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Reviews of Chalet Motor Inn

3 out of 5
Chalet Motor Inn
242 Bourbong Street, Bundaberg Central, QLD

Reviews

8.8

Excellent

Rating 10 - Excellent. 179 out of 345 reviews" "
Rating 8 - Good. 136 out of 345 reviews" "
Rating 6 - Okay. 22 out of 345 reviews" "
Rating 4 - Poor. 4 out of 345 reviews" "
Rating 2 - Terrible. 4 out of 345 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Gary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms that were very clean and well equipped. Could be noisy outside with cars coming and going but that’s what you expect at a motor lodge/ motel. Handy for shops etc. and Bundaberg centre .Would use agin if in the area.
Stayed 2 nights in Feb 2024
Response from Anthony on 14 Feb 2024
Thank you for taking the time to post a review Gary. We are pleased you enjoyed your stay.

10/10 Excellent

Rick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Good location and had a very comfortable stay. Price was reasonable, with great amenities. Highly recommended.
Stayed 5 nights in Jan 2024
Response from Chloe on 19 Mar 2024
Thank you for sharing your feedback with us. your satisfaction is our ultimate goal, and we are thrilled that we met your expectations. we look forward to opportunity to host you again. warm regards, Chalet Motor Inn

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Anthony on 14 Feb 2024
Thank you for the great rating Liam. We are pleased you enjoyed your stay.

10/10 Excellent

Cassandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The outside of the property made me a little nervous but walking into reception all worries disappeared! Lovely lady at the front desk with a contagious laugh! Rooms were updated, modern feel and clean! Ordered breakfast which was delicious and affordable. Would recommend all a visit here
Response from Tanya on 16 Jan 2024
Thankyou for your lovely review Cassandra, you have made my day! I love working at The Chalet and you can certainly see why it's such a happy friendly place with the cleanest modern rooms and a great team. The brekky's are very popular too, thanks for ordering. See you again

8/10 Good

Alec

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Tanya on 16 Jan 2024
Thankyou for your lovely review

8/10 Good

Penelope

Check in was easy with very friendly Managers. Pool area nice and tidy. Rooms are great, they have been refurbished. Some roadside noise, but it was a great 1 night stay for us passing through. Food within walking distance, across and down the road. Handy location. Very comfortable.
Stayed 1 night in Jan 2024
Response from Tanya on 16 Jan 2024
Thankyou for choosing The Chalet, we are certainly in a perfect location here with great staff and lovely clean rooms. See you next time

10/10 Excellent

Tony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed staying at this motel. The rooms were very clean and tidy, and importantly the bed was super comfortable.
Stayed 2 nights in Dec 2023
Response from Anthony on 14 Feb 2024
Thank you so much for giving us such a great review for your recent stay Tony. We are pleased you enjoyed your time with us and noticed our new bedding.

10/10 Excellent

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Tanya on 16 Jan 2024
Thankyou for your lovely review

10/10 Excellent

Morgan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice spot .
Stay here most times visiting bundy, great location. Nice and clean with friendly staff
Stayed 2 nights in Nov 2023
Response from Tanya on 16 Jan 2024
Thankyou very much for staying, see you next time

8/10 Good

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk from train station and walking distance to shops, food etc. I only had nights stay after late train arrival. Room was good size, clean, well equipped. It's on main road so some traffic noise to be expected. Not certain what they mean by non smoking property (main reason I booked) as there are tables and chairs outside each room with ash trays. Other guests out smoking when I left. Maybe it's a cultural difference in what non smoking means re accommodation in Australia or there is a no smoking part of biulding I couldn't see. But for me disappointed on that level.
Stayed 1 night in Nov 2023

10/10 Excellent

Gregory

Stayed 1 night in Oct 2023

10/10 Excellent

TERRY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice
Staff were amazing, very helpful with any enquiries we had. Breakfast was excellent. Property was very clean as were the rooms. Would stay here again 100%
Stayed 1 night in Aug 2023
Response from Tanya on 20 Oct 2023
Hi Terry,Thankyou for your outstanding review, we are certainly very proud to offer such clean accommodation and a great brekky! See you next time

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Brad and Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Gregory

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Minimalist perfection in a country town. You could be in Melbourne but no, you’re in Bundaberg
Stayed 2 nights in Sep 2023
Response from Tanya on 9 Oct 2023
What a lovely recommendation, yes the Chalet is certainly a beautiful place :-) thanks for staying see you next time!!

