Outdoor banquet area

Reviews of San Felipe el Real

2.5 out of 5
San Felipe el Real
Calle Allende 1005, Col. Centro Historico, Chihuahua, CHIH

Reviews

8.6

Excellent

Rating 10 - Excellent. 24 out of 54 reviews" "
Rating 8 - Good. 25 out of 54 reviews" "
Rating 6 - Okay. 3 out of 54 reviews" "
Rating 4 - Poor. 1 out of 54 reviews" "
Rating 2 - Terrible. 1 out of 54 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a restored historic house, very quiet, with attentive staff. The front door is kept locked a lot of the time, including overnight, so it is an especially secure place. There are no stairs which is unusual in a historic building. The room featured high old wood ceilings and tile floors. There was a mixture of old and new, such as an old sewing machine cabinet made into a table by adding a modern glass top. There was an iron tub with feet containing a good shower and the bed was comfortable. Our room did not have a window, but a ceiling vent with either just outside air or evaporative cooling kept us comfortable. There was a wall heater for times of the year one might need it. The closet was small. Breakfast was courteous and right on time, but was nothing more than coffee, juice, fresh fruit, dry cereal or toast, and yogurt. We had expected a full breakfast. It is a few blocks walk to the city center but just a block or two to the Vivabus. This is a new system with a designated bus lane and enclosed stops in the center of the street. During business hours it runs every 5 minutes. The bus runs through the city center as well as to the main bus station.
Stayed 2 nights in Sep 2019
Response from Gerente on 12 Oct 2019
Agradecemos mucho su preferencia y su tiempo para realizar este lindo comentario esperamos tenerle por aquí pronto Saludos cordiales...

8/10 Good

Lucia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good.
San Felipe el Real is conveniently located near down town, but far enough to miss the congestion and noise. We enjoyed the friendliness of the owners, Pearl, Daniel and Luz, and their ability to make one feel welcome. It is not a pretentious place but it has possibilities. We stayed in room #1 which can be very noisy as guests walk in the immediate hall when they come into the hotel, often carrying on conversations with other or on their phone and we were woken up two different nights. The other rooms seemed to be far from enough from the entrance and may not suffer this problem. The hotel is small and pleasant. I had no problem snf would stay there again...
Stayed 4 nights in Sep 2019
Response from Gerente on 12 Oct 2019
Agradecemos mucho que se tomaran el tiempo de ponernos este comentario sin duda nos ayuda en mucho y estamos muy agradecidos por su preferencia Saludos cordiales...

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This lovely old home converted to a quaint hotel was a great find. Old creeky floors and a nice big bathroom was wonderful.
Stayed 1 night in Jun 2019
Response from GERENCIA on 19 Jul 2019
AGRADECEMOS MUCHO SU COMENTARIO Y SU PREFERENCIA ESPERAMOS TENERLE POR AQUÍ PRONTO, SALUDOS CORDIALES...

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2018

10/10 Excellent

Don, 79932

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gteat location for exploring downtown. Efficient and friendly staff
Stayed 2 nights in Aug 2018
Response from Recepcionista Perla Nevàrez. on 31 Aug 2018
We thank you very much for your comment, we hope to have you here soon, kind regards.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a little hidden jewel
a wonderful quaint place, staff is out of this world they are so nice and very helpful wow!!!
Stayed 2 nights in Mar 2018
Response from Perla Nevàrez Aràmbula. on 9 Apr 2018
We are very grateful for your comment, we are glad that you have felt comfortable with us. Thank you, Best regards.

8/10 Good

wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean, comfortable, lovingly restored
The actual hotel is nice. The owners have recreated a Victorian feel to the rooms. It's very simple, small and intimate. Breakfast was cooked in a kitchen area right next to a beautiful, giant table for us. Simple but delicious eggs with chorizo, cereal, yogurt and papaya. Host was helpful with ideas for what to see in our limited visit. It's walking distance to the central square and a few major sights. Not a lot of fun neighborhood vibe like we have found in Mexico City or Antigua but I would recommend the hotel to anyone spending time in Chihuahua. Make sure to look through the folder of pictures of renovation to appreciate what they did.
Stayed 1 night in Mar 2018
Response from Recepcionista Perla Nevàrez. on 21 Mar 2018
We are very grateful for your comment, it will undoubtedly be very helpful for those who need information, thank you for your preference and we would like very much to have you here again, kind regards.

10/10 Excellent

Fran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel and staff
A great place to stay, located close to the main plaza but in a quiet street. All the staff were friendly and helpful. I would not hesitate to recommend this hotel to any one visiting Chihuahua.
Stayed 2 nights in Jan 2018
Response from Perla Nevàrez Aràmbula. on 30 Jan 2018
We thank you very much for your preference and above all for your excellent comment and recommendation. We hope to have you here soon. Best regards. Hotel Boutique San Felipe el Real ...

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lots of character
The most unusual and nicest thing about the hotel for me were the traditional dining room and living rooms. We had breakfast at a large table in the dining room with other guests, which was very pleasant (and the food was great). We relaxed in the living room whenever we wanted. The staff was exceptionally friendly and helpful. The wifi was strong. The decor is historical, which is interesting, but it made my room seem cluttered and out-of-date. My friend's room was simpler, brighter, and more pleasant. The bathrooms are modern and clean. Plenty of hot water.

