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Hotel Los Lagos Spa & Resort

3.5 star property
Comfortable spa hotel near Baldi Hot Springs
VIP Access
your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Hotel Los Lagos Spa & Resort

Indoor pool, 11 outdoor pools, pool umbrellas, pool loungers
Standard Room, Accessible, Mountain View
Standard Room, Accessible, Mountain View
Meeting facility
Standard Room, Accessible, Mountain View | Bathroom
Reviews
9.6

Exceptional

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • PoolPoolPool
  • Hot tubHot tubHot tub
  • Spa
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
The price is NZ$285
Price available on 2/5/2024

Check out the area

Map
6 km oeste del Parque Central, Área del Volcán Arenal, La Fortuna, 21007
  • Popular LocationLos Lagos Hot Springs2 min walk
  • Popular LocationKalambu Hot Springs11 min walk
  • Popular LocationBaldi Hot Springs12 min walk

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Room options

View all photos for Superior Room, Mountain View

Superior Room, Mountain View

Superior Room, Mountain View

Highlights

Air conditioning
Free rollaway/extra beds
Plasma TV
Private bathroom
Hairdryer
Cable channels
Daily housekeeping
In-room safe
  • 60 sq m
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds OR 2 Queen Beds and 2 Single Futons

View all photos for Standard Room, Accessible, Mountain View

In-room safe, free WiFi, bed sheets

Standard Room, Accessible, Mountain View

Highlights

Air conditioning
Free rollaway/extra beds
Mini-fridge
Plasma TV
Private bathroom
Hairdryer
Cable channels
Daily housekeeping
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed

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About the area

La Fortuna

Located in La Fortuna, Hotel Los Lagos Spa & Resort is in a rural area. Baldi Hot Springs and Tabacon Hot Springs are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Arenal Volcano National Park and La Fortuna Waterfall. Travelling with kids? Consider Kalambu Hot Springs and Go Adventure Park.
Visit our La Fortuna travel guideOpens in a new window

What's nearby

  • Los Lagos Hot Springs - 2 min walk
  • Paradise Hot Springs - 10 min walk
  • Kalambu Hot Springs - 11 min walk
  • Baldi Hot Springs - 12 min walk
  • Arenal Volcano - 16 min drive

Getting around

  • San José (SJO-Juan Santamaría Intl.) - 175 min drive

Restaurants

  • La Cava Pizza a la Leña - 4 min drive
  • Virgita Ristorante - 12 min walk
  • Agua Ardiente Pool Bar - 7 min drive
  • Ave Restaurant - 7 min drive
  • Red Frog Coffee Roaster - 4 min drive

About this property

Hotel Los Lagos Spa & Resort

Family-friendly hotel near Arenal Volcano National Park
Located close to Baldi Hot Springs, Hotel Los Lagos Spa & Resort provides a free breakfast buffet, a nightclub and a poolside bar. Treat yourself to aromatherapy, reflexology or a deep-tissue massage at Fangus, the on-site spa. The on-site international cuisine restaurant, Las Palmas, offers breakfast, lunch and dinner. Enjoy on-site activities, such as ziplining, hiking/biking and horse riding. Stay connected with free in-room WiFi, with a speed of 50+ Mbps, and guests can find other amenities, such as a terrace and a garden.
Additional perks include:
  • 11 outdoor pools and an indoor pool, with a waterslide, sunloungers and pool umbrellas
  • Free self-parking
  • Hot springs on-site, a round-trip airport shuttle (surcharge) and wedding services
  • A water dispenser, 2 meeting rooms and tour/ticket information
  • Guest reviews say great things about the family-friendly amenities and overall value
Room features
All 96 rooms include comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes. Guest reviews give good marks for the clean, comfortable rooms at the property.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with showers and free toiletries
  • Plasma TVs with cable channels

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Las Palmas

Things to do

  • 11 outdoor pools
  • Children's pool
  • Full-service spa
  • Hiking/biking trails
  • Horseback riding/rentals
  • Hot springs
  • Indoor pool
  • Nightclub
  • Spa tub
  • Waterslide
  • Ziplining

Family friendly

  • 11 outdoor pools
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Waterslide

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Daily housekeeping
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 5,382 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot springs
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible shuttle
  • No lift
  • Pool access ramp on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open daily from 6:00 AM - 10 PM
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Los Lagos Spa & Resort
Hotel Los Lagos Spa & Resort Fortuna
Los Lagos Spa
Los Lagos Spa Fortuna
Hotel Los Lagos Spa Resort La Fortuna
Hotel Los Lagos Spa Resort
Los Lagos Spa La Fortuna
Los Lagos Hotel Spa And Resort
Los Lagos Spa & La Fortuna
Hotel Los Lagos Spa & Resort Hotel
Hotel Los Lagos Spa & Resort La Fortuna
Hotel Los Lagos Spa & Resort Hotel La Fortuna

Frequently asked questions

Does Hotel Los Lagos Spa & Resort have a pool?

Yes, this property has an indoor pool, 11 outdoor pools and a children's pool.

How much does it cost to stay at Hotel Los Lagos Spa & Resort?

As of 24 Apr 2024, prices found for a 1-night stay for 2 adults at Hotel Los Lagos Spa & Resort on 2 May 2024 start from NZ$284.91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Los Lagos Spa & Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Los Lagos Spa & Resort?

Self-parking is free at this property.

What time is check-in at Hotel Los Lagos Spa & Resort?

Check-in start time: 3 PM; check-in end time: 11 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Los Lagos Spa & Resort?

Checkout is at noon.

Does Hotel Los Lagos Spa & Resort provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Los Lagos Spa & Resort located?

This family-friendly La Fortuna hotel is located in a rural location, within a 15-minute walk of Los Lagos Hot Springs and Baldi Hot Springs. Kalambu Hot Springs and Termales Los Laureles are also within 15 minutes.

Hotel Los Lagos Spa & Resort Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 814 out of 1044 reviews" "
Rating 8 - Good. 179 out of 1044 reviews" "
Rating 6 - Okay. 29 out of 1044 reviews" "
Rating 4 - Poor. 14 out of 1044 reviews" "
Rating 2 - Terrible. 8 out of 1044 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pools and hot springs were amazing. Staff was wonderful. Food excellent.
Stayed 3 nights in Apr 2024

10/10 Excellent

Amandq

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was immaculate. It was perfect and never crowded. There was music at the bar quiet but the rest of the resort was peaceful. Beautiful views, good food. Would absolutely retirn
Stayed 2 nights in Apr 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was extremely helpful.
Stayed 3 nights in Apr 2024

10/10 Excellent

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was beautiful and a nice view of the volcano. The variety of hot springs and pools were great. It is a big resort but they have a shuttle to get you around the resort. We had a great stay.

8/10 Good

Hisashi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is absolutely beautiful, the photos are dated they don’t due it justice. The hot pool & gardens are spectacular, and the view of the volcano amazing
Stayed 2 nights in Apr 2024

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place! We will be back for sure.
Stayed 3 nights in Apr 2024

10/10 Excellent

Edward, Spring

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and nice staff, good breakfast
Stayed 2 nights in Apr 2024

10/10 Excellent

Bhavik

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are the best Among all
Stayed 2 nights in Apr 2024

6/10 Okay

Jennifer

Travelled with family
Liked: Cleanliness, amenities
We woke up to construction going in right next door to our room. At 7:30am we woke up to banging noises all morning. I could not relax on my balcony and drink coffee in the morning. I paid full price and the managers are not returning my emails. Terrible experience
Stayed 1 night in Apr 2024