8/10 Good

Laura

Liked: Staff & service
Some ants in the room but perfectly functional, easy parking
Stayed 1 night in Sep 2023

10/10 Excellent

Sherif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All excellent
Stayed 2 nights in Sep 2023

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service friendly stafff and very clean
Stayed 1 night in Sep 2023
Response from Anthony on 12 Sept 2023
Thanks Greg, appreciate it!

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Anthony on 5 Sept 2023
Thanks Russell, appreciate it.

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Neat/Tidy Room! Staff ( Tanya?) Friendly As! All I needed for 2 nights!
Stayed 2 nights in Aug 2023
Response from Tanya on 22 Aug 2023
Wow! That's an awesome review, staff are happy and friendly here. See you again!

10/10 Excellent

Teagan

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely and welcoming staying
Stayed 2 nights in Aug 2023
Response from Tanya on 22 Aug 2023
Thanks for your lovely review, we look forward to seeing you again

10/10 Excellent

Bronwyn

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and accommodating managers. One of my favourite motels to stay in that accepts pets.
Stayed 2 nights in Aug 2023
Response from Tanya on 21 Aug 2023
Hey Bronwyn, Thanks for staying with us in one of our pet friendly rooms - we only have 2 and they are very popular. See you again :-)

10/10 Excellent

Emile

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Tom on 1 Aug 2023
G'day Emile and thank you for giving us such a great review. We are glad that you enjoyed your stay and sincerely thank you for taking the time to share your thoughts on line. Kindest regards,Tom

6/10 Okay

David

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Anthony on 5 Jul 2023
Thanks for staying David.

10/10 Excellent

Yeji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Anthony on 5 Jul 2023
Thanks so much Yeji!

10/10 Excellent

HELEN

Liked: Cleanliness, staff & service, property conditions & facilities
Owners go above and beyond to help you. Was dealing with parent being in hospital , and nothing was a problem with hours and room changes etc. very accommodating. Stay here all the time
Stayed 2 nights in Jun 2023
Response from Anthony on 5 Jul 2023
Thanks Helen, appreciate your business.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable and clean
Very clean rooms and comfortable bed.
Stayed 1 night in Apr 2023
Response from Anthony on 27 May 2023
Thanks for the great review Jason!

10/10 Excellent

Andrew

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
this property is well located, rooms are clean and of good size for a family, facilities are perfect for the stay
Stayed 2 nights in May 2023
Response from Anthony on 20 May 2023
Hi Andrew, We appreciate your outstanding review, see you next time

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy with my stay
The hospitality shown by Anthony from check-in to check-out was exceptional, including providing replacement supplies of milk. The refurbished rooms are fantastic, and the place was spotlessly clean (including the air con filter, which is often overlooked). There are many restaurants and take away options nearby, and the location is very close to all attractions.
Stayed 3 nights in Apr 2023
Response from Anthony on 5 May 2023
Hey Chris thanks for your great review and appreciate that you noticed the cleanliness.

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was just a lovely place to stay and i would go back again anytime as it was very accommodating aswell to our needs
Stayed 1 night in Apr 2023
Response from Anthony on 13 Apr 2023
Thank you for choosing to stay with us Jason and thank you very much for the great review. We are pleased your enjoyed your stay. Anthony

8/10 Good

Sophie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well presented motel.
Stayed 1 night in Mar 2023
Response from Anthony on 4 Apr 2023
Hi Sophie, Thanks for your lovely review, see you again

10/10 Excellent

Murray

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very clean Nice comfy bed. very friendly and obliging owners. Thanks Tania. I only had one issue which is minor the powerpoint on my side of the bed was behind the bed
Stayed 1 night in Mar 2023
Response from Anthony on 28 Mar 2023
Hi Murray, What a beautiful review we are very proud of the motel and our hospitality. Sorry the power point was just tucked behind the bed a little out of the way, the beds are a generous size and can be moved slightly if you wish. Looking forward to seeing you again. Tanya (on behalf of Anthony the owner)

10/10 Excellent

Graham

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Friendly staff,clean rooms.
Stayed 2 nights in Mar 2023
Response from Anthony on 14 Mar 2023
Thanks Graham, appreciate it.

