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DoubleTree by Hilton Caracol Canela

4.0 star property
Hotel in Canela with free breakfast and 24-hour fitness centre

Choose dates to view prices

A free breakfast buffet, a garden and a 24-hour gym are just a few of the amenities provided at DoubleTree by Hilton Caracol Canela. In addition to a restaurant, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Gym
  • Parking available
  • Breakfast included
  • Room service
  • Housekeeping
  • 24/7 front desk
The current price is NZ$233
includes taxes & fees
17 Nov - 18 Nov

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Double Room, City View

In-room safe, free WiFi, bed sheets

Standard Double Room, City View

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
LED TV
Private bathroom
Hairdryer
Espresso maker
Cable channels
In-room safe
Daily housekeeping
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, City View

View from room

Standard Twin Room, City View

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
LED TV
Private bathroom
Hairdryer
Espresso maker
Cable channels
In-room safe
Daily housekeeping
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double Room, City View

In-room safe, free WiFi, bed sheets

Deluxe Double Room, City View

Highlights

Air conditioning
LED TV
Private bathroom
Hairdryer
Espresso maker
Cable channels
In-room safe
Daily housekeeping
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, City View

View from room

Deluxe Twin Room, City View

Highlights

Air conditioning
LED TV
Private bathroom
Hairdryer
Espresso maker
Cable channels
In-room safe
Daily housekeeping
  • City view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Exclusive Double Room, City View

In-room safe, free WiFi, bed sheets

Exclusive Double Room, City View

Highlights

Air conditioning
LED TV
Private bathroom
Hairdryer
Espresso maker
Cable channels
In-room safe
Daily housekeeping
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Double Room, City View

In-room safe, free WiFi, bed sheets

Luxury Double Room, City View

Highlights

Air conditioning
LED TV
Private bathroom
Hairdryer
Espresso maker
Cable channels
In-room safe
Daily housekeeping
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Double Room, City View

In-room safe, free WiFi, bed sheets

Presidential Double Room, City View

Highlights

Air conditioning
LED TV
Private bathroom
Hairdryer
Espresso maker
Cable channels
In-room safe
Daily housekeeping
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Double Room, City View

In-room safe, free WiFi, bed sheets

Premium Double Room, City View

Highlights

Air conditioning
LED TV
Private bathroom
Hairdryer
Espresso maker
Cable channels
In-room safe
Daily housekeeping
  • City view
  • Sleeps 2
  • 1 King Bed
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About the area

Map
Rua José Pedro Piva, 277, Canela, RS, 95680-000

What's nearby

  • Canela Automobile Museum - 7 min walk - 0.7 km
  • Steam World - 12 min walk - 1.0 km
  • Parque Terra Magica Florybal - 2 min drive - 1.4 km
  • Cathedral of Our Lady of Lourdes - 3 min drive - 2.3 km
  • Dreamland Wax Museum - 3 min drive - 2.7 km

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 95 min drive

Restaurants

  • ‪Tri Hotel Canela - ‬8 min walk
  • ‪Pappardelle - ‬12 min walk
  • ‪Hotel Serra Nevada - ‬12 min walk
  • ‪Abbiamo Fatto - Pizza Napoletana - ‬11 min walk
  • ‪Lá Em Casa - ‬11 min walk

About this property

DoubleTree by Hilton Caracol Canela

Upscale hotel near Gramado Covered Street
At DoubleTree by Hilton Caracol Canela, you can look forward to a free breakfast buffet, a garden and a 24-hour gym. Free in-room WiFi, with a speed of 25+ Mbps, and a restaurant are available to all guests.
Other perks include:
  • Self-parking (surcharge), a 24-hour front desk and smoke-free property
  • A lift
Room features
All 105 rooms include comforts such as 24-hour room service and air conditioning, in addition to perks such as free WiFi and safes.
Other amenities include:
  • Showers, free toiletries and hairdryers
  • LED TVs with cable channels

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9.4 out of 10, Exceptional, 706 reviews
The price is NZ$180
includes taxes & fees
24 Nov - 25 Nov
Laghetto Canela

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (BRL 35 per night)

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A restaurant

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (81 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Espresso maker

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 10 per cent

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: BRL 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Property Registration Number 45.734.841/0001-60

We should mention

Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Property is also known as

DoubleTree by Hilton Caracol Canela Hotel
DoubleTree by Hilton Caracol Canela Canela
DoubleTree by Hilton Caracol Canela Hotel Canela

Frequently asked questions

Is DoubleTree by Hilton Caracol Canela pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at DoubleTree by Hilton Caracol Canela?

