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"Okay "

"Lovely location plus great staff and very family friendly hotel."

"Traveled with children. Plenty of pools to choose from. It was great that there were pools close to the beach. Beach was clean. Water park was great. Couple things to note - the hotel put us in a room that was very close the Riu adult pool party which occurs almost daily & plays music very loud lasting into the night - not good if you have younger kids. We requested to switch rooms to get away from the noise which they were able to do for us on our second day, but they really should not have put a family with kids so close that. We had to request towels for the bathroom daily. They didn’t restock the fridge with water & beverages unless we requested it. We also had to request them to replenish the coffee packs for the room every day. Restaurant coffee was not good, coffee packs in the room were much better option. Overall a good experience with the family, but we had to hound them daily to replenish stuff for the room (towels, beverages, coffee packs). "

"Stinks and bad food and bad service. Seems like everyone that works there hates their life and the bartenders drink while they work "

"The staff and overall experience was of its highest"

"Great staff and food. "

"Clean room, daily cleaning. Staffs were all polite and helpful. Outdoor pools were really nice and the warm were always warm. Nice variety of food to pick from. Very close to the shopping mall, about a 5 min walk. Next door are convenient stores 7 11 and circle k. Transfer to and from the airport was a smooth transition. We’ll definitely be booking again. "

"Our room smelled like moth balls and mildew. Dirty floors "

"absolutely the worst experience I’ve ever had!"