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"Very clean and modern with friendly staff. Great breakfast with lots of options for restricted diets"

"Ficamos muito satisfeitos com a hospedagem. Voltaríamos com certeza. Café da manhã muito bom, bem variado e com qualidade. Únicos pontos a melhorar para mim como um todo é o ambiente do café da manhã, que pode ser bem mais agradável, uma iluminação mais legal e mais decorado - tal como é o restante do hotel, e a temperatura das piscinas aquecidas, onde alguma das 3 piscinas poderia ser mais quente que as demais. Estava 14ºC em Gramado e a água estava um pouco desagradável em todas."

"All good"

"Breakfast not so fresh always "

"Great remodeled room. Big bed:)) Pool area was very enjoyable. Heated pool is 80+ degrees F in winter. Very nice. "

"Understaffed so it took a lot of time for any service. There were not sufficient table for everyone at Breakfast so we had to wait a long time. We left the hotel for 6 hours and our rooma were not clean even when we put the please clean room ."

"Very pleased with staff…attentive, polite, helpful "

"We truly loved everything about our stay at Fioreze Family Hotel! The location is perfect, with easy access to all the main spots in the city. We were traveling as a family of four—my wife, our two kids, and I—and this was the only hotel we found (even compared to big names like Marriott in São Paulo) that offered a room with a queen bed plus two twin beds, all in the same space. That made a huge difference for us. The amenities were excellent across the board. But what really stood out—and made the experience unforgettable—was the incredible hospitality of the entire staff, from the valet team to housekeeping. I highly recommend Fioreze and will absolutely be returning."

"It was a dreamlike place with cheap price"