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Novotel Surfers Paradise

Hotel Class
4.5 out of 5

Information

Reviews

3.9 / 5Good
1,424 reviews

Amenities

  • Pool
  • Air Conditioning
  • Restaurant
  • Gym

Map

What's nearby

  • Popular Location
    Cavill Avenue
    2 min walk
  • Popular Location
    Timezone
    3 min walk
  • Popular Location
    Surfers Paradise Beach
    5 min walk
  • Airport
    Gold Coast, QLD (OOL-Coolangatta)
    35 min drive

Choose dates to view prices

Book online or call:

+64 9913 4658
  • Superior Room, View (Hinterland view)

    Room Amenities

    • Mountain view
    • Sleeps 3
    More details
  • Superior Room, View (Hinterland view)

    Room Amenities

    • Mountain view
    • Sleeps 4
    More details
  • Deluxe Room

    Room Amenities

    • Sleeps 3
    More details
  • Deluxe Room, View (Hinterland view)

    Room Amenities

    • Sleeps 3
    More details
  • Deluxe Room, Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 4
    More details
  • Deluxe Room, Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 3
    More details
  • Executive Room, Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 3
    More details
  • Deluxe Family Room

    Room Amenities

    • Sleeps 5
    More details

About this area

Surfers Paradise

Located in Surfers Paradise, Novotel Surfers Paradise is in the city centre and near the beach. Cavill Avenue and Chevron Renaissance are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Timezone and Infinity Attraction. Slingshot and Sea World are not to be missed. Our guests love the hotel's location for the nightlife.

What's nearby

  • Popular Location
    Cavill Avenue - 2 min walk
  • Popular Location
    Timezone - 3 min walk
  • Popular Location
    SkyPoint Observation Deck - 5 min walk
  • Popular Location
    Surfers Paradise Beach - 5 min walk
  • Popular Location
    Chevron Renaissance - 6 min walk

Getting around

  • Florida Gardens station - 5 min drive
  • Varsity Lakes Station - 15 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 35 min drive

Restaurants

  • Where to eat
  • Hanlans Restaurant – Restaurant with a bar. Serves breakfast and dinner daily. Kids' menu available.

About this property

Novotel Surfers Paradise

4.5-star beach hotel with a conference centre
Guests of this beach hotel will appreciate convenient on-site amenities such as a spa tub and a fitness centre. All 408 rooms provide conveniences such as fridges and coffee makers, plus balconies and flat-screen TVs with cable channels. Wireless Internet access (surcharge), room service (during limited hours) and hairdryers are among the other amenities available to guests.
Novotel Surfers Paradise offers 408 forms of air-conditioned accommodation with a safe and coffee/tea makers. Rooms open to balconies. 49-inch Flat-screen televisions come with premium cable channels. Bathrooms include a bath and shower, complimentary toiletries and a hairdryer.
This Surfers Paradise hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per day.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed (service animals welcome)

Payment types at the property

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: AUD 200 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AUD 34 per person (approximately)
  • Fee for in-room wireless Internet: AUD 15 per night (rates may vary)
  • Fee for wireless Internet in public areas: AUD 15 per night (rates may vary)
  • Self-parking fee: AUD 18 per day
  • Late check-out fee: AUD 30.00 (subject to availability)
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge of 1.3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Parking height restrictions apply.

Property is also known as

  • Novotel Surfers Paradise Hotel
  • Hotel Grand Chancellor
  • Grand Chancellor Surfers Paradise
  • Grand Chancellor
  • Hotel Grand Chancellor Surfers Paradise Gold Coast

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 15 per night)
  • Available in some public areas: WiFi (AUD 15 per night)

Parking and public transport

  • Self parking: AUD 18 per day
  • Limited parking spaces
  • Parking height restrictions apply

Food and drink

  • Buffet breakfast available for a fee 6 AM–10:30 AM on weekdays and 6 AM–11 AM on weekends: AUD 34 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Outdoor pool
  • Outdoor tennis court
  • Shopping centre
  • Hot tub

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Filipino
  • French
  • Japanese
  • Korean
  • Portuguese
  • Spanish
  • Thai

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms
  • Conference centre (6749 square feet of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Linens
  • Rollaway/extra beds (surcharge)

Bathroom

  • bathtub or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 49-inch flat-screen TV
  • TV channels
  • premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Fridge

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Nearby activities

Activities

  • Beach access
  • Golf
  • Surfing/boogie boarding
  • Theme parks

Where to eat

  • Hanlans Restaurant – Restaurant with a bar. Serves breakfast and dinner daily. Kids' menu available.
5 - Excellent
485
4 - Good
555
3 - Okay
239
2 - Mediocre
104
1 - Poor
41
4.0
Cleanliness
4.1
Service and Staff
4.1
Amenities
3.8
Property condition

5/5 Excellent

Stayed 5 nights in Nov. 2019

4/5 Good

Like the central location and accessibility. Harlan’s breakfast’s variety can be improved - have a slight change in the hot dish on certain days.

Stayed 5 nights in Nov. 2019

4/5 Good

Stayed 3 nights in Nov. 2019

3/5

the building is wear down. although there are 4 lifts in use... it took awhile for the lifts to reach us. the good thing abt this hotel is that it is near all the facilities where u get ur shopping and food.

Stayed 5 nights in Nov. 2019

4/5 Good

Everything was clean and in working condition. The room was large and comfortable. The only downside was you could hear the doors close for every room on the floor. A bit of rubber or sound proofing to stop the doors slamming when being closed would be good. That aside very good location as well.

Stayed 5 nights in Nov. 2019

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