10/10 Excellent

Cindy

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New style feel, white walls and sheets. very nice stay. Staff are lovely too
Stayed 1 night in Feb 2023
Response from Anthony on 26 Feb 2023
Thank you for choosing to stay with us Cindy and thank you for your wonderful review. We are pleased your stay met your expectations. Many thanks again.

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very tidy and fresh. Friendly staff and great vibe
Stayed 1 night in Feb 2023
Response from Anthony on 19 Feb 2023
Thanks Scott, Glad you enjoyed your stay, the Chalet is certainly a happy, clean and friendly motel. See you next time

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, very clean rooms in a quiet setting.
Stayed 3 nights in Feb 2023
Response from Anthony on 19 Feb 2023
Hi Jeffrey, Thanks for staying and for your recommendation. See you next time

10/10 Excellent

Victor

Stayed 2 nights in Jan 2023
Response from Anthony on 3 Feb 2023
Thanks for your great review!

10/10 Excellent

Natalie

Stayed 2 nights in Jan 2023
Response from Anthony on 3 Feb 2023
Thanks Natalie :)

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property with excellent rooms and fabulous management. It was a real oasis after a long days drive. We relaxed and watched Netflix movies, left the next morning feeling refreshed.
Stayed 1 night in Jan 2023
Response from Anthony on 3 Feb 2023
Thanks Tanya, appreciate it :)

10/10 Excellent

Jacinta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jan 2023
Response from Anthony on 3 Feb 2023
Thanks for your great review Jacinta :)

8/10 Good

matt

Liked: Cleanliness, staff & service, property conditions & facilities
the staff were very friendly & helpful & the bed was awesome
Response from Anthony on 9 Jan 2023
Thanks

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very tidy units and friendly, approachable management.
Stayed 4 nights in Dec 2022
Response from Anthony on 7 Jan 2023
Good afternoon. Thank you for choosing to stay with us and especially thank you for your great on line review. We are pleased your enjoyed your stay with us.

10/10 Excellent

Liza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 2 nights in Dec 2022
Response from Anthony on 4 Jan 2023
Hi Lisa. Thank you for staying with us and thank you for your great review. Have an awesome 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well-designed room, great kitchenette
We liked the room. The room was newly renovated and clean. The room design was well-thought with lots of bench and storage space which is very handy when travelling so stuff aren’t scattered around the room. Kitchenette with a big sink was great! Only con was there was no exhaust fan in the toilet, but can be easily fixed with air freshener. Will recommend the place.
Stayed 4 nights in Dec 2022
Response from Anthony on 4 Jan 2023
Good morning and thank you for your great review and feedback. We are pleased you enjoyed your stay and will look into exhaust fans. It is a fair point. Thank you again and have a great 2023

10/10 Excellent

Young Ran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022
Response from Anthony on 28 Dec 2022
Good morning and big thank you. First of all for choosing to stay with us and secondly for the fantastic review. We appreciate you taking the time to let everyone know you enjoyed your stay. All the best for 20023

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Central Bundaberg Stay
My partner and I are away from home a great deal and we are in agreement that Chalet Motor Inn was excellent in every way. Pre-arrival communications from the relief manager Tanya were friendly, efficient and welcoming. The room was beautifully designed, quiet and spacious and included touches such as fresh milk, facial tissues, shower cap, biscuits, extra pillows, microwave and fridge etc. Staff could not have done more for us, so welcoming and genuinely happy to help. Clearly Tanya and her husband love their work and the Chalet - it comes across in every interaction. Would stay here again and highly recommend it to others visiting Bundy. Thanks 🙏 for a great stay.
Stayed 2 nights in Dec 2022
Response from Anthony on 17 Dec 2022
Thankyou for your amazing review, Chalet Motor Inn is certainly a very special happy place with high standards. As relief managers we certainly have chosen an outstanding motel in Bundaberg to work at. We do look forward to welcoming you again one day. Regards, Tanya & Darren (Relief Managers) on behalf of Anthony the owner

2/10 Terrible

Kathleen

Stayed 2 nights in Dec 2022
Response from Anthony on 19 Dec 2022
You were abusive to staff and did not stay at the property, I am unsure why you left a review?

10/10 Excellent

Fiona

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this motel at least 3 times over the past few years. The staff are always friendly and rooms are clean and quiet. Convenient location for convenient meal choices.
Response from Anthony on 19 Dec 2022
Thanks Fiona :)

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Anthony on 4 Dec 2022
Thanks Adam, appreciate it!