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Hotel Los Lagos Spa & Resort

3.5 star property
Comfortable spa hotel, walk to Los Lagos Hot Springs
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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Hotel Los Lagos Spa & Resort

Photo gallery for Hotel Los Lagos Spa & Resort

Indoor pool, 11 outdoor pools, pool umbrellas, pool loungers
Standard Room, Accessible, Mountain View
Standard Room, Accessible, Mountain View
Meeting facility
Standard Room, Accessible, Mountain View | Bathroom

Overview of Hotel Los Lagos Spa & Resort

9.4

Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Breakfast included
  • Hot tub

Explore the area

6 km oeste del Parque Central, Área del Volcán Arenal, La Fortuna, 21007
  • Popular LocationLos Lagos Hot Springs2 min walk
  • Popular LocationKalambu Hot Springs11 min walk
  • Popular LocationBaldi Hot Springs12 min walk
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Room options

Superior Room, Mountain View

cleanliness

Highlights

Air conditioning
Free rollaway/extra beds
Plasma TV
Private bathroom
Hairdryer
Cable channels
Daily housekeeping
In-room safe
  • 60 sq m
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds OR 2 Queen Beds and 2 Single Futons

Standard Room, Accessible, Mountain View

cleanliness

Highlights

Air conditioning
Free rollaway/extra beds
Mini-fridge
Plasma TV
Private bathroom
Hairdryer
Cable channels
Daily housekeeping
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed

Similar properties

About the area

La Fortuna

Located in La Fortuna, Hotel Los Lagos Spa & Resort is in a rural area. Los Lagos Hot Springs and Baldi Hot Springs are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Arenal Volcano National Park and La Fortuna Waterfall. Travelling with kids? Consider Kalambu Hot Springs and Go Adventure Park.

What's nearby

  • Los Lagos Hot Springs - 2 min walk
  • Paradise Hot Springs - 10 min walk
  • Kalambu Hot Springs - 11 min walk
  • Baldi Hot Springs - 12 min walk
  • Arenal Volcano - 16 min drive

Getting around

  • San José (SJO-Juan Santamaría Intl.) - 175 min drive

Restaurants

  • La Cava Pizza a la Leña - 4 min drive
  • Virgita Ristorante - 12 min walk
  • Agua Ardiente Pool Bar - 7 min drive
  • Ave Restaurant - 7 min drive
  • Red Frog Coffee Roaster - 4 min drive

About this property

Hotel Los Lagos Spa & Resort

Family-friendly hotel near Arenal Volcano National Park
Close to Los Lagos Hot Springs and Baldi Hot Springs, Hotel Los Lagos Spa & Resort provides a free breakfast buffet, a nightclub and a poolside bar. Treat yourself to a body scrub, a manicure/pedicure or aromatherapy at Fangus, the on-site spa. The on-site restaurant, Las Palmas, features international cuisine. Enjoy on-site activities, such as hiking/biking, horse riding and ziplining. Stay connected with free in-room WiFi, with a speed of 50+ Mbps, and guests can find other amenities, such as a terrace and a garden.
Additional perks include:
  • 11 outdoor pools and an indoor pool, with a waterslide, sunloungers and pool umbrellas
  • Free self-parking
  • Hot springs on-site, a round-trip airport shuttle (surcharge) and tour/ticket information
  • Smoke-free property, a front desk safe and wedding services
  • Guest reviews say great things about the family-friendly amenities and overall value
Room features
All 96 rooms include comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes. Guest reviews give good marks for the clean, comfortable rooms at the property.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with showers and free toiletries
  • Plasma TVs with cable channels

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Las Palmas

Things to do

  • 11 outdoor pools
  • Children's pool
  • Full-service spa
  • Hiking/biking trails
  • Horseback riding/rentals
  • Hot springs
  • Indoor pool
  • Nightclub
  • Spa tub
  • Waterslide
  • Ziplining

Family friendly

  • 11 outdoor pools
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Waterslide

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Daily housekeeping
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 5,382 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot springs
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking space
  • Accessible shuttle
  • No lift
  • Pool access ramp on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open daily from 6:00 AM - 10 PM
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does Hotel Los Lagos Spa & Resort have a pool?

