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"Excellent buffet breakfast selection, hot food was always hot and fresh. Room was spotlessly clean. Staff were friendly, professional and incredibly helpful particularly with one of our group who is blind."

"Clean room and staff was very helpful from the front desk check in and the am cleaning gentleman that helped my wife, child, and luggage out the door thank you."

"All l can say it served a purpose for one night.Definitely would not stay here any longer than that.Basic is not the word.In need of some real good tender loving care this place is.Sorry Britannia"

"Stunning hotel and spa but I feel the rooms do let it down and don’t match at all. Breakfast was incredible but expensive. Sadly only got offered 50% off an upgrade when the hotel was empty. Glass table in room was very scratched and decor just boring if I’m honest. Bathroom - shower door didn’t go to the floor so made bathroom floor very wet and dangerous. Shower was okay and toiletries felt watered down. Staff were as helpful as they could have been. Allowed to drop bags off outside hotel but nearest NCP is £33 for 24 hours. Was very lucky to find a space on the road next to hotel but only 5 spaces. Card for the room stopped working twice also."

"Always stay here when I visit London, handy for being central, good transport links, wonderful staff"

"Overall I was satisfied with my one night stay at the Radisson Blu Birmingham. The check-in staff were friendly and efficient and the room was of good quality. The breakfast buffet was excellent and the staff attentive. Despite its very modern exterior appearance the property is beginning to show its age. The bathroom floor tiles were clean, but needed polishing or replacing. There were no convenient electrical sockets, meaning having to leave charging items on the floor. The USB sockets were loose. There are no windows that open, and the heating / air system only goes down to 19°C. There is no cooling function, meaning the room is warm and stuffy. I imagine this would be very uncomfortable in summer."

"Stunningly beautiful hotel with spacious rooms and amazing amenities. The drinks, the good, the tea, the spa are all 10/10 but the staff! The staff was absolutely incredible and was at least a 15/10. George the concierge was incredible and friendly. "

"We really enjoyed our stay! Everyone was very helpful, the hotel was super clean and it is a prime location for everything. The water refill stations on each floor was so nice too. Definitely recommend"

"The staff were all so lovely and extremely helpful. "