Master Gramado Hotel

Property class: 3.5

Choose dates to view prices

Reviews

8.6 out of 10
Excellent
Located close to Gramado Covered Street, Master Gramado Hotel provides a free breakfast buffet, a swim-up bar and a rooftop terrace. In addition to a garden and a playground, guests can connect to free in-room WiFi.
The current price is NZ$115
includes taxes & fees
30 Sept - 1 Oct

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Superior Room, 2 Double Beds

A hotel room with two beds, a nightstand, a lamp, and a window with curtains.

Superior Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Twin Room

A hotel room with two beds, a wardrobe, a bedside table with a phone, and a wall-mounted light fixture.

Classic Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Room

A hotel room with two beds, a nightstand, a lamp, and a window with curtains.

Room

  • 20 sq m
  • Sleeps 2

View all photos for Superior Twin Room

A hotel room with two beds, a desk, a chair, an air conditioning unit, and a window with curtains.

Superior Twin Room

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

A hotel room with a bed, a desk with a chair, a small table, and a TV. There is a closet and a door leading to another room.

Superior Double Room

7.4 out of 10
Good
(3 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room (Superior)

A hotel room with two single beds, a nightstand with a phone, and wall-mounted lights.

Family Room (Superior)

8.4 out of 10
Very good
(8 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Room, 2 Double Beds

Minibar, in-room safe, desk, blackout curtains

Superior Room, 2 Double Beds

8.0 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

A panoramic view through a window, featuring a mountainous landscape with dense forest coverage and a clear sky.

Deluxe Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room (Especial)

A hotel room with three beds, a glass table, and wall-mounted lamps.

Family Room (Especial)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Premier Room

A modern living room with a flat-screen TV, a dining area with a table and chairs, and a large window with curtains.

Premier Room

  • Mountain view
  • 74 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room

A hotel room with a large bed, bedside lamps, a nightstand, a chair, and a window with curtains.

Junior Room

  • Mountain view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Triple Room

A hotel room with two single beds, a sofa, and a wooden headboard.

Superior Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Superior Room, 2 Single Beds, Accessible

A hotel room with a bed, a desk, two chairs, a television, and a small refrigerator.

Superior Room, 2 Single Beds, Accessible

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Twin Room

A hotel room with two single beds, a wardrobe, a bedside table with a lamp, and a wall-mounted telephone.

Classic Twin Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
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About the area

Planalto, a neighbourhood in Gramado, is home to Master Gramado Hotel. Rotula of Flags and Gramado Gateway are local landmarks, and the area's natural beauty can be seen at Green Land and Pinheiro Grosso Municipal Park. Travelling with kids? Consider Mini Mundo and Gramado Tennis Club. Visit our Gramado travel guide
Map
Rua Carlos Lengler Filho, 103, Planalto, Gramado, RS, 95675-056

What's nearby

  • A fountain in front of a historic building with a sign reading "Fonte do Amor Eterno".
    Gramado Central Avenue
    11 min walk - 1.0 km
  • A miniature model of a village with a water feature, buildings, and a castle.
    Mini Mundo
    13 min walk - 1.1 km
  • An indoor market with a glass ceiling, stalls on both sides, and a central walkway.
    Gramado Covered Street
    16 min walk - 1.4 km
  • Joaquina Rita Bier Lake
    4 min walk - 0.4 km
  • Rua Torta
    10 min walk - 0.9 km

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    87 min drive

Restaurants

  • Cantina Pastasciutta
    7 min walk
  • Hard Rock Cafe Gramado
    11 min walk
  • Il Piacere
    6 min walk
  • Hector Pizzaria
    4 min walk
  • Maison de la Fondue
    10 min walk

About this property

Master Gramado Hotel

  • Family-friendly hotel near Gramado Covered Street
  • You can look forward to a free breakfast buffet, a swim-up bar and a rooftop terrace at Master Gramado Hotel. In addition to a garden and a playground, guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • 2 outdoor pools and a children's pool, along with sunloungers, pool umbrellas and a swim-up bar
    • Self-parking (surcharge), smoke-free property and a 24-hour front desk
    • A reception hall, multilingual staff and a lift
    • 1 meeting room, a front desk safe and a ballroom
  • Room features
  • All 234 rooms have comforts such as laptop-compatible safes and air conditioning, in addition to perks such as free WiFi and minibars.
  • Other amenities include:
    • Bathrooms with showers and free toiletries
    • 50-inch LCD TVs with cable channels
    • Wardrobes/cupboards, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (BRL 35 per day)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • A swim-up bar

Things to do

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Gym
  • Playground

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Conference centre (2,207 square foot of space)
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (90 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 4 floors
  • Ballroom
  • Built in 2012
  • Colonial architecture
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of BRL 66 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 10 kg per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for BRL 110 per night.

Payment types

American ExpressDiners ClubMastercardVisa

Important information

Fees

A nightly tourism fee of BRL 2 is collected at the property. The fee does not apply to residents of Gramado, Brazil.

Optional extras

  • Self-parking fee: BRL 35 per day
  • Pet fee: BRL 66 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: BRL 110 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Frequently asked questions

Does Master Gramado Hotel have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Master Gramado Hotel?

As of 23 Sept 2026, prices found for a 1-night stay for 2 adults at Master Gramado Hotel on 30 Sept 2026 start from NZ$115, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Master Gramado Hotel pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 10 kg per pet. There's a fee of BRL 66 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Master Gramado Hotel?

Self-parking is available for BRL 35 per day. Limited spots are available.

What time is check-in at Master Gramado Hotel?

Check-in start time: 2 PM; check-in end time: 10 PM.

What time is check-out at Master Gramado Hotel?

