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InterContinental Auckland by IHG

5.0 star property
Luxury Auckland hotel connected to a shopping centre, steps from Commercial Bay

Choose dates to view prices

InterContinental Auckland is on the waterfront, with easy access to the on-site shopping mall, bar, and restaurant featuring local cuisine. Guests enjoy practical amenities like high-speed WiFi, 24-hour front desk, concierge services, and luggage storage.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Room service
  • Parking available
The current price is NZ$450
includes taxes & fees
8 Nov - 9 Nov

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Classic Room

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Classic Room

8.6 out of 10
Excellent
(9 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Dining table
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Club lounge access, City View

Suite, 1 Bedroom, Club lounge access, City View | City view

Suite, 1 Bedroom, Club lounge access, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Club Lounge
  • 75 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Harbour View

View from room

Classic Room, 1 King Bed, Harbour View

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Dining table
  • 34 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Classic Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Dining table
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Club lounge access, Harbour View

Junior Suite, 1 King Bed, Club lounge access, Harbour View

Junior Suite, 1 King Bed, Club lounge access, Harbour View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cots/infant beds
  • 54 sq m
  • 1 bedroom
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Club lounge access

Suite, 1 Bedroom, Club lounge access

Suite, 1 Bedroom, Club lounge access

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Club Lounge
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Dining table
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, City View

Classic Room, 1 King Bed, City View | View from room

Classic Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Dining table
  • 34 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Club lounge access, Harbour View

Suite, 1 Bedroom, Club lounge access, Harbour View

Suite, 1 Bedroom, Club lounge access, Harbour View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Club Lounge
  • 75 sq m
  • 1 bedroom
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Classic Room, 1 King Bed

9.6 out of 10
Exceptional
(10 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Dining table
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Classic Room, 2 Queen Beds

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Dining table
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Accessible

Premium Room, 2 Queen Beds, Accessible

Premium Room, 2 Queen Beds, Accessible

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Dining table
  • 47 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds, Harbour View

View from room

Classic Room, 2 Queen Beds, Harbour View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Dining table
  • 37 sq m
  • Harbour view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Club Lounge
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Club lounge access, Harbour View

View from room

Classic Room, 1 King Bed, Club lounge access, Harbour View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Dining table
  • 34 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Club lounge access, Harbour View

View from room

Classic Room, 2 Queen Beds, Club lounge access, Harbour View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Dining table
  • 37 sq m
  • Harbour view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
1 Queen Street, Auckland, 1010

What's nearby

  • Queens Wharf - 1 min walk - 0.0 km
  • Princes Wharf - 2 min walk - 0.2 km
  • Auckland Ferry Terminal - 2 min walk - 0.2 km
  • Sky Tower - 10 min walk - 0.9 km
  • Spark Arena - 13 min walk - 1.1 km

Getting around

  • Auckland Britomart Station - 3 min walk
  • Halsey Street Tram Stop - 11 min walk
  • Auckland (AKL-Auckland Intl.) - 30 min drive

Restaurants

  • ‪Ahi - ‬2 min walk
  • ‪The Shucker Brothers - ‬1 min walk
  • ‪Lieutenant - ‬2 min walk
  • ‪Reign And Pour - ‬1 min walk
  • ‪Starbucks - ‬2 min walk

About this property

InterContinental Auckland by IHG

Luxury hotel near Auckland Ferry Terminal
Located close to Commercial Bay and Princes Wharf, InterContinental Auckland by IHG provides a shopping centre on-site, dry cleaning/laundry services and a bar. Stay connected with free in-room WiFi, with a speed of 500+ Mbps (good for 6+ people or 10+ devices), and guests can find other amenities, such as a gym and a restaurant.
Other perks at this hotel include:
  • Full breakfast (surcharge), valet parking (surcharge) and a water dispenser
  • Tour/ticket information, smoke-free property and a porter/bellboy
  • Luggage storage, a lift and local meal delivery service
Room features
All 139 individually furnished rooms include comforts, such as pillow menus and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and separate sitting areas.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and free cots/infant beds
  • Bathrooms with free toiletries and hairdryers
  • 55-inch Smart TVs with premium channels
  • Wardrobes/cupboards, separate sitting areas and LED light bulbs

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (NZD 70 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: NZD 49 for adults and NZD 24.50 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Designer stores
  • Gym
  • Shopping centre

Family friendly

  • Dining table
  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Grab bar in shower (90 centimetre high)
  • Grab bar near toilet (90 centimetre high)
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (90 centimetre wide door)
  • Magnifying mirror
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Built in 2024
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Espresso maker
  • Limited room service
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 80.0 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: from approximately NZD 49 for adults and from NZD 24.5 for children
  • Valet parking fee: NZD 70 per night (in/out privileges)
  • Rollaway bed fee: NZD 80.0 per night
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

InterContinental Auckland by IHG Hotel
Intercontinental Auckland an IHG Hotel
InterContinental Auckland by IHG Auckland
InterContinental Auckland by IHG Hotel Auckland

Frequently asked questions

Is InterContinental Auckland by IHG pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at InterContinental Auckland by IHG?

