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Overview of voco Gold Coast

Photo gallery

Featured image
Outdoor pool
Outdoor pool
Outdoor pool
Premium bedding, in-room safe, desk, laptop workspace

voco Gold Coast

4.5 out of 5

4.4/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationSkyPoint Observation Deck1 min walk
    Popular LocationSurfers Paradise Beach5 min walk
    Popular LocationTimezone10 min walk
    AirportGold Coast, QLD (OOL-Coolangatta)31 min drive

Choose dates to view prices

  • Superior Room, 1 King Bed, River View

    Room amenities

    • River view
    • Sleeps 3
    • 1 King Bed
    More details
  • Superior Room, 2 Double Beds, Ocean View

    Room amenities

    • Ocean view
    • Sleeps 4
    • 2 Double Beds
    More details
  • Deluxe Room, 2 Double Beds, Ocean View

    Room amenities

    • Sleeps 4
    • 2 Double Beds
    More details
  • Superior Room, 2 Double Beds, River View

    Room amenities

    • River view
    • Sleeps 4
    • 2 Double Beds
    More details
  • Deluxe Room

    Room amenities

    • Sleeps 3
    • 1 King Bed OR 2 Double Beds
    More details
  • Deluxe Room, 1 King Bed, Ocean View

    Room amenities

    • Ocean view
    • Sleeps 3
    • 1 King Bed
    More details
  • Superior Room

    Room amenities

    • Sleeps 3
    • 1 King Bed OR 2 Double Beds
    More details
  • Deluxe Room, 2 Double Beds, River View

    Room amenities

    • Sleeps 4
    • 2 Double Beds
    More details
  • Deluxe Room, 1 King Bed, River View

    Room amenities

    • River view
    • Sleeps 3
    • 1 King Bed
    More details
  • Superior Room, 1 King Bed, Ocean View

    Room amenities

    • Ocean view
    • Sleeps 3
    • 1 King Bed
    More details

About this area

Gold Coast

Located in Gold Coast, voco Gold Coast is connected to the convention centre. Cavill Avenue and Chevron Renaissance are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Sea World and Wet'n'Wild Gold Coast. Warner Bros. Movie World and Currumbin Wildlife Sanctuary are not to be missed. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and skydiving nearby. Guests love the hotel's central location.
Popular Location

What's nearby

  • SkyPoint Observation Deck - 1 min walk
  • Surfers Paradise Beach - 5 min walk
  • Cavill Avenue - 9 min walk
  • Timezone - 10 min walk
  • Centro Surfers Paradise - 10 min walk

Getting around

  • Florida Gardens station - 15 min walk
  • Helensvale Station - 16 min drive
  • AirportGold Coast, QLD (OOL-Coolangatta) - 31 min drive

Restaurants

  • Waves Buffet Restaurant — 1 min walk
  • Cliffords Grill & Lounge — 1 min walk
  • Shiraz Authentic Persian Restaurant - 5 min walk
  • Govindas Surfers Paradise - 6 min walk
  • Paradox Coffee Roasters - 7 min walk
View map

About this property

voco Gold Coast

Luxury hotel connected to the convention centre in Gold Coast with 3 restaurants
3 restaurants, a full-service spa and an outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a coffee shop/café are on-site. All 388 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, guests will find LCD TVs with digital channels, and other amenities include fridges and premium bedding.
Voco Gold Coast offers 388 forms of accommodation with a safe and complimentary bathrobes. Beds feature premium bedding. LCD televisions come with premium digital channels. Bathrooms include complimentary toiletries and hairdryers.