Yes, this property has an indoor pool, 11 outdoor pools and a children's pool.

How much does it cost to stay at Hotel Los Lagos Spa & Resort?

As of 19 Mar 2024, prices found for a 1-night stay for 2 adults at Hotel Los Lagos Spa & Resort on 22 Mar 2024 start from NZ$414.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Los Lagos Spa & Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Los Lagos Spa & Resort?

Self-parking is free at this property.

What time is check-in at Hotel Los Lagos Spa & Resort?

Check-in start time: 3 PM; check-in end time: 11 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Los Lagos Spa & Resort?

Checkout is at noon.

Does Hotel Los Lagos Spa & Resort provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Los Lagos Spa & Resort located?

This family-friendly La Fortuna hotel is located in a rural location, within a 15-minute walk of Los Lagos Hot Springs and Baldi Hot Springs. Kalambu Hot Springs and Termales Los Laureles are also within 15 minutes.

Hotel Los Lagos Spa & Resort Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 789 out of 1019 reviews" "
Rating 8 - Good. 179 out of 1019 reviews" "
Rating 6 - Okay. 28 out of 1019 reviews" "
Rating 4 - Poor. 14 out of 1019 reviews" "
Rating 2 - Terrible. 9 out of 1019 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ron

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Enjoyed the location. Enjoyed the springs fed man made pools and varying temperatures. All the different walks with the hotel grounds were nice too. Located close to the main town and restaurants was convenient. I rate this an a-one on the scale of places to stay.
Stayed 2 nights in Mar 2024

10/10 Excellent

STEPHANIE A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this hotel for two nights and absolutely loved it. The photos don't do justice to the beauty of the grounds. The hot and cold springs are gorgeous, the waterslide and pool area are wonderful for kids, the swim up bar is such a treat and the prices are reasonable. The restaurant is lovely - has beautiful views of the grounds and the volcano, and the breakfast is great - lots of options. The only part of our stay that didn't meet my expectations was that we booked a 'mountain view' room, and there was no view of the volcano at all - the outdoor space behind the cabins is very tiny and overgrown. Overall, we would highly recommend staying here.

2/10 Terrible

Danielle

Travelled with family
This property is not good - extra charges, hot springs are not hot springs and the people here are trashy - loud music by the pool and late at night - do not stay!
Stayed 1 night in Mar 2024

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot to stay in La Fortuna area. Everything is close by and easy to get to from there. The pool and thermal baths were an excellent way to chill in the afternoon between activities or after a long day of adventuring. Breakfast buffet was excellent. Food at the pool bar was also great. The whole family gave it a 5/5
Stayed 3 nights in Mar 2024

10/10 Excellent

Dianne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay. Rooms clean and comfortable. Pools fantastic...especially our swim up pina coladas served in a pineapple!
Stayed 1 night in Mar 2024

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, so many choices of pools/hot springs from more secluded to more social. Rooms are dated but large andclean with amazing views of volcano. We found food to be good and all service was excellent with exception of concierge which wasnt too helpful. But would stay again in a heartbeat and recommend to others.
Stayed 2 nights in Mar 2024

10/10 Excellent

megan

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

amy, Albion

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at los lagos exceeded my expectations. The grounds were beautiful and there was plenty to do without leaving the resort. The staff was friendly and helpful. The food was delicious and not over priced. The pools were perfect and the whole family loved the stay! I would definitely reccomend staying here!
Stayed 4 nights in Feb 2024

10/10 Excellent

Cory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice, the Hot Springs were excellent to spend time in the waterslide was fun for kids.
Stayed 4 nights in Mar 2024