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"The breakfast was one of the best i had,the hotel is conviently situated near the entrance to fujikawaguchiko and great of all near fujiq park, Rooms were quite big and the staff was friendly and helpful."

"Had emergency leave 2 days early. So checked out after day 2/4 and staff seemed excited. 0 refund and double booked our room to someone else we are guessing "

"Location: perfect for ropeway and pirate ship cruise. 2 min walk away. Rooms: amazing lake view Staff: went above and beyond for every little request Hotel: gorgeous lobby, foot bath outside lobby overlooking the lake. Easy to book private onsens which were impeccably kept and really nice for a family gathering Food: the staff went above and beyond, helping fix a very quick vegetarian dinner for the vegetarians in my family. The spread was amazing and huge. Same for breakfast. Rooms: very clean and very comfortable. Highly recommended stay - wish we stayed longer here!"

"Beautiful building, very lovingly maintained. The staff were friendly but not always able to speak English properly. The whole experience had an air of 'The Grand Budapest Hotel' film: both in terms of grandeur and comedy value. Gym was very poor for a 5 star hotel. "

"The nicest hotel we have ever stayed at. Beautiful, amazing services and amenities."

"Great location"

"Easy to get to from Kawaguchiko Station via the Red Line Bus. TOYOKO Inn has always been a trusted brand for high quality hotel stays! Love the Japanese standard simplicity & cleanliness, especially the bathroom. Stayed in a room with a beautiful view. Wondering is there a Mt. Fuji facing room. Maybe next time!"

"Staff was friendly and the check-in process was seamless."

"Check-in was quick and efficient. We had 4 rooms for a group of 10. The wine lounge (included as our package) was a great way to hang around with variety of wines, snacks, ice cream, etc. We missed the tea house as we were there at 4p and spent time to settle and picked our yukata before closing at 6pm. Dinner was good even though we didn’t have the wagyu package. Buffet breakfast has a lot of variety. The bed or futons were comfortable. In a nutshell the the place very nice, just too pricy. Would be nice if we can stay for another night to enjoy everything there."