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Overview of Quest Ponsonby

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Featured image
Desk, iron/ironing board, cots/infant beds, WiFi
LCD TV
Desk, iron/ironing board, cots/infant beds, WiFi
View from Room

3.9/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Air conditioning
  • Laundry
  • Parking Available
  • Housekeeping

Cleaning and safety practices

  • Professionally cleaned
  • Cleaned with disinfectant
  • 48-hour vacancy between guest stays

Explore the area

    Popular LocationArtstation2 min walk
    Popular LocationNew Zealand Film Archive10 min walk
    Popular LocationGrafton Bridge19 min walk
    AirportAuckland (AKL-Auckland Intl.)29 min drive
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  • Apartment, 2 Bedrooms

    5/5 guest room rating

    Room amenities

    • 90 sq m
    • 2 bedrooms
    • 1 bathroom
    • Park view
    • Sleeps 5
    • 2 King Beds
    More detailsApartment, 2 Bedrooms
  • Apartment, 1 Bedroom

    4.2/5 guest room rating

    Room amenities

    • 55 sq m
    • 1 bedroom
    • 1 bathroom
    • Park view
    • Sleeps 2
    • 1 King Bed OR 2 Single Beds
    More detailsApartment, 1 Bedroom
  • Studio

    3.8/5 guest room rating

    Room amenities

    • 28 sq m
    • Studio
    • 1 bathroom
    • Park view
    • Sleeps 2
    • 1 King Bed OR 2 Single Beds
    More detailsStudio

About this area

Auckland

Located in Auckland's Grey Lynn neighbourhood, Quest Ponsonby is in the business district. Auckland Ferry Terminal and Viaduct Harbour are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Queen Street Shopping District and Sylvia Park. Check out an event or a game at Eden Park, and consider making time for Auckland Zoo, a top attraction not to be missed.
Visit our Auckland travel guide
Popular Location

What's nearby

  • Artstation - 2 min walk
  • New Zealand Film Archive - 10 min walk
  • Grafton Bridge - 19 min walk
  • SkyCity Casino - 3 min drive
  • Sky Tower - 4 min drive

Getting around

  • Auckland Mt Eden Station - 3 min drive
  • AirportAuckland (AKL-Auckland Intl.) - 29 min drive

Restaurants

  • Craft Kitchen - 4 min walk
  • Toru - 4 min walk
  • Chop Chop Noodle House - 4 min walk
  • Maldito Mendez - 4 min walk
  • Bedford Soda & Liquor - 4 min walk

About this property

Quest Ponsonby

Luxury Auckland aparthotel in Grey Lynn, near Sky Tower
This smoke-free aparthotel features WiFi in public areas, self parking and dry cleaning. Each apartment provides a microwave and a coffee/tea maker, plus wireless Internet access (surcharge) and an LCD TV with cable channels. A hairdryer, an iron/ironing board and a desk are among the other amenities that guests will find.
Quest Ponsonby offers 38 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. LCD televisions come with cable channels.

In-room wireless Internet access is available for a surcharge. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property

Social distancing

Contactless check-out
Guest rooms kept vacant for 48 hours between stays
This information is provided by our partners.

Property amenities

Internet

  • WiFi available (NZD 5 per 24-hour period)

Parking and transport

  • Self-parking: NZD 20.00 per day (in/out privileges)
  • Return airport shuttle (surcharge)
  • Accessible parking

Family friendly

  • Cots (infant beds): NZD 12.0 per day
  • Children stay free

Food and drink

  • Microwave
  • Coffee/tea maker

Bedrooms

  • Rollaway/extra beds: NZD 35.00 per day

Bathrooms

  • Hairdryer
  • Free toiletries

Entertainment

  • LCD TV with cable service

Laundry

  • Dry cleaning/laundry service

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Lift
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Smoke-free property

Services and conveniences

  • Daily housekeeping
  • Iron/ironing board
  • Luggage storage
  • Front desk (limited hours)

Location highlights

  • In the business district
  • In the shopping district

General

  • 38 rooms

Policies

Check-in

Check-in from 2 PM - 7 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 7 PM
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for NZD 35.00 per day.
Cots (infant beds) are available for NZD 12.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: NZD 100 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for in-room wireless Internet: NZD 5 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: NZD 5 per 24-hour period (rates may vary)
  • Self-parking fee: NZD 20.00 per day (in/out privileges)
  • Crib (infant bed) fee: NZD 12.0 per day
  • Rollaway bed fee: NZD 35.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Ponsonby Quest
Quest Ponsonby
Quest Ponsonby Apartment
Quest Ponsonby Apartment Auckland
Quest Ponsonby Auckland
Quest Ponsonby Auckland, New Zealand
Quest Ponsonby Hotel Auckland Central
Quest Ponsonby Auckland
Quest Ponsonby Aparthotel
Quest Ponsonby Aparthotel Auckland

Frequently asked questions

Can I cancel my reservation for free at Quest Ponsonby and receive a full refund?
Yes, Quest Ponsonby offers free cancellation on select room rates, because flexibility matters! Please refer to Quest Ponsonby cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Quest Ponsonby?
As of 3 Dec 2020, prices found for a 1-night stay for 2 adults at Quest Ponsonby on 6 Dec 2020 start from NZ$125, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Quest Ponsonby pet-friendly?
No, pets are not allowed at this property.
How much is parking at Quest Ponsonby?
Self-parking is available for NZD 20.00 per day.
What time is check-in at Quest Ponsonby?
Check-in is from 2 PM - 7 PM.
What time is check-out at Quest Ponsonby?
Checkout is at 10 AM.
Does Quest Ponsonby provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Quest Ponsonby located?
Located in Grey Lynn, this luxury aparthotel is within a 15-minute walk of Artstation and Queen Street Shopping District. Sky Tower and Aotea Centre are also within 1 mile (2 km). Auckland Mt Eden Station is 21 minutes by foot and Auckland Grafton Station is 26 minutes.
3.9
Good
5 - Excellent
164
4 - Good
215
3 - Okay
69
2 - Poor
31
1 - Terrible
23

4.0/5

Cleanliness

3.8/5

Staff & service

3.9/5

Amenities

3.7/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
Our second time staying here for a function at the Sapphire room on Richmond Rd. It was a very easy 5minute stroll to the venue from Quest Ponsonby. The 1 bedroom apartment was spacious, balcony and perfect for our stay.
Stayed 1 night in Nov 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
Fantstic Location and with complimentary parking it made our stay easy and without fuss, Beautiful view if the park.
Stayed 1 night in Oct 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
Really good service & the room was great for the price! I personally liked the back of the hotel because the wall provides privacy when out on the balcony vs facing the street. Highly recommend for a quick stay in Auckland city, location is great - Countdown & bars just walking distance & cheap parking 👍
Stayed 1 night in Oct 2020

5/5 Excellent

Travelled with family and small children
Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
We had a function on at Little Easy further up on th same road. Stayed one night in a studio apartment The receptionist was friendly and allowed us to check in a little earlier. The Room was clean, shower good, bed was king size and very comfortable, it had everything we needed for the one night. Bakery and cafes easy walk. Paid $20 for secure car park. Easy check in and check out! They made our stay perfect.
Stayed 1 night in Oct 2020

3/5 Okay

Pictures of the room on the website was different to the room I got and iternary was not accurate. Room was suppose to have a view and a washing machine and dryer but I didn't have either one of them.
Stayed 1 night in Sep 2020

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