8/10 Good

Ruediger

Liked: Cleanliness, staff & service, property conditions & facilities
Welcoming atmospere, very private
this is converted residence built in the traditional colonial Mexican style, i.e all rooms are around a small patio. Our room got its only daylight from a small window to the patio like we experienced at many other small hotels of this kind in Mexico. The owner was very friendly and accommodating, making us feel at home. When we aske for a pizzeria nearby, he suggested to have a pizza delivered and eat on the patio. He set the table for us without being asked!

10/10 Excellent

A&A, El Paso, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hidden jewel in downtown chihuahua
A very nice place that resembles the colonial "casonas" or "haciendas" you feel transported in time in between those walls

6/10 Okay

travel addict, Maui

Liked: Cleanliness, staff & service
Warm welcome

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, great locatiin
Hotel is great! walking distance to historic downtown and fine dining. The complimentary breakfast is fresh fruit, cereal, oatmeal and pretty much any style eggs you could want. Will stay again for sure.

10/10 Excellent

mick, Sydney Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great old place
we have stayed here before and will stay again, great place, lovely people, very romantic hotel. Highly recommend.

10/10 Excellent

Jaime, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing experience!
Staying at this hotel make you feel like home, remind me when I was a kid and visited my grandmother house. actually it's an old house but in perfect conditions. there are many antiques in the living room, rooms, kitchen, patios, doors, key of rooms, everywhere and I really like it. They prepare breakfast in the same kitchen where we eat, seating in a big table with the other guests. if someone wants to have the experience of staying in the old Mexico, this is the perfect place. We reserved the room with two beds but when we arrived the room with the king size bed was empty and got that one. Was perfect lo sleep with our 2 years old daughter.

10/10 Excellent

Raymond, Portland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En familia
Super sweet staff make you feel like you're en familia. Cute place. VERY quiet at night and in tge morning. Slept great!

6/10 Okay

Verified traveller

Liked: Staff & service

8/10 Good

DOUGLAS, LSB

Liked: Staff & service
A family run hotel
Our stay was short. We have stayed here once before. I like that they are so helpful and take dogs. The hotlel is old but charming.

8/10 Good

Tim, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accommodating staff in quaint hotel.
We had two separate stays, one at either end of a trip on El Chepe, with two early starts, when Daniel was very good and made us breakfast and ensured we had a taxi.

10/10 Excellent

L. ALAN, Durham, NC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Comfortable Vintage Hotel
The hotel was in a lovely quaint old home with vintage furniture and beds.The staff was the most helpful we have experienced. Twice we left expensive items in the room by mistake, and the staff found them and had them available for us when we returned. The staff also speak some English.Don't let the taxi driver take you to the unpleasant Santa Cruz Hotel up the street. They are getting kickbacks. Insist on the San Felipe one block down. Convenient to downtown.

6/10 Okay

KDH, San Diego

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is 1882 it's a restored hotel it's only 6 rooms but they didn't have a lock , you kind of left the room feeling a little skeptical about it , service was fine and when it says it includes breakfast means you sit at a family dinning table and they cook you eggs and toast .. Also the room we had every time you showered water was all over then place .. So I rate it @ 2 ..

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

James, Memphis, TN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute, boutique hotel with exceptionally kind staff
We stayed at the Hotel San Felipe el Real twice, upon entering and leaving the city of Chihuahua. The hotel is nicely located in the downtown area, but not too close to anything "too touristy". The staff went of out of their way to make us comfortable and help with places to dine, taxis, rental cars, etc. Highly recommended.

8/10 Good

Bruno, Phoenix, AZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to cathedral plaza
Very kind and considerate manager. Wonderful breakfast in a family-like table setting. Gives you a good idea what living in a town hacienda must have felt like.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful room, amazing staff
We stayed at the hotel Christmas Day and nothing in the town was open for food, so the family of the hotel owner were kind enough to go out in their car and drive around to find us some dinner!! Wonderful service and a really beautiful room. The bath had jacuzzi jets and the bed was huge and comfortable. We loved it!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exquisite furnishings and decor
Amazing boutique hotel. Unfortunately due to confusion with time change from Mexico City and possibly with language difficulties we didn't receive our breakfast before departing on our early morning train.

10/10 Excellent

Linda, el fuerte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming Hotel In Chihuahua
The hotel is smal and charming. The staff is most helpful. Close the all the sights and quiet. Short taxi ride to the train station and the bus station.