This Gold Coast hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, L Aqua Day Spa. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna, a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (AUD 20 per night)
  • Limited on-site parking
  • On-site parking is wheelchair accessible
  • Height restrictions apply for on-site parking
  • On-site parking options include a garage

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: AUD 29.5 for adults and AUD 29.5 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Arabic
  • Chinese
  • English
  • Filipino
  • Japanese
  • Korean

Business services

  • 24-hour business centre
  • Meeting rooms
  • Conference centre

Outdoors

  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Sauna
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Linens
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Digital channels
  • LCD TV
  • Premium channels

Food and drink

  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in from 2:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 11 July 2020 to 31 January 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 62.0 per day.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AUD 29.5 for adults and AUD 29.5 for children (approximately)
  • Self-parking fee: AUD 20 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 62.0 per day
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Hotel Watermark
Watermark Hotel Surfers Paradise
Watermark Surfers Paradise
Watermark Hotel & Spa Gold Coast Surfers Paradise
Watermark Hotel And Spa Gold Coast
Watermark Hotel Gold Coast
Watermark Hotel
VOCO Gold Coast Formerly Watermark Hotel Surfers Paradise
VOCO Gold Coast Formerly Watermark Surfers Paradise
VOCO Gold Coast Formerly Watermark
VOCO Gold Coast Formerly Wate
voco Gold Coast formerly Watermark Hotel IHG Hotel
voco Gold Coast formerly Watermark IHG Surfers Paradise
voco Gold Coast formerly Watermark IHG
Watermark Hotel Spa
VOCO Gold Coast (Formerly Watermark)
Voco Gold Coast Watermark Ihg
voco Gold Coast Hotel
voco Gold Coast An IHG Hotel
voco Gold Coast Surfers Paradise
voco Gold Coast Hotel Surfers Paradise
voco Gold Coast (formerly Watermark Hotel Spa) An IHG Hotel

Frequently asked questions

Can I cancel my reservation for free at voco Gold Coast and receive a full refund?
Yes, voco Gold Coast offers free cancellation on select room rates, because flexibility matters! Please refer to voco Gold Coast cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at voco Gold Coast?
As of 2 Mar 2021, prices found for a 1-night stay for 2 adults at voco Gold Coast on 9 Mar 2021 start from NZ$151, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does voco Gold Coast have a pool?
Yes, this property has an outdoor pool.
Is voco Gold Coast pet-friendly?
No, pets are not allowed at this property.
How much is parking at voco Gold Coast?
Self-parking is available for AUD 20 per night. Limited spots are available.
What time is check-in at voco Gold Coast?
Check-in is from 2:00 PM - midnight. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.
What time is check-out at voco Gold Coast?
Checkout is at 10 AM. Late checkout is available for a fee (amount may vary, subject to availability).
Where is voco Gold Coast located?
Located in Surfers Paradise, this luxury hotel is within a 10-minute walk of SkyPoint Observation Deck, Surfers Paradise Beach and Cavill Avenue. Chevron Renaissance and The Star Gold Coast are also within 3 mi (5 km). Florida Gardens station is 15 minutes by foot.
4.4
Excellent
Rating 5 - Excellent. 762 out of 1376 reviews
5 - Excellent 55%
Rating 4 - Good. 457 out of 1376 reviews
4 - Good 33%
Rating 3 - Okay. 106 out of 1376 reviews
3 - Okay 8%
Rating 2 - Poor. 34 out of 1376 reviews
2 - Poor 2%
Rating 1 - Terrible. 17 out of 1376 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.3/5

Property conditions & facilities

3/5 Okay

Stayed 2 nights in Feb 2021

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how close it was to Cavill avenue and I loved the view from the room. I wished the pool on the 1st floor was opened though. I kinda wished the bathtub was bigger though because my partner and I tried to have a romantic valentines bath together and it was uncomfortable. I love the bed. Best part of the stay.
Stayed 2 nights in Feb 2021

5/5 Excellent

Stayed 2 nights in Jul 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great value. Friendly staff and great service. Parking a little pricey.
Stayed 4 nights in Mar 2020

5/5 Excellent

Business traveller, Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff really made it great. Super professional, thoughtful, and polite.
Stayed 2 nights in Feb 2020

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