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Best Western Plus Carlton Plaza Hotel

3.5 star property
Edwardian hotel with fitness centre and 24-hour business centre

Choose dates to view prices

Photo gallery for Best Western Plus Carlton Plaza Hotel

Lobby
Business centre
Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)
Daily full breakfast for a fee
Exterior
Located in downtown, the Best Western Plus Carlton Plaza Hotel offers comfort and urban convenience. Start your day at the on-site restaurant, stay fit at the gym, and handle work with 24/7 business center and free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Gym
  • Parking available
  • Laundry
The current price is NZ$245
includes taxes & fees
16 Oct - 17 Oct

Room options

Check availability for these dates

Tonight

Sept 21 - Sept 22
Check availability for tonight Sept 21 - Sept 22

Tomorrow

Sept 22 - Sept 23
Check availability for tomorrow Sept 22 - Sept 23
Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(36 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Renovated in 2019
Shower/bath combination
Private bathroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Kitchenette

9.6 out of 10
Exceptional
(24 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Fridge
Dining table
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (Third bed is a Sofabed, Full Kitchen)

Suite, Multiple Beds, Non Smoking, Kitchen (Third bed is a Sofabed, Full Kitchen)

Suite, Multiple Beds, Non Smoking, Kitchen (Third bed is a Sofabed, Full Kitchen)

9.4 out of 10
Exceptional
(28 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Kitchen
Fridge
Dining table
  • 51 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

9.2 out of 10
Wonderful
(18 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Kitchen
Fridge
TV
Renovated in 2019
Shower/bath combination
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(51 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Renovated in 2019
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

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About the area

In the entertainment district, Best Western Plus Carlton Plaza Hotel is in Downtown Victoria, a walkable area in Victoria with great shopping. The McPherson Playhouse and Royal BC Museum are cultural highlights, and some of the area's notable landmarks include Chinatown and Fan Tan Alley. Market Square and Victoria Conference Centre are two other places to visit that come recommended. Spend some time exploring the area's activities, including whale watching and golfing. Guests love the hotel's central location.
Visit our Victoria travel guideOpens in a new window
Map
642 Johnson St, Victoria, BC, V8W1M6

What's nearby

  • Chinatown - 3 min walk - 0.3 km
  • Royal BC Museum - 13 min walk - 1.1 km
  • British Columbia Parliament Building - 13 min walk - 1.2 km
  • Victoria Harbour - 13 min walk - 1.2 km
  • Victoria Clipper Ferry Terminal - 15 min walk - 1.3 km

Getting around

  • Victoria, BC (YYJ-Victoria Intl.) - 31 min drive

Restaurants

  • ‪The Vicious Poodle - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Toratiki - ‬4 min walk
  • ‪John's Place Restaurant - ‬2 min walk
  • ‪The Palms - ‬2 min walk

About this property

Best Western Plus Carlton Plaza Hotel

Hotel remodelled in 2019 and located near Chinatown
Located close to The McPherson Playhouse and Market Square, Best Western Plus Carlton Plaza Hotel provides a hair salon, dry cleaning/laundry services and a gym. Free in-room WiFi is available to all guests, along with a 24-hour business centre and a restaurant.
You'll also enjoy perks such as:
  • Full breakfast (surcharge), valet parking (surcharge) and an electric car charging station
  • Express check-out, ATM/banking services and a computer station
  • A lift, a TV in reception and luggage storage
  • Guest reviews give top marks for the central location and helpful staff
Room features
All 108 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and desk chairs. Guest reviews highly rate the cleanliness rooms at the property.
More amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 55-inch TVs with cable channels
  • Wardrobes/cupboards, fridges and free infant beds

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Offsite parking available (CAD 16 per day)
  • Valet parking on site (CAD 30 per day; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 1:00 PM on weekdays and 8:00 AM to 1:00 PM on weekends; CAD 15 to 25 for adults and CAD 15 to 25 for children
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • Lift

More

  • 1 building
  • 7 floors
  • Built in 1912
  • Edwardian architecture
  • Renovated entire property - December 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 19

