Downtown West Hotels, St. Louis

"Our room was above the parking garage so all night you heard the door go up and down. Very hard to sleep. So stay away from room 243."

"Very clean"

"Stay here often always great "

"This hotel knows what customer service mean! Super friendly! Love the breakfasts & dinners!"

"Everything great, except check in process. That process was extremely slow. What caused the delay were the folks coming in and trying to reserve rooms that didn't have reservations. That tied up the staff members to a halt. Have one line for reservation check in, ams one for fold that are looking to make one"

"Room was clean and well-appointed. The staff members were incredibly friendly and efficient. Check-in and check-out was amazing. Parking is a bit of a difficult undertaking. The valet was kind, but the garage is a block away from the hotel, which makes it difficult for in and out. The valet had already pulled my car in anticipation of my check-out. That was great!"

"Very large room (#1802) with large corner windows that provides an amazing view of the Gateway Arch. Spacious bathroom with dual sinks and a large shower. Plenty of closet space. The TV offers Google Cast so you can watch your favorite shows right from your computer onto the TV. The room has a couch that could sleep an additional guest. If you stay October-April, the arch lights up at night and it's fabulous. Onsite food options include Ruth Chris, a cafe and pub along with a Starbucks. A couple walkable blocks from Busch Stadium. The Gateway Arch park is dust outside the hotel as is the Mississippi River. Close to Ball Park eateries too. The room has an adjoining door and we could hear the neighbors TV. You also can hear cars on the highway nearby in the middle of the night. Hotel offers valet and self parking. "

"We loved our stay here! Will definitely be back. The rooms were clean and the beds were comfy. It was a great price, too!!"

"Nice place. Hot tub not working and pool was cold . Lid to ice bucket was disgusting. Nice staff. Probably would have stayed at pear tree if we had known about pool and hottub"