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Indoor pool
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Guest reviews

4.5 out of 5 Wonderful
1,341 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air conditioning
Spa
Restaurant
Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing

Map

Explore the area

Popular LocationSky Tower1 min walk
Popular LocationSkyCity Casino1 min walk
Popular LocationViaduct Harbour12 min walk
AirportAuckland (AKL-Auckland Intl.)31 min drive

Choose dates to view prices

  • Grand Deluxe King Room

    Room amenities

    • 29 sq m
    • Sleeps 3
    More detailsGrand Deluxe King Room
  • Grand Twin Room (including Sky Tower admission)

    Room amenities

    • 29 sq m
    • Sleeps 2
    More detailsGrand Twin Room (including Sky Tower admission)
  • Grand Harbour View King Room

    4.7/5 guest room rating

    Room amenities

    • 29 sq m
    • Sea view
    • Sleeps 3
    More detailsGrand Harbour View King Room
  • Grand Deluxe Suite

    4.7/5 guest room rating

    Room amenities

    • 58 sq m
    • Sleeps 3
    More detailsGrand Deluxe Suite
  • Grand Deluxe Twin Room

    5/5 guest room rating

    Room amenities

    • 29 sq m
    • Sleeps 4
    More detailsGrand Deluxe Twin Room
  • Grand King Room

    4.8/5 guest room rating

    Room amenities

    • 29 sq m
    • Sleeps 3
    More detailsGrand King Room
  • Grand Twin Room

    4.7/5 guest room rating

    Room amenities

    • 29 sq m
    • Sleeps 4
    More detailsGrand Twin Room
  • Family Room, Connecting Rooms (Grand King + Grand Twin)

    Room amenities

    • 58 sq m
    • Sleeps 7
    More detailsFamily Room, Connecting Rooms (Grand King + Grand Twin)
  • Grand Deluxe Harbour View King Room

    4.6/5 guest room rating

    Room amenities

    • 29 sq m
    • City view
    • Sleeps 3
    More detailsGrand Deluxe Harbour View King Room
  • Grand Accessible King Room

    4.8/5 guest room rating

    Room amenities

    • 29 sq m
    • Sleeps 3
    More detailsGrand Accessible King Room
  • Grand King Room (including Sky Tower admission)

    Room amenities

    • 29 sq m
    • Sleeps 2
    More detailsGrand King Room (including Sky Tower admission)

About this area

Auckland

In the city centre and near a train station, The Grand by SkyCity is in an area with good shopping. Princes Wharf and Auckland Ferry Terminal are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Takapuna Beach. Enjoy an event or a match at Spark Arena, and consider making time for Auckland Zoo—a top attraction that's not to be missed. With windsurfing and sailing nearby, you'll find plenty of adventures in the water. Guests appreciate the hotel's central location.
Visit our Auckland travel guide
View map
Popular Location

What's nearby

  • Sky Tower - 1 min walk
  • SkyCity Casino - 1 min walk
  • Auckland Ferry Terminal - 11 min walk
  • Viaduct Harbour - 12 min walk
  • Princes Wharf - 12 min walk

Getting around

  • Auckland Britomart Station - 12 min walk
  • AirportAuckland (AKL-Auckland Intl.) - 31 min drive

Restaurants

  • Gusto at The Grand — 1 min walk
  • The Grill — 1 min walk
  • Ela Cuisine - 3 min walk
  • Elliott Stables - 3 min walk
  • Kiraku - 3 min walk

About this property

The Grand by SkyCity

Luxury Auckland hotel in Auckland Central Business District, walk to Sky Tower
Along with 15 restaurants, this smoke-free hotel has a full-service spa and a casino. WiFi in public areas is free. Additionally, an indoor pool, 3 bars/lounges and a fitness centre are on-site. All 312 rooms feature thoughtful touches such as pillow menus and bathrobes, plus complimentary wireless Internet access and plasma TVs with satellite channels. 24-hour room service, coffee/tea makers and free newspapers are among the other amenities available to guests.
The Grand by SkyCity offers 312 forms of accommodation with laptop-compatible safes and free newspapers. A pillow menu is available. Plasma televisions come with premium satellite channels and pay-per-view films. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

