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"We had the most wonderful time at Riu Palace Baja California. The staff are all so kind and helpful. Everything is clean, especially since they work endlessly to ensure that guests are comfortable and in a tidy environment. The entertainment team and shows they put on made it so much better, helping provide things to do and pass time! I adore Riu so much from previous stays - staying at Palace BC is great because you get access to the other hotels as you please. We really enjoyed the food, specifically the restaurants, Krystal and Yu Hi. Their newer Riu Party experience is also a great addition for guests to have an amazing time within the comfort of the resort’s grounds. For cat lovers, there is a pod of the cutest cats around the hotel that made us so happy to see (and they seem well taken care of). Be sure to pack or buy some cat food if you can from the nearby Walmart for them - that is one thing I regret not doing! We cannot wait to come back, hopefully soon!"

"Good"

"Solamente extrañé mi botella y chocolates que no recibí, todos la recibieron menos yo ☺️"

"Room was super clean, staff as super nice, the parties were incredible, food was 10/10 best resort ever"

"It was great"

"Amazing. Great customer service, great food, entertainment!! Excited to come back!!"

"Very beautiful "

"I loved everything about this resort. Plenty of friendly staff by the pools to fulfill all requests quickly"

"The amenities would have gotten higher marks except that our favorite pool (Pool 40 next to Tazuna) was closed, along with pool 26, both closed for the entire month of May. The Fun Lab was also closed but we didn't have any teens with us so that didn't bother us, but I would have been disappointed had I planned on using that. On the plus side, we learned that we like Pool 17 and despite 2 of the pools being closed, Pool 17, the Main Pool and the SKy Pool were not overly crowded. The staff were very attentive and wonderful. Shout out to the amazing server extraordinaire: Roberto! He was fantastic. In general, staff would also have gotten higher marks if they had been trained on how to handle an extremely inebriated guest poolside. Instead, we watched a passed out guest on a lounge chair and on the ground wollow for hours as he dry heaved semi-consciously while staff figured out what to do. It was sad to watch his 3 children cry, his wife kick him trying to wake him up, and the general confusion about how to deal with it all by the staff. The wife refused medical help. It was a "buzz Kill" for us watching and I wish the staff could have removed him from the area much earlier. They did finally wheel him out. There should be staff proticol to deal with this sort of thing. We have been to this resort many times and never witnessed such an event. Overall, the food was excellent and the drinks were cold. Plus, the view can't be beat and rooms were quiet."