As of 16 Nov 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Caracol Canela on 17 Nov 2025 start from NZ$211.61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at DoubleTree by Hilton Caracol Canela?

Self-parking is available for BRL 35 per night.

What time is check-in at DoubleTree by Hilton Caracol Canela?

Check-in begins at 2:00 PM.

What time is check-out at DoubleTree by Hilton Caracol Canela?

Checkout is at noon.

Where is DoubleTree by Hilton Caracol Canela located?

Located in Vila Suzana, this hotel is within 1 mile (2 km) of Canela Automobile Museum, Steam World and Roda Canela. Space Adventure Canela and Stone House Theater are also within 1 mile (2 km).

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Reviews

DoubleTree by Hilton Caracol Canela Reviews

10

Exceptional

10

Cleanliness

9.8

Amenities

10

Staff & service

9.8

Eco-friendliness

10

Property conditions & facilities
Rating 10 - Excellent. 66 out of 68 reviews
Rating 8 - Good. 1 out of 68 reviews
Rating 6 - Okay. 1 out of 68 reviews
Rating 4 - Poor. 0 out of 68 reviews
Rating 2 - Terrible. 0 out of 68 reviews

Reviews

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities
amazing!!
Stayed 1 night in Oct 2025

10/10 Excellent

Daniel

Muito bom! Faltando só a piscina ficar pronta.
Stayed 1 night in Aug 2025

10/10 Excellent

Kleber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo ! Quarto espaçoso, limpo e silencioso.
Stayed 1 night in Jul 2025

10/10 Excellent

Enedina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel incrível, café da manhã excelente e equipe muito simpática. Localização muito boa e prática para quem quer estar perto do centro de Canela.
Stayed 1 night in Aug 2025

10/10 Excellent

MAURICIO HENRIQUE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atendimento de toda equipe, desde a chegada até ao check-out. Ótimo café da manhã, completo com diversas opções de salgados e doces. Simpatia de toda equipe, hotel novo e moderno.
Stayed 1 night in Aug 2025

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agradecimento

Tudo maravilhoso, só um detalhe que eu gostaria de observar para ver se tem com melhorar seria a luz no ar condicionado eu não consegui apagar, e é uma luz bem forte, por se tratar de um aparelho novo, mas não achei a função no controle. Não consegui usar(no caso ele esquenta também) pois o quarto ficou muito claro. Mas o restante foi tudo maravilhoso, os colaboradores são muito simpáticos e atenciosos, além do bônus do Cookie de brinde.
Stayed 6 nights in Jul 2025

10/10 Excellent

Samuel de

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel incrível

Um hotel incrível, super novo atendimento dos colaboradores excelente, café da manhã excelente, quarto super confortável.
Stayed 2 nights in Jul 2025

10/10 Excellent

Andreia

Liked: Cleanliness, staff & service
Hotel excelente, novo, limpo, quarto confortável , café da manhã delicioso e ótimo atendimento!!! Adoramos, com certeza voltaremos.
Stayed 2 nights in Jul 2025

10/10 Excellent

Flavia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Vinícius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Novinho, muito bom.

Hotel novo (inaugurado em maio/2025), tudo ótimo. Únicos detalhes: não tem bom isolamento acústico pra rua (ouve-se cachorros latindo) ou pros quartos (ouve-se chuveiros); travesseiros altos.
Stayed 1 night in Jul 2025

10/10 Excellent

Thales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente opção de estadia na Serra Gaúcha!

Excelente Hotel. Novíssimo e de muito bom gosto em todos os detalhes. Cama super confortável. Toalhas e roupa de cama limpas e macias. Café da manhã ótimo. Academia de primeira. Uma das melhores opções em na região. Voltaremos com certeza.
Vista do nosso quarto!
Stayed 1 night in Jul 2025

10/10 Excellent

Mariza vanderleia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lindo espaço Decoração moderna tudo novo Confortável ..grande limpo Pessoas amáveis E o cafè da manha MARAVILHOSO Quartos aconchegantes Cama gostosa Tudo novinho
Stayed 1 night in Jul 2025

10/10 Excellent

Paulo

boa

Muito boa
Stayed 1 night in Jul 2025

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel excelente com atendimento diferenciado

Adoramos nossa estadia no hotel. Além de estar muito bem localizado, as acomodações são excelentes e o atendimento dos funcionários foi muito prestativo e gentil. Destaque para o café da manhã que, além do menu diário, ainda disponibilizava um menu especial preparado pela cozinha.
Stayed 5 nights in Jul 2025

