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The Exchange Hotel

Hotel Class
3.5 out of 5



4.2 / 5Very Good
185 reviews


  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Breakfast Available


What's nearby

  • Popular Location
    3 min walk
  • Popular Location
    Wales Millennium Centre
    6 min walk
  • Restaurant
    City Canteen & Bar
    1 min walk
  • Restaurant
    Mischiefs Cafe Bar
    1 min walk
  • Airport
    Bristol (BRS-Bristol Intl.)
    57 min drive

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Book online or call:

+64 9913 4658

    About this area


    The Exchange Hotel is located near the bay and in a walkable area with good shopping. The area's natural beauty can be seen at Sophia Gardens and Barry Island Beach, while Techniquest and Wales Millennium Centre are cultural highlights. Looking to enjoy an event or a game? See what's going on at Cardiff Motorpoint Arena or Principality Stadium. Our guests appreciate the hotel's central location.

    What's nearby

    • Popular Location
      Techniquest - 3 min walk
    • Popular Location
      Wales Millennium Centre - 6 min walk
    • Popular Location
      Principality Stadium - 3 min drive
    • Popular Location
      St. David's Hall - 4 min drive
    • Popular Location
      St. David's - 5 min drive

    Getting around

    • Cardiff Bay Station - 5 min walk
    • Cardiff (CWL-Cardiff Intl.) - 29 min drive


    • City Canteen & Bar — 1 min walk
    • Mischiefs Cafe Bar — 1 min walk
    • Flower studio café bar — 1 min walk
    • Irie Shack — 2 min walk
    • Octavo's book cafe and wine bar — 2 min walk

    About this property

    The Exchange Hotel

    Bayside Cardiff hotel in Butetown, walk to Cardiff Bay
    This smoke-free hotel features a restaurant, a bar/lounge and self parking. WiFi in public areas is free. Other amenities include conference space, concierge services and a 24-hour front desk. All rooms are individually decorated and offer free WiFi and hairdryers. For a bit of entertainment, guests will find LCD TVs with digital channels, and other amenities include premium bedding and coffee makers.
    The Exchange Hotel offers 200 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. This individually decorated and furnished accommodation includes desks. Beds feature premium bedding. 42-inch LCD televisions come with digital channels.
    Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.



    Check-in time starts at 3 PM
    Minimum check-in age - 18


    Check-out before 11 AM

    Children and extra beds

    • Children are welcome.
    • Rollaway/extra beds are not available.


    • Pets not allowed (service animals welcome)

    Payment types at the property

    American Express

    Important information

    Optional extras

    The following fees and deposits are charged by the property at the time of service, check-in or check-out.

    • Fee for full breakfast: GBP 10.00 per person (approximately)
    • Self-parking fee: GBP 15.00 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy.
    Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
      Guests must contact this property in advance to reserve cots/infant beds.

    Property amenities


    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and public transport

    • Self parking: GBP 15.00 per day
    • Discounted parking nearby

    Food and drink

    • Full breakfast available for a fee daily 7 AM–10:30 AM: GBP 10.00 per person
    • 1 restaurant
    • 1 bar


    • Banquet hall
    • Lift
    • Free newspapers in reception
    • Front-desk safe

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Luggage storage
    • Multilingual staff
    • Porter
    • Tour/ticket assistance
    • Wedding services

    Languages spoken

    • English
    • Welsh

    Business services

    • Conference space


    • Smoke-free property

    Room amenities


    • Air conditioning
    • Heating
    • Linens
    • Premium bedding


    • Free toiletries
    • Hairdryer
    • Shampoo
    • Shower
    • Soap
    • Toilet paper
    • Towels


    • 42-inch LCD TV
    • digital channels

    Food and drink

    • Coffee/tea maker
    • Electric kettle


    • Desk
    • Individually decorated
    • Individually furnished
    • Iron/ironing board

    Frequently asked questions


    Very Good

    5 - Excellent
    4 - Good
    3 - Okay
    2 - Mediocre
    1 - Poor
    Service and Staff
    Property condition

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Always a pleasure to stay in this hotel, so much character

    Stayed 1 night in Nov. 2019


    • Disliked: Cleanliness, property conditions & facilities

    Amazing property on the outside, however the rooms are tacky rather than elegant. V bad job in preserving this beautiful iconic building in Cardiff.

    Stayed 1 night in Nov. 2019


    • Liked: Staff & service
    • Disliked: Cleanliness, amenities, property conditions & facilities

    Picked this hotel because it has an elevator and one of our group has mobility issues. But turns out there is only one elevator and we were in the wing that didn’t have an elevator. And there were no other options. The rooms were just about the ugliest I have ever seen , and clearly by choice -design choice that is. One of the rooms was not clean. Every night there was a really weird and very pound group in the hotel. The restaurant/bar were nice (tho also quite ugly). The staff were great and really the only redeeming feature.

    Stayed 2 nights in Nov. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    unfortunately my wife sustained a head injury when falling outside the hotel which meant we had to spend the night in a&e thanks to the staff who were on duty they were great in assisting my wife untill the ambulance arrived they were very profesional and could not be more caring A VERY BIG THANKYOU TO THEM ALL my wife is now recovering at home having had stapels put in the wound THANKS TO ALL at the Exchange

    Stayed 1 night in Nov. 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Excellent decor and the restaurant was first class highly recommended

    Stayed 1 night in Nov. 2019

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