Checkout is at noon.

Where is Master Gramado Hotel located?

This family-friendly Gramado hotel is located in Planalto, within 1 mi (2 km) of Rotula of Flags and Gramado Covered Street. Mini Mundo and Casa do Colono Market are also within 10 minutes.

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Reviews

Master Gramado Hotel Reviews

8.6

Excellent

8.6

Cleanliness

9.2

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 502 out of 1004 reviews
Rating 8 - Good. 329 out of 1004 reviews
Rating 6 - Okay. 114 out of 1004 reviews
Rating 4 - Poor. 40 out of 1004 reviews
Rating 2 - Terrible. 19 out of 1004 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good cost x benefit
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Top
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
It was Just ok
Stayed 2 nights in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O café estava maravilhoso,os funcionários atenciosos! Só a internet estava horrível! Nso foi possível ver todo o jogo!!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estava quase tudo muito bom! Só a organização para o jogo do Brasil, foi pessima! A internet estava horrível,não deu para acompanhar direito o jogo!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tivemos uma ótima experiência, ambiente e roupas de cama limpos, ótimo café da manhã, funcionários prestativos. Só achamos que o estacionamento estava incluso, e no fim tivemos que pagar.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar maravilhoso! Ambiente muito agradável, atendimento perfeito, todos os funcionários nós atenderam muito bem. Minha filha amou a área kids e a vista da área comum é muito linda! Comida ótima e localização é pertinho de tudo. Não poderia ter sido melhor!
Stayed 5 nights in Jun 2026
Verified review

6/10 Okay

Disliked: Property conditions & facilities
Hotel estava bem cheio , café da manhã lotado , muita criança , muita confusão, com poucos funcionários. Atendente do café da manhã sem controle de mesa .
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno y limpio
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Quarto limpo, próximo do centro, funcionários excelentes, em especial a recepcionista chamada Juliana, muito educada e procura dentro do possível, satisfazer as solicitações dos hospedes. Café da manhã bom. Precisa modernizar
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel, com certeza me hospedaria novamente. Excelente café da manhã, bem completo. Quartos limpos. Equipe atenciosa. Estacionamento não utilizei, mas era uma área ampla para acomodar os carros.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surpresa maravilhosa em Gramado, excelente localização, perto de tudo, local seguro, boa infraestrutura, funcionários atenciosos, ótimo café da manhã. Minha filha amou a área kids. Nota 1000.
Stayed 3 nights in Jun 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Estrutura do banheiro com teto mofado precisando de reforma
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Já tomei cafés melhores no próprio Master, a qualidade e a variedade dessa última vez deixou muito a desejar.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recepção excelente
Stayed 6 nights in Apr 2026
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
Hotel precisando de reforma.
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness
Estava num Congresso e o check in foi tumultuado, com atraso para os eventos, porque foram intransigentes dizendo que as 14:00 era o check in mas o Congresso começava às 13:00. Todos fizeram check in no mesmo horário, tumultuando tudo. Um absurdo a falta de aquecimento no quarto e no auditório. Passei um frio muito desagradável. Hotel antigo demais para o alto valor das tarifas. Com café da manhã limitado.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto limpo, equipe otima e gentil, cafe da manha muito bom!!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A estadia foi maravilhosa desde ao check in ao check out. O café da manhã era delicioso e os funcionários educados e gentis
Stayed 5 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O Hotel tem uma ótima estrutura. Porém, alguns detalhes precisam ser observados. O aquecimento do quarto não estava funcionando adequadamente e as duas primeiras noites foram terríveis porque o quarto estava muito frio, devido ao aquecedor desligar no meio da noite. Conseguir cobertores extras foi uma dificuldade e o colchão do quarto 317 precisa ser trocado. Em resumo: 5 diárias, das quais duas delas foram uma experiência terrível.
Stayed 5 nights in May 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness
Estivemos no hotel pela segunda vez após cerca de dois anos e meio. Na nossa primeira experiência tivemos uma impressão melhor, inclusive recomendamos a hospedagem para amigos que viajaram conosco desta vez. Percebemos, porém, alguns pontos que nos passaram a sensação de que a estrutura e a manutenção poderiam estar mais cuidadas. Nos corredores dos quartos havia cheiro de comida em alguns momentos, e no espaço kids sentimos um odor forte de mofo/chulé. Além disso, o brinquedão aparentava precisar de uma higienização mais frequente, pois nosso filho saiu com a roupa e o cabelo bastante sujos de poeira. Também sentimos falta da interação do mascote Topete no espaço kids. Fomos informados de que isso não aconteceu porque o elevador estava estragado e havia receio de utilizarem as escadas. Entendemos a preocupação com a segurança, mas foi uma situação que acabou decepcionando as crianças. No quarto, ao movermos uma mesa de cabeceira para acomodar nossos pertences, encontramos bastante sujeira atrás do móvel, o que nos passou a impressão de que a limpeza poderia ser mais detalhada. O ar-condicionado também era antigo e bastante barulhento, então preferimos dormir sem utilizá-lo. Como pontos positivos, destacamos o café da manhã que é bem gostoso e o ótimo e rápido atendimento da recepção. Ainda assim, desta vez a experiência não correspondeu às expectativas que tínhamos da nossa primeira estadia.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo maravilhoso, ambiente, os funcionários, a localização.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Staff & service
Quarto limpo. Corredor com um pouco de cheiro de umidade. Espaço Kids excelente. Café da manhã bom.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Café da manhã excelente.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O café da manhã é muito bom, muito diverso, para todos os gostos, inclusive para intolerantes a lactose e a glúten!
Stayed 2 nights in May 2026