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"Everything is excellent "

"Staff always very kind and helpful, thought the gym was well equipped "

"Bed settee, very uncomfortable, especially for such a new hotel, had to book as no twin rooms left, most uncomfortable night, had to sleep on pillows !!"

"Very friendly staff and excellent rooms with a view"

"Poor parking area. Poor bar. Very poor external decor. We were not warned that an engagement party was on Saturday and they did not have their own bra but their function room would be using the hotel bar. So it meant we had to go out for a drink elsewhere."

"Hotel was lovely however our room was not ready for 2pm check in and we were told it was actually 3pm and hotels.com had given us incorrect information!"

"We arrived very late from a delayed flight and our request was met for a quiet room by the helpful & friendly staff. The hotel is in very good shape from the upgrade last year. We enjoyed a good breakfast."

"Only a one night stay before flying out of Bristol Airport. Very welcoming, excellent evening meal, very comfortable room. Unfortunately we had to leave before breakfast but I’m sure that would have been good too! Very convenient for the airport."

"Fantastic service as soon as we arrived. Room was beautiful, well equipped with Toiletries and coffees and tea. Breakfast was beautiful "