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Wish Serrano Resort

5.0 star property
Luxury hotel with 4 restaurants and full-service spa

Choose dates to view prices

Photo gallery for Wish Serrano Resort

Indoor pool, outdoor pool, pool loungers
Property video
32-inch LCD TV with cable channels, TV
Front of property – evening/night
4 restaurants, breakfast, lunch, dinner served; barbecue
At Wish Serrano Resort in Gramado Centro, enjoy family-friendly luxury with entertainment. Pocahy Zen Spa offers body scrubs, and activities include archery and volleyball. Four restaurants serve breakfast buffets and BBQ. The property features live shows and free WiFi.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pool
  • Spa
  • Bar
  • Parking available
  • Pet-friendly
The current price is NZ$180
includes taxes & fees
21 Sept - 22 Sept
Body treatments, body scrubs, facials, manicures and pedicures

Spa

Pocahy Zen Spa has a variety of ways to help you relax. The hotel's spa offers massages and treatments such as body scrubs. Other on-site facilities include a steam room, a sauna, and a hot tub.

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Room options

Check availability for these dates

Tonight

Sept 19 - Sept 20
Check availability for tonight Sept 19 - Sept 20

Tomorrow

Sept 20 - Sept 21
Check availability for tomorrow Sept 20 - Sept 21
Available filters for rooms
Showing 7 of 7 rooms

View all photos for Family Room

Family Room

Family Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Ceiling fan
Separate bedroom
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Executive Suite

Executive Suite

Executive Suite

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Blackout curtains
Ceiling fan
Jetted bath
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 1 Double Bed, 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Junior Suite, Balcony

Junior Suite, Balcony

Junior Suite, Balcony

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Blackout curtains
Ceiling fan
Jetted bath
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Premiere

Premiere

Premiere

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Ceiling fan
Separate bedroom
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, Annex Building

Standard Room, Annex Building

Standard Room, Annex Building

9.0 out of 10
Wonderful
(36 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Ceiling fan
Separate bedroom
Private bathroom
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Premier Room, Balcony

Premier Room, Balcony

Premier Room, Balcony

8.6 out of 10
Excellent
(11 reviews)

Highlights

Balcony or patio
Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Ceiling fan
Separate bedroom
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Blackout curtains
Ceiling fan
Hairdryer
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed
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About the area

Located in Gramado Centro, a neighbourhood in Gramado, Wish Serrano Resort is in the entertainment district and on a lake. Etnias Square and Korvatunturi Theater are cultural highlights, and travellers looking to shop may want to visit Gramado Covered Street and Casa do Colono Market. Travelling with kids? Consider Gramado Tennis Club and Mirante do Belvedere. Take the opportunity to explore the area for water adventures such as rafting.
Visit our Gramado travel guideOpens in a new window
Map
Av das Hortensias, 1480, Gramado, RS, 95670-000

What's nearby

  • Rua Torta - 1 min walk - 0.0 km
  • Gramado Central Avenue - 1 min walk - 0.2 km
  • Gramado Covered Street - 6 min walk - 0.5 km
  • Mini Mundo - 6 min walk - 0.5 km
  • Black Lake Park - 17 min walk - 1.5 km

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 82 min drive

Restaurants

  • ‪Hard Rock Cafe Gramado - ‬4 min walk
  • ‪Cantina Pastasciutta - ‬4 min walk
  • ‪Garda Restaurante - ‬3 min walk
  • Quiero Cafe
  • ‪The Grill - ‬2 min walk

About this property

Wish Serrano Resort

Luxury family-friendly hotel near Gramado Covered Street
You can look forward to a free breakfast buffet, a poolside bar and concerts and live shows at Wish Serrano Resort. Indulge in a body treatment, a body scrub and a manicure/pedicure at Pocahy Zen Spa, the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and barbecue. Enjoy the gym, as well as activities, such as archery, volleyball and basketball. In addition to shopping on-site and a coffee shop/cafe, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool and an outdoor pool, along with sunloungers
  • An outdoor tennis court, valet parking (surcharge) and supervised childcare (surcharge)
  • A front desk safe, concierge services and tour/ticket information
  • A banquet hall, luggage storage and free newspapers
  • Guest reviews say great things about the helpful staff
Room features
All 268 rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks such as free WiFi and air conditioning.
Other amenities include:
  • Jetted bath, free toiletries and hairdryers
  • 32-inch LCD TVs with cable channels
  • Wardrobes/cupboards, ceiling fans and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (BRL 45 per day)

Food and drink

  • Free buffet breakfast available 6:00 AM to 10:30 AM on weekdays and 6:00 AM to 11:00 AM on weekends
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Forneria di Como
  • Garda
  • Maggiore Lounge e Bar
  • The Grill

Things to do

  • Arcade/game room
  • Archery
  • Basketball
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Concerts/live shows
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Volleyball

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 11,119 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • On a lake
  • Picnic area
  • Pool loungers

