Downtown District Hotels, Banff

"Loved the loft room. The check in was smooth. The room was clean except the dishes. I had to rewash the dishes. Didn't feel like calling for it. Overall I enjoyed the stay. "

"Comfortable room..amazing view (I paid for superior king suite with mtn view.) Check in was amazing. Explain"

"Great hotel!"

"Everything is great"

"Courteous staff that work efficiently at check in and check out. Very enchanting hot tub with a cave and basin feel. Rooms are extremely small with two double beds that barely fit in the room. Inconvenient not to have a mini fridge in the room. It was nice to have a small fitness rook but the floors look rather dirty. We would stay again but only for a good price. "

"The room was very nice. Had a loft bedroom with a view of Mt. Norquay. Situated in a area walking distance to lots of restaurants and entertainment. "

"Yes"

"I highly suggest staying somewhere else. • The key cards stopped working frequently. During our stay, we had to get new cards 4 times... the lobby was often full of people experiencing the same issue. The staff let us know that if the cards were close to a cell phone, they would stop working. Very inconvenient. • There was a fire in the laundry room. Our room was quite filled with smoke. The hallway was extremely smokey. Lots of coughing / feeling sick (we had our patio open to mitigate it). We were quite concerned at the amount of smoke in the building, and that none of the fire alarms were activated. Some of the other guests alerted the staff. The staff placed a fan in the hallway to clear out some of the smoke. • the cleanliness was rough. There were dirty dishes in the room that were left from the last guests. The tub was very gross and there was a ton of hair and gunk built up in the dryer. Everything was quite dusty and the coffee table was falling apart. • the building is quite dated and in poor condition. It has quite a noticeable smell to it. • garbages were not changed and we did not see any staff cleaning at any point. The indoor playground was very dusty and did not appear to be well maintained or cleaned. • open fire places with a stack of wood next to it (and paper). No fire extinguishers anywhere. "

"Great place very nice staff "