Apartments in Disney's Maingate West

"Pool was amazing we stayed by the lagoons one "

"We booked a lake view room and were instead placed near a busy bus area with constant noise on level 2. Completely misleading and nowhere near the experience that was advertised. The room itself had multiple maintenance issues that should have been addressed well before check-in. It felt neglected and poorly maintained, which is not what you expect from a property like this. What made things worse was the lack of follow-up. Concerns were raised, but nothing was meaningfully resolved. Communication was minimal and ultimately unhelpful. For a place that markets itself as a resort, the experience fell short across the board — from the room quality to the overall service. Between the noise, the condition of the room, and the disconnect in customer service, I wouldn’t stay here again. If you’re expecting what’s advertised, you may want to consider other options."

"It was great "

"Nice Pool"

"Stay here a lot. Quiet, rooms are clean. Easy to park. Staff is very nice. "

"We just recently stayed on the property. Staff were fabulous but the room that was provided to us was quite dated. The property itself was clean but staff was not cleaning tables at the small amenities like the ice cream shop or counters. Over all 3.5/4"

"Great place to visit; great for family of all ages"

"My family of 7 stayed for a few days and this property and we loved it. Very spacious, clean and cozy. We cant wait to stay again. "

"Great location and friendly staff"