10/10 Excellent

Renato

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente custo beneficio

Hotel incrivel, novo, bem cuidado, otimo café da manha, super confortavel
Stayed 3 nights in Jul 2025

10/10 Excellent

Rogerio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel novo, tudo funcionando bem.
Stayed 1 night in Jul 2025

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel novo , cama maravilhosa. Hotel silencioso Otima localização recomendo
Stayed 1 night in Jul 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maravilhoso

Hotel novinho, tudo extremamente limpo e cheiroso. Recepção acolhedora com um cookie delicioso na chegada. Cama muito confortável, quartos amplos e bem equipados. A localização é excelente, entre Canela e Gramado, na rodovia que dá acesso ao Parque do Caracol. Atendimento impecável, equipe muito atenciosa. A estrutura é excelente: filtro de água nos corredores, academia com equipamentos de alta qualidade e brinquedos para as crianças. O café da manhã é muito bom, com produtos de qualidade e opções personalizadas. Apesar da acústica dos quartos não ser das melhores, o conforto e a qualidade da estadia superam esse detalhe. Super recomendo!
Stayed 2 nights in Jul 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simplesmente incrível!

Todo staff está de parabéns! Equipe motivada e sempre disposta a atender as solicitações...Café da manhã com bastante variedade e muitas opções.Quartos novos, confortável e extremamente limpo, equipe de governança está de parabéns principalmente para a camareira do 3°andar que é extremamente caprichosa. Canela estava de um hotel imponente e contemporâneo...Eis que veio o Double tree by Hilton para ser um hotel de luxo sem precisar só em Gramado.
Stayed 5 nights in Jul 2025

10/10 Excellent

Robson

Excelente hotel Canela

Hotel novíssimo! Quarto muito aconchegante e super limpo (cheiro de limpeza). Estrutura espetacular com um excelente café da manhã! Serviço de atendimento impecável.
Stayed 1 night in Jul 2025

10/10 Excellent

Ketlin Mara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incrível

Hotel incrível, estrutura fantástica, quartos simplesmente perfeitos e o café da manhã sensacional
Stayed 1 night in Jul 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

O DoubleTree by Hilton Caracol Canela é uma excele

O DoubleTree by Hilton Caracol Canela é uma excelente opção para quem busca conforto, sofisticação e contato com a natureza em uma das regiões mais encantadoras da Serra Gaúcha. A localização, próxima ao Parque do Caracol, proporciona uma vista deslumbrante e momentos únicos em meio à mata nativa, ideal para relaxar e desconectar da rotina. A estrutura do hotel é moderna e muito bem cuidada. Os quartos são espaçosos, com decoração elegante, camas extremamente confortáveis e enxoval de alta qualidade. O isolamento acústico é eficaz, garantindo noites de sono tranquilas. A limpeza é impecável, e o atendimento da equipe, desde a recepção até os serviços de quarto, é sempre cordial e atencioso. O café da manhã é variado e saboroso, com opções que agradam a todos os gostos, incluindo pães artesanais, frutas frescas, sucos naturais e pratos quentes. O restaurante do hotel também é uma ótima escolha para o jantar, com um cardápio bem elaborado e pratos muito bem executados. As áreas de lazer, como a piscina aquecida, a academia e os espaços ao ar livre, complementam a experiência com muito conforto. O ambiente é acolhedor tanto para casais quanto para famílias, com opções de lazer para todas as idades. Em resumo, o DoubleTree by Hilton Caracol Canela oferece uma estadia memorável, unindo o charme da Serra Gaúcha à qualidade da rede Hilton. Uma escolha certeira para quem deseja aproveitar Canela com conforto e sofisticação.
Stayed 2 nights in Jun 2025

10/10 Excellent

Joseane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maravilhoso!!

Hotel novinho, quarto, banheiro e cafe da manha espetaculares!!
Stayed 2 nights in Jun 2025

10/10 Excellent

Iuri Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Melhor infraestrutura de Canela/Gramado

Hospedagem incrível. Melhor hotel que já ficamos em Gramado/Canela. Hotel super novo, quartos excelentes e confortáveis, estrutura do hotel impecável e café da manhã maravilhoso. Qualidade no atendimento de todos funcionários, todos muito solícitos sem exceção Decoração linda, academia de primeira linha Voltaremos com certeza
Stayed 3 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente a estadia, hotel impecável. Apenas algum produto do café da manhã nos causou problemas intestinais, mas de resto muito bom.
Stayed 1 night in Jun 2025