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Reviews of Burnett Riverside Hotel

4 out of 5
Burnett Riverside Hotel
7 Quay Street, Bundaberg Central, QLD

Reviews

8.6

Excellent

Rating 10 - Excellent. 251 out of 530 reviews" "
Rating 8 - Good. 193 out of 530 reviews" "
Rating 6 - Okay. 49 out of 530 reviews" "
Rating 4 - Poor. 32 out of 530 reviews" "
Rating 2 - Terrible. 5 out of 530 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
Great central location, very comfortable and friendly staff.
Stayed 3 nights in May 2024

8/10 Good

jamie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NICE SPOT IN TOWN, GREAT VIEW
Stayed 1 night in May 2024

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient place to stay for going to the Southern Great Barrier Reef. The bed was SO soft and comfortable- possibly the best hotel bed I’ve ever slept in!
Stayed 3 nights in May 2024

8/10 Good

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely comfy beds and a spacious clean room. Minor areas in bathroom could do with more attention. Toilet paper and tissues were very cheap given the price per night. Booked for the convenience of the restaurant but it was closed for the weekend, but luckily there is a pub with good dining right across the road. Staff accomodating at checking in/out and they have secure underground parking.
Stayed 1 night in Mar 2024

6/10 Okay

CINDY

Travelled with partner
Liked: Cleanliness, staff & service
the property is not new any more, the double room has only one chair for use??
Stayed 1 night in Mar 2024

4/10 Poor

Sam

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Nice enough hotel, staff were very friendly and helpful. However after observing the specifically placed sticker on the spa that said "This spa has been cleaned", was horrified to turn it on and seemingly years of gunk and dirt came out of the jets. Water pressure in the shower was pretty awful too. Overall pretty disappointed, considering we paid for a spa room, and couldnt use it without getting covered in gross gunk.
Stayed 1 night in Mar 2024

10/10 Excellent

Rebekah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Matt

Travelled with family and small children
Liked: Cleanliness, staff & service
Great place to stay. However the walls and floor seem very thin. Parking is limited underground. Overall good place to stay. Will stay again
Stayed 1 night in Mar 2024

10/10 Excellent

Pamela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most comfortable bed I have ever slept in. Brilliant water pressure and immediate hot water. Glorious view of the river from bedroom as well as lounge room. Easy undercover parking and one block from main street.
Stayed 1 night in Feb 2024

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

8/10 Good

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy at night but not the fault of the hotel. Great staff, very pleasant. Clean rooms and quite spacious. Handy to the CBD.
Stayed 1 night in Feb 2024

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located for access to all the local tourist spots.
Stayed 1 night in Feb 2024

10/10 Excellent

JINMO, Frenchville

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to river. Fantastic view and friendly staff member!
Stayed 1 night in Jan 2024

8/10 Good

Deborah

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

4/10 Poor

Pip

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Our bin in our room was not emptied from previous people and was over full. The bags of food left were out of date. We only stayed for 1 night but had already paid for 2.
Stayed 2 nights in Jan 2024

8/10 Good

Terry, Buckeye

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and in a good location. It is neat lots of shopping and several pubs. The desk staff was friendly and cheerful.
Stayed 1 night in Jan 2024

10/10 Excellent

Ahmed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 17 nights in Dec 2023

2/10 Terrible

Craig

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had dust throughout. Bathroom same thing dusty..looked like it could do with a good clean. Coffee cup in cupboard looked like need to be washed again, still had ring around it.. Broken tile on balcony & dirty. Don't bother with ordering take away coffee at H2O. 2 attempts for asking for hot coffee, not cold coffee & she still didnt get it right. Tasted like warmed up milk. We wouldnt stay here again or recommend to friends.
Stayed 1 night in Jan 2024

10/10 Excellent

Michel

Stayed 1 night in Dec 2023

6/10 Okay

Penelope

Felt advertising was misleading, balcony has no furniture and faces a roof, no view at all and not pleasant to be out there. Apparently all king rooms have no view. Rooms are dated , no kitchenette , power points in silly places, overall wouldn’t stay there again for the price. Lovely housekeeping staff. In a good location.
Stayed 3 nights in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Short Stay
Good hotel, centrally located, nice bed (reasonably soft), good shower. There is not enough parking for all when the hotel is full and you may need to park out on the street. Iron was not of good quality.
Stayed 2 nights in Dec 2023

8/10 Good

Cherie

Stayed 2 nights in Dec 2023

10/10 Excellent

Rajendra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
very good property.. silence clean room .. will surely recommend to stay if someone is planning for a bundy trip
Stayed 1 night in Dec 2023

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Kenna

Stayed 1 night in Dec 2023

10/10 Excellent

J

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite, large bathroom
Stayed 1 night in Dec 2023

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Kellie

Stayed 1 night in Oct 2023

10/10 Excellent

Donna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty darn good
Great staff in reception! Nice firm bed, charming 4 poster. Only negative was the slatted bathroom door, not much privacy.
Stayed 1 night in Oct 2023

8/10 Good

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent onsite bar and restaurant
Stayed 1 night in Oct 2023

10/10 Excellent

Naomi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay, room was ready, clean, well situated.
Stayed 2 nights in Oct 2023

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room and room facilities with great river view. Very comfortable.
Stayed 1 night in Oct 2023

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was extremely comfortable, the place was clean and friendly
Stayed 1 night in Oct 2023

10/10 Excellent

Atishwar

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Clean an staff helpful esp reception.
Stayed 1 night in Sep 2023

8/10 Good

Helder

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Gerald P

Liked: Cleanliness, staff & service, property conditions & facilities
Having stayed in this apartment many times, I always found it clean and have had no problems, apart from the poor quality of the toilet paper. There was always plenty of very hot water in the shower, and the pressure of the water was good.
Stayed 5 nights in Sep 2023

10/10 Excellent

Deirdre

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and informative.
Stayed 1 night in Sep 2023

8/10 Good

Howard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good restaurant.
Stayed 1 night in Aug 2023

10/10 Excellent

Tarnya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean stay thank you
Stayed 1 night in Aug 2023

8/10 Good

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Marlene

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2023

10/10 Excellent

Karin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful river views (including a stunning sunrise) from our room. Spacious room with a comfortable bed. Walking distance from town, restaurants, gallery and zoo.
Stayed 1 night in Jul 2023

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Good location, lovely staff, clean and comfortable. Would definitely stay again next time we are in the region.
Stayed 1 night in Jul 2023

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What an absolute pleasure it was staying here! Perfection from when we walked in till we left. Hosts were outstanding and kind! Will definitely be back. 5 Star
Stayed 2 nights in Jul 2023

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

2/10 Terrible

Mark

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Very disappointed with the room slept on a broken bed and cleaness, the Hotel restaurant H20 had over charged my wife and I, The manager was not interested in retuning our calls or refunding, Never again!
Stayed 2 nights in Jul 2023

8/10 Good

Wain

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Jul 2023