As of 4 Nov 2025, prices found for a 1-night stay for 2 adults at InterContinental Auckland by IHG on 8 Nov 2025 start from NZ$450.0, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at InterContinental Auckland by IHG?

Valet parking is available for NZD 70 per night.

What time is check-in at InterContinental Auckland by IHG?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at InterContinental Auckland by IHG?

Checkout is at 11:00 AM.

Where is InterContinental Auckland by IHG located?

Located in Auckland Central Business District, this luxury hotel is steps away from Commercial Bay, Auckland Ferry Terminal and Princes Wharf. Spark Arena and Mount Eden are also within 3 mi (5 km). Auckland Britomart Station is only a 3-minute walk and Halsey Street Tram Stop is 11 minutes.

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Reviews

InterContinental Auckland by IHG Reviews

9.8

Exceptional

10

Cleanliness

9.6

Amenities

9.8

Staff & service

9.8

Eco-friendliness

9.8

Property conditions & facilities
Rating 10 - Excellent. 191 out of 219 reviews
Rating 8 - Good. 21 out of 219 reviews
Rating 6 - Okay. 3 out of 219 reviews
Rating 4 - Poor. 1 out of 219 reviews
Rating 2 - Terrible. 3 out of 219 reviews

Reviews

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, amazing restaurant, great location!
Stayed 1 night in Jul 2025

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The attention to detail, the real 5 star service, the beautiful rooms. The Club lounge is excellent, possibly the best club lounge experience we’ve had in our travels. Best Auckland 5 star I’ve stayed in by far. Can’t wait to come back!
Stayed 1 night in Oct 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If IHG had an airport shuttle, it would have been a world-class experience.
Stayed 1 night in Oct 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t fault our second stay, immaculate in every aspect especially the service, staff, room and food.
Stayed 1 night in Aug 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient as my AKL office is in the same building. A colleague recommended tI try this hotel and I have to say it was a great place to stay.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, fantastic location, the rooms are beautiful and the staff extremely friendly, professional, cannot recommend it more. Will absolutely be returning on my next Auckland visit.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were very happy with our stay. The Classic-room was spacious and stylish, the staff was very helpful and the breakfast was really good.
Stayed 2 nights in Mar 2025

10/10 Excellent

Natano

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with awesome people.
Stayed 2 nights in Jan 2025

10/10 Excellent

Christabel

Liked: Property conditions & facilities
Beautiful rooms and comfortable beds- would definitely stay again
Stayed 1 night in Sep 2024

8/10 Good

Clinton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room backed onto the elevator shaft and was very noisy.
Stayed 2 nights in Aug 2025

10/10 Excellent

lila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean, comfortable hotel. One of the best hotels we have stayed at. Everything was amazing. Even the soaps provided was top tier. The bedsheets were thick, clean and comfortable. The towels were clean and thick. Really enjoyed our wonderful stay. Stayed here twice and was amazing both times. My kids loved it too. Very clean!!! Staff was all very kind and welcoming.
Huge bathroom counter
Very clean and comfortable
Huge hallway
Stayed 2 nights in Jul 2025

8/10 Good

stephanie

Liked: Cleanliness, property conditions & facilities, room comfort

Perfect location

Perfect location for dinning, walks, and to get on the cruise ship.
Stayed 1 night in Feb 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to board cruise ship across the street.
Stayed 1 night in Mar 2025

10/10 Excellent

Fresh Produce Group

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay in central Auckland

Fantastic location and quality of the rooms were excellent . will definitely stay here again .
Stayed 1 night in Sep 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, property conditions & facilities, room comfort

Nice quality hotel

It was a very nice family trip
Stayed 2 nights in Nov 2024

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location and stylish room with great furnishings. Immaculately clean and prompt service.
Stayed 4 nights in Mar 2025

10/10 Excellent

Deidre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional in every way. Service is impeccable. Staff are incredibly helpful. The view is wonderful. Wifi is excellent. Pillows and bed are dreamy. We’ll never stay anywhere else in Auckland again. Thank you.
Stayed 1 night in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and courteous. The really made me feel welcome. The restuarant was excellent. The food and service were outstanding. James
Stayed 4 nights in Apr 2025

10/10 Excellent

Dimitar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's great!
Stayed 3 nights in May 2025

10/10 Excellent

Mhay Ann Carriza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place!
Stayed 1 night in Nov 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 1 night in Apr 2025

10/10 Excellent

DAVID WHITING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty harbour views, comfortable rooms, fantastic, friendly staff. Definitely our first choice for our next trip to Auckland.
Stayed 2 nights in Nov 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved how convenient it was to the poet where our cruise ship was located. The entire staff was helpful and gave great service!
Stayed 1 night in Feb 2025

10/10 Excellent

Seng lan sarah

Liked: Staff & service, property conditions & facilities, room comfort
Great location friendly staff and generally clean room but they didn’t change the bedding at all during our 3 nights stay. I dropped the alarm on the floor but it’s been in the same location all 3 days so no one’s even doing the proper cleaning
Stayed 3 nights in Jun 2025