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Desk, iron/ironing board, cots/infant beds, WiFi
LCD TV
Desk, iron/ironing board, cots/infant beds, WiFi
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Guest reviews

3.9/5 Good
483 reviews
Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Air conditioning
  • Laundry
  • Breakfast Available
  • Parking Available
  • Housekeeping

Map

Explore the area

Popular LocationAotea Centre18 min walk
Popular LocationSKYCITY Auckland Convention Centre4 min drive
Popular LocationSky Tower4 min drive
AirportAuckland (AKL-Auckland Intl.)25 min drive

Choose dates to view prices

  • Studio

    3.8/5 guest room rating

    Room amenities

    • 28 sq m
    • Studio
    • 1 bathroom
    • Park view
    • Sleeps 2
    More detailsStudio
  • Apartment, 1 Bedroom

    4.1/5 guest room rating

    Room amenities

    • 55 sq m
    • 1 bedroom
    • 1 bathroom
    • Park view
    • Sleeps 2
    More detailsApartment, 1 Bedroom
  • Apartment, 2 Bedrooms

    5/5 guest room rating

    Room amenities

    • 90 sq m
    • 2 bedrooms
    • 1 bathroom
    • Park view
    • Sleeps 5
    More detailsApartment, 2 Bedrooms

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Auckland

Located in Auckland's Grey Lynn neighbourhood, Quest Ponsonby is in the business district. Auckland Ferry Terminal and Viaduct Harbour are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Queen Street Shopping District and Sylvia Park. Check out an event or a game at Eden Park, and consider making time for Auckland Zoo, a top attraction not to be missed.

Visit our Auckland travel guide
Map
Popular Location

What's nearby

  • Aotea Centre - 18 min walk
  • SkyCity Casino - 3 min drive
  • Auckland City Hospital - 4 min drive
  • SKYCITY Auckland Convention Centre - 4 min drive
  • Sky Tower - 4 min drive

Getting around

  • Auckland Mt Eden Station - 3 min drive
  • Auckland (AKL-Auckland Intl.) - 25 min drive

About this property

Quest Ponsonby

Luxury Auckland apartments in Grey Lynn, near Sky Tower
This smoke-free apartment building features WiFi in public areas, self parking and dry cleaning. Each apartment provides a microwave and a coffee/tea maker, plus wireless Internet access (surcharge) and an LCD TV with cable channels. A hairdryer, an iron/ironing board and a desk are among the other amenities that guests will find.
Quest Ponsonby offers 38 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. LCD televisions come with cable channels.

In-room wireless Internet access is available for a surcharge. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is professionally cleaned

Social distancing

Guest rooms kept vacant for 48 hours between stays
Contactless check-out
This information is provided by our partners.

Property amenities

Internet

  • WiFi available (NZD 5 per 24-hour period)

Parking and transport

  • Self-parking: NZD 20.00 per day (in/out privileges)
  • Return airport shuttle (surcharge)
  • Accessible parking

Family friendly

  • Cots (infant beds): NZD 12.0 per day
  • Children stay free

Food and drink

  • Microwave
  • Coffee/tea maker

Dining

  • To-go breakfast available for a fee daily 6:00 AM–1:00 PM: NZD 15.00 for adults and NZD 15 for children

Bedrooms

  • Rollaway/extra beds: NZD 35.00 per day

Bathrooms

  • Free toiletries
  • Hairdryer

Entertainment

  • LCD TV with cable service

Laundry

  • Dry cleaning/laundry service

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Smoke-free property

Services and conveniences

  • Daily housekeeping
  • Iron/ironing board
  • Luggage storage
  • Front desk (limited hours)

Location highlights

  • In the business district
  • In the shopping district

General

  • 38 rooms

Policies

Check-in

Check-in between 2 PM and 7 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 7 PM
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for NZD 35.00 per day.
Cots (infant beds) are available for NZD 12.0 per day

Payment types

American ExpressDiners ClubMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: NZD 100 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for to-go breakfast: NZD 15.00 for adults and NZD 15 for children (approximately)
  • Fee for in-room wireless Internet: NZD 5 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: NZD 5 per 24-hour period (rates may vary)
  • Self-parking fee: NZD 20.00 per day (in/out privileges)
  • Crib (infant bed) fee: NZD 12.0 per day
  • Rollaway bed fee: NZD 35.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • The property is professionally cleaned, and disinfectant is used to clean the property.
  • Contactless check-out is available.
  • Each guestroom is kept vacant for a minimum of 48 hours between bookings.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Quest Ponsonby Apartment Auckland
Quest Ponsonby Apartment
Quest Ponsonby Auckland
Quest Ponsonby
Quest Ponsonby Hotel Auckland Central
Quest Ponsonby Auckland, New Zealand

Frequently asked questions

Can I cancel my reservation for free at Quest Ponsonby and receive a full refund?
Yes, Quest Ponsonby offers free cancellation on select room rates, because flexibility matters! Please refer to Quest Ponsonby cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Quest Ponsonby?
As of 13 Jul 2020, prices found for a 1-night stay for 2 adults at Quest Ponsonby on 27 Jul 2020 start from NZ$130, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self-parking is available for NZD 20.00 per day.
What time is check-in at this property?
Check-in is from 2 PM to 7 PM.
What time is check-out at this property?
Checkout is at 10 AM.
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is this property located?
Located in Grey Lynn, this luxury apartment building is within a 15-minute walk of Artstation and Queen Street Shopping District. Sky Tower and Aotea Centre are also within 1 mile (2 km). Auckland Mt Eden Station is 21 minutes by foot and Auckland Grafton Station is 26 minutes.

Guest reviews

Overall score and ratings for Quest Ponsonby

3.9
5 - Excellent
155
4 - Good
211
3 - Okay
65
2 - Mediocre
29
1 - Poor
23
4.0
Cleanliness
3.8
Service and Staff
3.8
Amenities
3.7
Property condition

2/5

    I could not get the heating to work and it was cold.

    Stayed 1 night in Jun 2020

    2/5

      This traveller didn’t leave comments with their review
      Stayed 1 night in May 2020

      4/5 Good

      • Liked: Cleanliness, amenities, property conditions & facilities
      • Disliked: Staff & service

      The property amenities were excellent. the room was spacious and clean. The communication was poor. We arrived after 5pm and there was no one attending the office. We understood the staff were only working short hours, but it took a long time for me to get through on the phone outside to anyone to open the door so I could collect keys. It took 3 phone calls, very frustrating

      Stayed 2 nights in Mar 2020

      5/5 Excellent

      • Liked: Cleanliness, staff & service, property conditions & facilities

      This will be my second time staying at this location overall it’s a great place On Ponsonby not too far away from the city just walking distance give or take 15 to 20 minutes to get downtown but other than that k road for bars and restaurants are s great place to eat and shop which I enjoyed.

      Stayed 16 nights in Feb 2020

      5/5 Excellent

      • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
      Quest

      Clean and tidy rooms, perfect for a quick stay in Auckland.

      Stayed 1 night in Mar 2020