Guests aged under 18 years old are not allowed in the swimming pool, health club or fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

East Day Spa has 12 treatment rooms. Services include deep-tissue massages, hot stone massages, Thai massages and facials. The spa is equipped with a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: NZD 35 per night
  • Valet parking: NZD 55.00 per night
  • Parking height restrictions apply
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: NZD 35 for adults and NZD 17.5 for children
  • 15 restaurants and 4 coffee shops
  • 3 bars/lounges
  • 24-hour room service

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter

Languages spoken

  • Chinese
  • English
  • Filipino
  • Hindi
  • Indonesian
  • Korean
  • Malay

Business services

  • 24-hour business centre
  • 1 meeting room

Spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Casino
  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Linens
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • Films for purchase
  • Plasma TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in between 3:00 PM and midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 60.0 per day.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: NZD 200.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: NZD 35 for adults and NZD 17.5 for children (approximately)
  • Self-parking fee: NZD 35 per night
  • Valet parking fee: NZD 55.00 per night
  • Rollaway bed fee: NZD 60.0 per day
  • Credit card charges are subject to a surcharge of 2.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool, health club or fitness facility

National rating

This Hotel property has been rated 5 stars.

Property is also known as

Grand Hotel Skycity
Grand Skycity
Grand Skycity Hotel
Hotel Skycity
Skycity Grand
Skycity Grand Auckland
Skycity Grand Hotel
Skycity Grand Hotel Auckland
Skycity Hotel
Skycity Hotel Grand
Skycity Grand Auckland
SKYCITY Grand Hotel Auckland, New Zealand
Hotel Skycity Grand
SKYCITY Grand Hotel Auckland
SkyCity Grand Hotel
The Grand by SkyCity Hotel
The Grand by SkyCity Auckland
The Grand by SkyCity Hotel Auckland

Frequently asked questions

Can I cancel my reservation for free at The Grand by SkyCity and receive a full refund?
Yes, The Grand by SkyCity offers free cancellation on select room rates, because flexibility matters! Please refer to The Grand by SkyCity cancellation policy on our site for more details about any exclusions or requirements.
Does The Grand by SkyCity have a pool?
Yes, this property has an indoor pool.
Is The Grand by SkyCity pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Grand by SkyCity?
Self-parking is available for NZD 35 per night. Valet parking is available for NZD 55.00 per night.
What time is check-in at The Grand by SkyCity?
Check-in is from 3:00 PM to midnight. Late check-in is available during limited hours.
What time is check-out at The Grand by SkyCity?
Checkout is at 11 AM.
Where is The Grand by SkyCity located?
Located in Auckland Central Business District, this luxury hotel is steps away from Sky Tower and SkyCity Casino. Auckland Ferry Terminal and University of Auckland are also within 15 minutes. Auckland Britomart Station is 12 minutes by foot.
4.5
Wonderful
5 - Excellent
873
4 - Good
360
3 - Okay
73
2 - Poor
27
1 - Terrible
8

4.6/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff all very helpful and friendly especially parking attendants who went out of their way to make sure we were happy with our parking arrangements
Stayed 3 nights in Oct 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service - friendly, approachable and informative.
Stayed 1 night in Oct 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying there and the service from the front desk was great and the room was amazing . I will definitely be staying there again.
Stayed 1 night in Oct 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here a few times and the service is excellent. Room service food is excellent and delivery of ice is speedy too. I’ve also tried the spa - don’t let the waiting area fool you, the service is superb.
Stayed 1 night in Sep 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
staff first class, room super and clean, room service breakfasts excellent. Wifi would not allow access to Spark sport would be only negative.
Stayed 2 nights in Sep 2020

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