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SkyCity Grand Hotel

Hotel Class
5 out of 5
Photo gallery

Reviews

4.6 / 5Wonderful
3,140 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    Sky Tower
    1 min walk
  • Popular Location
    SkyCity Casino
    1 min walk
  • Popular Location
    Queen Street Shopping District
    5 min walk
  • Airport
    Auckland (AKL-Auckland Intl.)
    27 min drive

Choose dates to view prices

Book online or call:

+64 9913 4658
  • Grand Accessible King Room

    Room Amenities

    • Sleeps 3
    More details
  • Grand Deluxe Suite

    Room Amenities

    • City view
    • Sleeps 3
    More details

About this area

Auckland

In the city centre and near a train station, SkyCity Grand Hotel is in an area with good shopping. Queen Street Shopping District and Sylvia Park are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Auckland Domain and Mt. Eden. Auckland Zoo and Kelly Tarlton's Underwater World are not to be missed. Our guests appreciate the hotel's central and quiet location.

Visit our Auckland travel guide

What's nearby

  • Popular Location
    Sky Tower - 1 min walk
  • Popular Location
    SkyCity Casino - 1 min walk
  • Popular Location
    Queen Street Shopping District - 5 min walk
  • Popular Location
    Auckland Town Hall - 8 min walk
  • Popular Location
    University of Auckland - 12 min walk

Getting around

  • Auckland Britomart Station - 12 min walk
  • Auckland (AKL-Auckland Intl.) - 26 min drive

Restaurants

  • Where to eat
  • Gusto – Buffet restaurant offering Italian cuisine. Serves breakfast, lunch and dinner.
  • TheGrill by Sean Connolly – Restaurant. Serves lunch and dinner.

About this property

SkyCity Grand Hotel

15 restaurants, a full-service spa and a casino are available at this smoke-free hotel. WiFi in public areas is free. Additionally, an indoor pool, 3 bars/lounges and a fitness centre are on-site. All 312 rooms feature thoughtful touches such as pillow menus and bathrobes, plus complimentary wireless Internet access and plasma TVs with satellite channels. 24-hour room service, coffee/tea makers and free newspapers are among the other amenities available to guests.

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Policies

Check-in

Check-in available 24 hours
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 60.0 per day.

Pets

  • Pets not allowed

Payment types at the property

Diners Club
JCB International
Mastercard
American Express
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: NZD 200.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: NZD 35 for adults and NZD 17.5 for children (approximately)
  • Self-parking fee: NZD 35 per night
  • Valet parking fee: NZD 55.00 per night
  • Rollaway bed fee: NZD 60.0 per day
  • Credit card charges are subject to a surcharge of 2.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Skycity Grand Hotel Auckland
  • Skycity Grand Hotel
  • Skycity Grand Auckland
  • Skycity Grand
  • Hotel Skycity Grand
  • SKYCITY Grand Hotel Auckland, New Zealand

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: NZD 35 per night
  • Valet parking: NZD 55.00 per night
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: NZD 35 for adults and NZD 17.5 for children
  • 15 restaurants and 4 coffee shops
  • 3 bars/lounges
  • 24-hour room service

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry-cleaning service
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter

Languages spoken

  • Arabic
  • English
  • French
  • Hindi
  • Portuguese
  • Spanish

Business services

  • 24-hour business centre
  • 1 meeting room

Outdoors

  • Terrace

Spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Hot tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

More

  • Casino
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • pay films
  • plasma TV
  • premium channels
  • satellite channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe

Nearby activities

Activities

  • Golf
  • Parasailing
  • Sailing
  • Surfing/boogie boarding
  • Windsurfing

Where to eat

  • Gusto – Buffet restaurant offering Italian cuisine. Serves breakfast, lunch and dinner.
  • TheGrill by Sean Connolly – Restaurant. Serves lunch and dinner.
4.6

Wonderful

5 - Excellent
2,139
4 - Good
804
3 - Okay
136
2 - Mediocre
47
1 - Poor
14
4.7
Cleanliness
4.5
Service and Staff
4.5
Amenities
4.6
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very convenient and easy place to stay and recover from long journey and jet-lag. Also great for getting to know Auckland.

Stayed 2 nights in Nov. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great view, wonderful staff. Expensive valet parking. They gave us an upgrade!

Stayed 1 night in Nov. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I only had the opportunity to stay at SkyCity Grand for one night, but I wished I could have stayed longer. The room itself was very spacious and had nice amenities and a very comfortable bed. The front desk staff was very friendly and welcoming as well. Again, I wish I could have stayed here longer, but I will definitely stay here again when back in Auckland.

Stayed 1 night in Oct. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service

Rooms and hallways are beautiful. Convenient to everything. But casino took too much of our money

Stayed 1 night in Oct. 2019

2/5

  • Liked: Cleanliness, staff & service
  • Disliked: Amenities, property conditions & facilities

Under exceptional circumstances we were evacuated from this hotel after only a few hours. A massive fire in an adjacent building caused the controlled evacuation. Hotel management and staff did a remarkable job in coordinating the evacuation but also in placing guests in alternate accommodations. Could not have asked for more from them. We did not encounter any additional charges.

Stayed 2 nights in Oct. 2019

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