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 3 buildings
  • 4 floors
  • Banquet hall
  • Built in 1976
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of BRL 135.60 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 10 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: BRL 3.28 per accommodation, per night
  • Service fee: 10 per cent

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: BRL 45.00 per day
  • Pet fee: BRL 135.60 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Serrano Convenções
Serrano Convenções Gramado
Serrano Resort
Serrano Resort Convenções
Serrano Resort Convenções Gramado
Wish Serrano Resort Gramado, Brazil
Serrano Hotel Gramado
Wish Serrano Convention
Wish Serrano Convention Gramado
Wish Serrano Resort Convention
Wish Serrano GJP Hotel Gramado
Wish Serrano GJP Hotel
Wish Serrano GJP Gramado
Wish Serrano GJP
Serrano Resort Convenções SPA
Wish Serrano Hotel Gramado
Wish Serrano Hotel
Wish Serrano Gramado
Wish Serrano
Wish Serrano Resort Convention Gramado
Wish Serrano BY GJP
Wish Serrano
Wish Serrano Resort Hotel
Wish Serrano Resort Gramado
Wish Serrano Resort Hotel Gramado

Frequently asked questions

Does Wish Serrano Resort have a pool?

Yes, this property has an indoor pool, an outdoor pool and a children's pool.

How much does it cost to stay at Wish Serrano Resort?

As of 19 Sept 2025, prices found for a 1-night stay for 2 adults at Wish Serrano Resort on 21 Sept 2025 start from NZ$163.08, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Wish Serrano Resort pet-friendly?

Yes, Wish Serrano Resort allows dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of BRL 135.60 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Wish Serrano Resort?

Valet parking is available for BRL 45.00 per day.

What time is check-in at Wish Serrano Resort?

Check-in start time: 2 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Wish Serrano Resort?

Checkout is at noon.

Where is Wish Serrano Resort located?

This family-friendly Gramado hotel is located on a lake, within a 10-minute walk of Rua Torta and Gramado Covered Street. Gramado Tennis Club and Igreja do Relogio are just steps away.

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Reviews

Wish Serrano Resort Reviews

9.0

Wonderful

9.2

Cleanliness

9.4

Location

9.2

Staff & service

9.2

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 656 out of 1004 reviews
Rating 8 - Good. 232 out of 1004 reviews
Rating 6 - Okay. 62 out of 1004 reviews
Rating 4 - Poor. 36 out of 1004 reviews
Rating 2 - Terrible. 18 out of 1004 reviews

Reviews

8/10 Good

Leonardo

Liked: Cleanliness, amenities, property conditions & facilities
Well located within easy walking distance of the main street. Please stop offering a facilities tour with the excuse of selling "vacation club", "time-share", and similar products to guests just arriving after check-in.
Stayed 1 night in Jan 2025

4/10 Poor

Gabby

Liked: Amenities
From being hustled for a free “gift” aka timeshare presentation, which I assumed was the VIP perk into no room upgrade, having a card key door that took easily a good 5 minutes to open, and emphasis on quantity not quality of the experience, I would never go back
Stayed 1 night in Sep 2024

4/10 Poor

sharmila

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
This time I was very disappointed with the staff and room, and how unwilling the staff was to help and how the room staff talked to us and how they( within themselves in our room and in front of us would talk about their shift hours, how it was time to go home, how they wouldn't stay overtime and how it was up to the management to find another staff for those times.
Stayed 5 nights in Mar 2025

10/10 Excellent

Gustavo

Stayed 4 nights in Jul 2025

6/10 Okay

Jair

Liked: Cleanliness, staff & service
Razoável
Stayed 1 night in Jun 2025

10/10 Excellent

Susiane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito boa em todos os sentidos
Stayed 2 nights in Jun 2025

10/10 Excellent

Daniele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

giovana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente experiência. Muito conforto
Stayed 2 nights in Jun 2025

8/10 Good

Wilson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

cinthia helena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima
Stayed 1 night in May 2025

10/10 Excellent

Thiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

ANA DEGRAZIA

Liked: Cleanliness, room comfort
Disliked: Staff & service
O hotel é lindo mas o cafe da manha ê uma zona...os restaurantes bons mas taxas em tudo que ê bebida..
Stayed 1 night in May 2025

10/10 Excellent

Felipe

Stayed 1 night in May 2025

8/10 Good

Cassiano Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Luis roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
otimo
Stayed 1 night in May 2025

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ótima hospedagem

Muito bom, café da manhã excelente, muito completo. Quarto confortável, funcionários muito atenciosos, academia completa. A localização é ótima, próximo a Av Principal e Igreja. Com certeza retornaria.
Stayed 1 night in May 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Cleber

Stayed 1 night in May 2025

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Cristina

Stayed 1 night in May 2025

8/10 Good

TIAGO

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2025

10/10 Excellent

cristiano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Raissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo impecável, voltarei novamente e super recomendo.
Stayed 1 night in Apr 2025

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