- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Mar. 2020
Overview of Novotel Surfers Paradise
Photo gallery
Guest reviews
Very Good
1,603 reviews
Amenities
- Pool
- Air Conditioning
- Restaurant
- Gym
Map
Cnr Surfers Paradise Blvd and Hanlan St, Surfers Paradise, QLD
Explore the area
Cavill Avenue2 min walk
Timezone3 min walk
Surfers Paradise Beach5 min walk
Gold Coast, QLD (OOL-Coolangatta)35 min drive
Choose dates to view prices
Free cancellation on all rooms
You can change or cancel this stay if plans change. Because flexibility matters.
Deluxe Family Room
Photos of Deluxe Family Room
Deluxe Family Room
Room amenities
- 30 sq m
- Sleeps 5
Show moreDeluxe Room
Photos of Deluxe Room
Deluxe Room
Room amenities
- 30 sq m
- Sleeps 3
Show moreDeluxe Room
Photos of Deluxe Room
Deluxe Room
Room amenities
- 30 sq m
- Sleeps 4
Show moreSuperior Room, View (Hinterland view)
Photos of Superior Room, View (Hinterland view)
Superior Room, View (Hinterland view)
Room amenities
- 30 sq m
- Mountain view
- Sleeps 4
Show moreDeluxe Room, View (Hinterland view)
Photos of Deluxe Room, View (Hinterland view)
Deluxe Room, View (Hinterland view)
Room amenities
- 30 sq m
- Mountain view
- Sleeps 3
Show moreDeluxe Room, View (Hinterland view)
Photos of Deluxe Room, View (Hinterland view)
Deluxe Room, View (Hinterland view)
Room amenities
- 30 sq m
- Sleeps 4
Show moreExecutive Room, Ocean View (Spa)
Photos of Executive Room, Ocean View (Spa)
Executive Room, Ocean View (Spa)
Room amenities
- 35 sq m
- Ocean view
- Sleeps 3
Show moreDeluxe Room, Ocean View
Photos of Deluxe Room, Ocean View
Deluxe Room, Ocean View
Room amenities
- 30 sq m
- Ocean view
- Sleeps 3
Show moreDeluxe Room, Ocean View
Photos of Deluxe Room, Ocean View
Deluxe Room, Ocean View
Room amenities
- 30 sq m
- Ocean view
- Sleeps 4
Show moreExecutive Room, Ocean View
Photos of Executive Room, Ocean View
Executive Room, Ocean View
Room amenities
- 35 sq m
- Ocean view
- Sleeps 3
Show moreSuperior Room, Ocean View
Photos of Superior Room, Ocean View
Superior Room, Ocean View
Room amenities
- 30 sq m
- Ocean view
- Sleeps 3
Show moreSuperior Room, Ocean View
Photos of Superior Room, Ocean View
Superior Room, Ocean View
Room amenities
- 30 sq m
- Ocean view
- Sleeps 4
Show moreFamily Room (Superior)
Photos of Family Room (Superior)
Family Room (Superior)
Room amenities
- 43 sq m
- Sleeps 5
Show moreSuperior Room, View (Hinterland view)
Photos of Superior Room, View (Hinterland view)
Superior Room, View (Hinterland view)
Room amenities
- Mountain view
- Sleeps 3
Show moreSuperior Room, View (Hinterland view)
Photos of Superior Room, View (Hinterland view)
Superior Room, View (Hinterland view)
Room amenities
- Ocean view
- Sleeps 3
Show more
About this area
Surfers Paradise
Novotel Surfers Paradise is located near the beach and in an area with good shopping. Cavill Avenue and Chevron Renaissance are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Timezone and Infinity Attraction. Check out an event or a game at Metricon Stadium, and consider making time for Slingshot, a top attraction not to be missed.
