arrival No matress topper on one of the beds No replacement of toilet paper No soap refill We put our used towels to be replaced on the floor of the bathroom.. we When we came back after our day out , the DIRTY towels were replaced back on the towel rails!!! This was not acceptable at all .. There was no ramp to get our suitcases up the steps into the hotel reception door way . We found this a struggle and no staff on hand to help. "

"Yes"

"A prison cell of a room"