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Premium bedding, individually decorated, individually furnished, desk
Premium bedding, individually decorated, individually furnished, desk
Premium bedding, individually decorated, individually furnished, desk
Premium bedding, individually decorated, individually furnished, desk

Guest reviews

4.1/5 Very Good
208 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast Available
  • Business Services
  • Parking Available


Explore the area

Popular LocationWales Millennium Centre6 min walk
Popular LocationDoctor Who Experience13 min walk
Popular LocationCardiff Motorpoint Arena8 min drive
AirportBristol (BRS-Bristol Intl.)57 min drive

Choose dates to view prices

  • Luxury Double Room

    Room amenities

    • 14 sq m
    • Sleeps 2
    More detailsLuxury Double Room
  • Luxury Triple Room, 1 Bedroom

    Room amenities

    • 16 sq m
    • Sleeps 3
    More detailsLuxury Triple Room, 1 Bedroom
  • Luxury Triple Room, Accessible

    Room amenities

    • 16 sq m
    • Sleeps 3
    More detailsLuxury Triple Room, Accessible
  • Luxury Suite (sleeps 6)

    Room amenities

    • 28 sq m
    • Sleeps 6
    More detailsLuxury Suite (sleeps 6)
  • Luxury Quadruple Room

    Room amenities

    • Sleeps 4
    More detailsLuxury Quadruple Room
  • Classic Double Room, 1 Double Bed, Accessible, Non Smoking

    Room amenities

    • 13 sq m
    • Sleeps 2
    More detailsClassic Double Room, 1 Double Bed, Accessible, Non Smoking
  • Basic Double Room, 1 Bedroom, Non Smoking, Bathtub

    Room amenities

    • Sleeps 2
    More detailsBasic Double Room, 1 Bedroom, Non Smoking, Bathtub

About this area


Located in Cardiff, The Exchange Hotel is near the bay. Wales Millennium Centre and St. David's Hall are cultural highlights, while Cardiff Castle is a notable landmark. Check out an event or a game at Cardiff Motorpoint Arena, and consider making time for Barry Island Pleasure Park, a top attraction not to be missed.

Visit our Cardiff travel guide
Popular Location

What's nearby

  • Wales Millennium Centre - 6 min walk
  • Doctor Who Experience - 13 min walk
  • Cardiff Motorpoint Arena - 8 min drive
  • Principality Stadium - 10 min drive
  • St. David's Hall - 11 min drive

Getting around

  • Cardiff Bay Station - 5 min walk
  • Bristol (BRS-Bristol Intl.) - 57 min drive


  • City Canteen & Bar - 1 min walk
  • Mischiefs Cafe Bar - 1 min walk
  • Flower studio café bar - 1 min walk
  • Irie Shack - 2 min walk
  • Octavo's book cafe and wine bar - 2 min walk

About this property

The Exchange Hotel

Bayside Cardiff hotel in Butetown, walk to Cardiff Bay
Along with a restaurant, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Other amenities include conference space, concierge services and a 24-hour front desk. All rooms are individually decorated and offer free WiFi and hairdryers. For a bit of entertainment, guests will find LCD TVs with digital channels, and other amenities include premium bedding and coffee makers.
The Exchange Hotel offers 200 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. This individually decorated and furnished accommodation includes desks. Beds feature premium bedding. 42-inch LCD televisions come with digital channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: GBP 15.00 per day
  • Discounted parking nearby

Food and drink

  • Full breakfast available for a fee daily 7 AM–10:30 AM: GBP 15.00 per person
  • 1 restaurant
  • 1 bar


  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Welsh

Business services

  • Conference space


  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility


  • Romance packages available
  • Smoke-free property

Room amenities


  • Air conditioning
  • Heating
  • Linens
  • Premium bedding


  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels


  • 42-inch LCD TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle


  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board



Check-in time starts at 3 PM
Minimum check-in age - 18


Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

MastercardAmerican ExpressVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: GBP 15.00 per person (approximately)
  • Self-parking fee: GBP 15.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Guests must contact this property in advance to reserve cots/infant beds.

Frequently asked questions

Can I cancel my reservation for free at The Exchange Hotel and receive a full refund?
Yes, The Exchange Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to The Exchange Hotel cancellation policy on our site for more details about any exclusions or requirements.
Is this hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this property?
Self-parking is available for GBP 15.00 per day.
What time is check-in at this property?
Check-in begins at 3 PM.
What time is check-out at The Exchange Hotel?
Checkout is at 11 AM.
Where is The Exchange Hotel located?
Located in Butetown, this hotel is steps away from Mermaid Quay and Cardiff Bay. Wales Millennium Centre and Cardiff Motorpoint Arena are also within 2 miles (3 km). Cardiff Bay Station is only a 5-minute walk and Grangetown Station is 22 minutes.

Guest reviews

Overall score and ratings for The Exchange Hotel

Very Good
5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Dec 2019


  • Disliked: Staff & service, property conditions & facilities

Stayed 1 night in Dec 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Always a pleasure to stay in this hotel, so much character

Stayed 1 night in Nov 2019


  • Liked: Staff & service, room comfort
Stayed there for a show

Overal the stay was ok part from we found a dirty pillow case on the bedside table left by cleaner but we were give complimentary drinks for the inconvenience.. the only down side was the lack of parking

Stayed 1 night in Nov 2019


  • Disliked: Cleanliness, property conditions & facilities

Amazing property on the outside, however the rooms are tacky rather than elegant. V bad job in preserving this beautiful iconic building in Cardiff.

Stayed 1 night in Nov 2019