What's nearby
- Cavill Avenue - 2 min walk
- Timezone - 3 min walk
- SkyPoint Observation Deck - 5 min walk
- Surfers Paradise Beach - 5 min walk
- Chevron Renaissance - 6 min walk
Getting around
- Florida Gardens station - 5 min drive
- Varsity Lakes Station - 15 min drive
- Gold Coast, QLD (OOL-Coolangatta) - 35 min drive
Restaurants
- Where to eat
- Hanlans Restaurant – Restaurant with a bar. Serves breakfast and dinner daily. Kids' menu available.
About this property
Property amenities
Internet
Available in all rooms: WiFi (AUD 15 per night)
Available in some public areas: WiFi (AUD 15 per night)
Parking and public transport
Self parking: AUD 18 per day
Limited parking spaces
Parking height restrictions apply
Food and drink
Buffet breakfast available for a fee 6 AM–10:30 AM on weekdays and 6 AM–11 AM on weekends: AUD 34 per person
1 restaurant and 1 coffee shop/cafe
1 bar
Room service available
Things to do
Fitness centre
Outdoor pool
Outdoor tennis court
Shopping centre
Hot tub
Family friendly
Dry-cleaning service
Free cots/infant beds
Laundry facilities
Outdoor pool
Fridge
Rollaway/extra beds (surcharge)
Conveniences
Lift
Free newspapers in reception
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Wedding services
Languages spoken
Chinese
English
Filipino
French
Japanese
Korean
Portuguese
Spanish
Thai
Business services
24-hour business centre
Computer station
Meeting rooms
Conference centre (6749 square feet of space)
Outdoors
Terrace
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible path of travel
More
Smoke-free property
Room amenities
Bedroom
Climate control (air conditioning)
Blackout drapes/curtains
Free cots/infant beds
Linens
Rollaway/extra beds (surcharge)
Bathroom
Bathtub or shower
Free toiletries
Hairdryer
Towels
Entertainment
49-inch flat-screen TV
TV channels
Premium channels
Food and drink
Coffee/tea maker
Electric kettle
Fridge
Outdoor space
Balcony
More
Connecting rooms available
Desk
Iron/ironing board
Phone
Safe
Policies
Check-in
Check-in time starts at 2 PM
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Late check-out subject to availability
Pets
- Pets not allowed (service animals welcome)
Children and extra beds
- Children are welcome.
- Kids stay free! Up to 2 children stay free when using existing bedding.
- Rollaway/extra beds are available for AUD 50.0 per day.
- Free cots (infant beds)!
Payment types accepted at this property
Important information
Fees
You'll be asked to pay the following charges at the property:
- Cash deposit: AUD 200 per stay
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for buffet breakfast: AUD 34 per person (approximately)
- Fee for in-room wireless Internet: AUD 15 per night (rates may vary)
- Fee for wireless Internet in public areas: AUD 15 per night (rates may vary)
- Self-parking fee: AUD 18 per day
- Late check-out fee: AUD 30.00 (subject to availability)
- Rollaway bed fee: AUD 50.0 per day
- Credit card charges are subject to a surcharge of 1.3 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit.
We should mention
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Parking height restrictions apply.
Property is also known as
- Novotel Surfers Paradise Hotel
- Hotel Grand Chancellor
- Grand Chancellor Surfers Paradise
- Grand Chancellor
- Hotel Grand Chancellor Surfers Paradise Gold Coast
Guest reviews
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel close to restaurants,supermarkets and bus and train services were easy to access. Housekeeping was excellent,and room service food was delicious
Stayed 7 nights in Mar. 2020
This traveller didn’t leave comments with their review
Stayed 3 nights in Mar. 2020
- Liked: Cleanliness, staff & service
Family Room Superior, there was two sections. One with two singles and one with a King but no doors on the room so would not be suitable if you were on a work trip. Kitchenette was extremely small, bathroom was mouldy and did not looked very looked after.
Stayed 1 night in Mar. 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful view cleaned room staff is very friendly
Stayed 4 nights in Feb. 2020