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 15 to 25 for adults and CAD 15 to 25 for children
  • Valet parking fee: CAD 30 per day (in/out privileges)
  • Nearby parking fee: CAD 16 per day (591 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Best Western Carlton Hotel
Best Western Carlton Plaza Hotel
Best Western Plus Carlton
Best Western Plus Carlton Plaza
Best Western Plus Carlton Plaza Hotel
Best Western Plus Carlton Plaza Hotel Victoria
Best Western Plus Carlton Plaza Victoria
Carlton Plaza Hotel
Hotel Best Western Carlton
Hotel Carlton Plaza
Victoria Best Western
Best Western Victoria
Best Plus Carlton Plaza
Best Western Plus Carlton Plaza Hotel Hotel
Best Western Plus Carlton Plaza Hotel Victoria
Best Western Plus Carlton Plaza Hotel Hotel Victoria

Frequently asked questions

Is Best Western Plus Carlton Plaza Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Best Western Plus Carlton Plaza Hotel?

As of 21 Sept 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Carlton Plaza Hotel on 16 Oct 2025 start from NZ$245.33, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Plus Carlton Plaza Hotel?

Valet parking is available for CAD 30 per day.

What time is check-in at Best Western Plus Carlton Plaza Hotel?

Check-in begins at 4:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Best Western Plus Carlton Plaza Hotel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Best Western Plus Carlton Plaza Hotel located?

Located in Downtown Victoria, this hotel is within a 5-minute walk of The McPherson Playhouse, Market Square and Chinatown. Fan Tan Alley and Victoria Conference Centre are also within 10 minutes.

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Best Western Plus Carlton Plaza Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 780 out of 1241 reviews
Rating 8 - Good. 307 out of 1241 reviews
Rating 6 - Okay. 98 out of 1241 reviews
Rating 4 - Poor. 30 out of 1241 reviews
Rating 2 - Terrible. 26 out of 1241 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kantara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, lots of shops nearby, walking distance to absolutely everything! Fantastic - Will absolutely stay again.
Stayed 2 nights in Sep 2025

8/10 Good

Lillianne

Liked: Cleanliness, staff & service, property conditions & facilities
We had a pleasant stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for downtown Victoria . Easy walking to all main sites and lots of places to eat close by
Stayed 1 night in Sep 2025

10/10 Excellent

Margaret

Central location, great staff and very clean
Stayed 1 night in Sep 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Walkable clean room friendly staff
Stayed 2 nights in Sep 2025

10/10 Excellent

JOSE CARLOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 1 night in Aug 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to look around Victoria
Stayed 2 nights in Aug 2025

10/10 Excellent

Lynette Michelle

Liked: Staff & service, property conditions & facilities
Cozy beds, super clean, the staff are outstanding. Great location, .
Stayed 2 nights in Aug 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to book. Friendly staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel!
Stayed 1 night in Aug 2025

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and very nice staff. Great location
Stayed 2 nights in Aug 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valet services is great.
Stayed 2 nights in Sep 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was amazing
Room was very spacious
Stayed 1 night in Aug 2025

10/10 Excellent

Tarun

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean, family friendly rooms. The staff and service was the best part of our stay. They were friendly, checked in with us everyday if we needed a cleaning or anything for our room and were very accommodating when we had to make a change to our check out date.
Stayed 3 nights in Aug 2025

10/10 Excellent

Carol

Great location. Excellent breakfast/lunch restaurant.
Stayed 2 nights in Jul 2025

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at this property. Staff was super helpful. Our room was beautiful. Easy walking to everything, super convenient.
Stayed 1 night in Aug 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, very busy part of the city
Stayed 1 night in Jul 2025

10/10 Excellent

Olha

Liked: Cleanliness, staff & service, property conditions & facilities
We would definitely stay here again!
Stayed 3 nights in Jun 2025

8/10 Good

kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice place for city center.
Stayed 1 night in Aug 2025

8/10 Good

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location.
Stayed 1 night in Jul 2025

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and accommodating. We stayed 5 nights and upgraded after the second night. Loved our bigger suite. It had everything we needed.
Stayed 5 nights in Aug 2025

8/10 Good

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The kitchen was so big and beds and pillows were extra comfortable
Stayed 1 night in Aug 2025

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 1 night in Aug 2025

10/10 Excellent

Yi Ting Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accessible to inner harbour. Room is comfy and clean. Staff are friendly and helpful. The only thing I would say is there a quite a number of homeless people around the area, so maybe cautious if you are a female solo traveller.
Stayed 6 nights in Sep 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Smooth check in and friendly staff
Stayed 1 night in Aug 2025

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