Grand Estates Hotels, Estes Park

"Check in was quick. Tim at the front desk was very nice and helpful assisting us with local eateries. "

"I would give it a 3. There are a couple reasons I can not give a higher score. The bed and couch were really uncomfortable. The jets in the bathtub have black grime in them and need to be cleaned. The kitchen was well stalked with utensils and cookware. It was nice to have enough towels too. The hottub was very nice. "

"This was a fantastic stay! The pool and hot tub were great temperatures. They weren't too hot or too cold. The pool area was very clean and towels were stacked up ready to be used. Or Room was amazing. I like cool rooms and I'm easily overheated but the temperatures are digitally controlled in their rooms with a fan and heater and also a ceiling fan. There were blackout curtains as well. When i first walked into my accessible room, it was very clean. The temperature was a cool 67 degrees and perfect for me and my teen daughter. The bathroom was clean and plenty of towels were stocked. The amenities were all stocked. The was Firm but comfortable and with fibromyalgia is hard for me to get comfortable on bed and pillows in hotels. Even the pillows were amazing! I LOVED THE PILLOWS!! I've never been able to say that about any hotel I've ever stayed at. Not kidding!. The comforter was thin and i thought I'd be cold with the fan on and 67 degrees but neither one of us are cold, we were cozy actually. It was so weirdly comfortable! All the appliances worked down to the keurig. My only complaint as a coffee drinker, in my room, there wasn't enough creamer and stuff to stay in my room with coffee. But, they have coffee readily available for you an elevator away. 😆 is a silly issue really. The housekeeper even got me a ziploc freezer bag with ice so i could ice my knee!! Amazing visit! Thank you! We'll be back to this hotel!"

"Nice stay. "

"Great stay"

"Lake view was peaceful, location was great"

"In all honesty we won't be back. The checkin process was not clear. The sliding glass door entry was difficult, stuck glass door every time. The combo to access didn't work because its a lock box to access loose keys. No clue. The old bed was not comfortable. The pillows were very flat, all 4. There were many signs that the room was not cleaned or poorly cleaned. Actually found some dark hairs under the sheets. The floors were dirty too. Oh and the toilet was extremely low (I'm 5'2") Really disappointed in the run down conditions. We stayed here a few times years ago before it was a self check in property. We didn't expect such run down conditions. Like most of Estes Park now, the accommodations are old, run down, uncomfortable beds and pillows, overpriced for the rooms. It's sad that property owners don't update or improve the quality of their rooms. Most importantly, CLEAN rooms, comfortable beds and decent pillows. A note * before * booking about check email for required check in info would have been nice. Our room neighbors had the same hiccups upon arrival with poor internet/cell service trying to contact someone. Can't imagine paying Summer prices over $200 per night!"

"Staff was great, the views were beautiful, the food was amazing. Some items were a little pricey in the gift shop area. More than what they were worth but still an amazing experience. Solid weigh room as far as hotels/resorts go and an amazing time in the on site spa!"

"Wonderful property and host."