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"The room is clean, neat and big. The staff is kind and friendly. He introduced a lot of attractions and interesting places to us. We really appreciate all the kind service in the property. "

"The Coast has been our 'go to' for the past 20 years when we have come to Victoria (almost annually). Phenomenal location. Room was incredibly beautiful - the view was the best we have ever experienced. Wonderful service. The only negative was 1 elevator was down so the wait time was sometimes long. We took the stairs (and on the 10th floor, that was a sweat!) However, would always come back 100% everytime. Location, location, location! (And the hotel is rooms were beautiful.)"

"Very clean and updated."

"Beds are very comfortable "

"If it was included breakfast , that would be perfect "

"Easy to go to attractive place and safe"

"It was at good location near to many restaurants."

"The Empress is a must stay classic "

"I was worried that with the weddings directly below, the nearby Symphony Splash event, and the busy harbour would mean that noise would be an issue. I am happy to report that it was very quiet, especially with the room fan on. The property has lovely walking paths and is a short walk from the heart of the action. We would have no hesitation staying here again. Watching the float planes from our room was unique feature."