10/10 Excellent

Carol, Auckland, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay
Lovely boutique hotel close to the Cathedral - felt very secure in the hotel and the neighbourhood. Staff very friendly and although they didn't speak much english we could get our message across

10/10 Excellent

Glen, Thunder Bay, ON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lived up to expectations
This was a wonderful hotel, more like a B&B as a full breakfast, cooked to your liking, was included. The rooms are old, but well set up with modern plumbing and lighting. The owners were on hand and extremely helpful and accommodating. The location is ideal with an easy walk taking you right downtown. There was a siting room for reading, and a quiet interior patio for a beer or Margarita before setting out for dinner. Would highly recommend this location!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bello hotel boutique. Recomendable por su esencia de historia y muy céntrico.
Stayed 1 night in Mar 2021
Response from tu eres nuestra fuerza on 9 Apr 2021
gracias por su preferencia y siempre será bienvenido!!

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bonito
Excelente hotel...
Stayed 1 night in Oct 2019
Response from Gerente on 12 Oct 2019
Agradecemos mucho su preferencia esperamos verlos por aquí pronto Saludos cordiales...

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las habitaciones son de otra época, es un viaje en el tiempo
Stayed 1 night in Apr 2019

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bonito y original
En general bien, un hotel antiguo cin muchos detalles de su estilo antiguo. Me gusto!
Stayed 1 night in Nov 2018
Response from Gerente on 22 Nov 2018
Agradecemos mucho su comentario esperamos tenerle por aquí pronto Saludos cordiales...

2/10 Terrible

Isabela

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A las instalaciones les falta mantenimiento y está muy descuidaso
Stayed 1 night in Nov 2018
Response from Perla on 15 Nov 2018
Agradecemos mucho su comentario daremos atención a lo comentario, Saludos cordiales...

8/10 Good

Miguel

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2018
Response from Perla on 8 Nov 2018
Agradecemos mucho su preferencia y esperamos tenerle por aquí pronto Saludos cordiales...

8/10 Good

Verified traveller

fue muy breve la estancia (7horas) para poder evaluarlo con aplitud y objetividad
Stayed 1 night in May 2018
Response from Perla Nevàrez Aràmbula. on 10 May 2018
Aun así agradecemos mucho su preferencia y esperamos tenerles de visita por aquí pronto para disfrutar de su compañía Saludos cordiales.

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un petit hotel dans une hacienda renovee
Accueil sympathique, le personnel a notre ecoute pour nous aider
Response from Perla Nevàrez Aràmbula. on 10 May 2018
Nous apprécions votre préférence et nous espérons que nos suggestions vous ont aidé.

8/10 Good

Mayra Deyanira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es un Hotel pequeño, pero nos trataron excelente
Response from Perla Nevàrez Aràmbula. on 12 Apr 2018
Agradecemos mucho su comentario sin duda nos alegra que se hayan sentido agusto con nosotros Gracias, Saludos cordiales.

8/10 Good

OLIVIA

Liked: Cleanliness
MAS O MENOS BUENO
En general el hotel es bonito, aunque raro. Es como antiguo con cosas nuevas. Pero está descuidado, podrían tenerlo en mejores condiciones. La cama muy incómoda, dura. La regadera era linda pero las cortinas eran un parche y estaban rotas. Hay agua para tomar disponible, pero no hay vasos. Me parece que vale la mitad de lo que cobran
Stayed 1 night in Nov 2017
Señora Olivia Mendez Salvatori agradecemos mucho su comentario y observaciones daremos atención a estos puntos. Gracias...

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tematico y Exclusivo
Hotel Exclusivo, solo con 6 habitaciones, tematico, bonito... Muy bueno...

10/10 Excellent

Lupita , Hermosillo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atención de primera y centrico
El personal te hace sentir como en casa, al igual que quienes preparan la comida por la mañana, todo fue muy bueno, solo sugeriría cambiar o aspirar esas alfombras que como son un poco viejas, aun cuando van con la decoración dan mal aspecto, la igual que cambiar o arreglar las chapas de las habitaciones.

10/10 Excellent

Mario, Hermosillo, Sonora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo tranquilo
En general todo bien.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Como estar en casa
El hotel esta muy bonito, comodo y tranquilo. El centro queda a unos minutos caminando. Es como estar en casa fuera de casa :3

8/10 Good

Tita, Cuernavaca

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel silencioso y cómodo
Fácil para ir al ferrocarril Chepe. Complicado para buscar restaurante en la noche

8/10 Good

NATALYA, Амина Астана

Liked: Cleanliness
Светлые номера.
Отель не плохой, номеров не много, поэтому никак не заблудишься в нем) номера убирают хорошо, все по максимому, номера светлые.

8/10 Good

Benjamin, León, México

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gran hotel
Cumple con la categoría de Hotel Boutique, está ubicado en un lugar sumamente tranquilo, a pocos pasos del centro histórico. La decoración es muy bonita, pero el trato es excelente. Se siente uno como en casa.

8/10 Good

Graciela , México, D.F.

Liked: Cleanliness, staff & service
Hotel hermoso!!!
Es un hotel con encanto especial, nos sentimos como en la casa de la abuela. Esta decorado con ambientes antiguos y eso le da un toque diferente y agradable. Hace falta algunos detalles de cuidado en las habitaciones, pero lo más destacado es que me recibieron con mi mascota sin ningún problema y eso les da un valor muy alto para mi. Su personal es muy amable.

10/10 Excellent

AntoniobNunez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Buena ubicación, me agrada, estuve muy agusto.